Hotel Kolam air panas di Sao Bay

Great for family staycation, to relax and chill outside the city area. Has many facilities such as Onsen, indoor and outdoor pools, renting of bicycle, kid playroom, etc. Room is very spacious but many little details are lacking and has to be refresh! Walls, curtains and balcony glass doors were dirty. Bath items (eg. shower gel & shampoo) wordings are fading off, which you have to see clearly before using the exact bath item. There were multiple power trips in the evening when we were in the room. Staff were friendly, however, they don't understand English. My parents had trouble with their room TV as it couldn't be switch off, called the housekeeping for assistance but nothing was rectify even having a staff over to the room. Breakfast: Food choices was fair but wasn't fantastic. The dining area was too overcrowding and messy! There wasn't enough space in between other guests' tables to walk in and out. Should have a separate smoking and non-smoking area for diners. Plus point - has a beautiful nature spot outside the dining area. Great for photo and strolls after meal. The resort seems to generally caters for the locals.