Hotel berhampiran Shinkotoni Kita Park, Sapporo

Sangat selesa di dalam bilik berharga biru dan putih yang terang! Saya menyimpan bagasi saya sebelum saya mendaftar masuk, tetapi adalah berguna untuk membawanya ke bilik saya terlebih dahulu! Saya telah berpindah dari satu hotel ke hotel lain, tetapi buat pertama kalinya saya kagum dengan perkhidmatan seperti ini! terima kasih banyak - banyak!

We had a terrible experience with the services that the free bottled waters were only for IHG members and we are NOT informed beforehand or while we checked in. And the hotel officers were really indifferent when we tried to communicate about this isssue. We were told “NO one could get bottled waters unless he/ she is a IHG member”. We haven’t been treated so around any hotel in Japan or in the world under any hotels groups. This could be the worst experience we had over a small issue due to the ill communications with hotel service team. Very disappointed on such discriminating hotel policies and we would not be able consider IHG group in Japan anyhow. It was a cozy hotel with good location. But facilities are aged.

The room is clean and spacious and offers a good city view if you stay on a middle to high level. The provided service is good, and the checkout process is hassle-free. However, it's worth noting that there is no self-check-in available. On the downside, the hotel is a solid 10-minute walk from the JR station. Also, if you plan to explore the city center or visit food junctions, be prepared to walk a lot because they are about 1.2km from the hotel. On the other hand, it's important to note that the facilities are relatively limited as there are neither microwaves nor washing machines available, only laundry services with a premium price tag.

At the heart of sapporo, you are not far away from the train station and various activities. Staff was helpful and we had a pleasant stay

Location is superb. 5 minutes walk to Odori Station with full metro connection. Also near Odori Park and TV tower. Room size is just be right for 2 but for too small for triple sharing. Airport Express bus stop is also a few minutes walk away. My ceiling lights above writing and coffee table were out of order, informed receptionist and the answer was negative, means it's always like that. We brought our own toothbrush instead of using those provided but was taken away by the housekeeper. We replaced it but the next day again they disposed it. Otherwise the hotel is ok to book.

I recently had the pleasure of staying at this hotel and overall I was impressed with the cleanliness, prime location, and the modern feel of the rooms. However, I feel compelled to share a concern regarding the staff's attitude during my stay. It's a shame because I believe this hotel has tremendous potential to offer an exceptional guest experience. The negativity from the staff had a noticeable impact on my overall satisfaction. On a particular occasion, I overheard two staff members conversing in Japanese in front of me. To my surprise, their discussion included a negative comment about my request for water, despite a prior assurance from another staff member that I could request water at any time. This incident was disappointing, as the unfriendly demeanor of the staff members not only contradicted the positive image of your hotel but also left me annoyed and upset as a guest. Understanding the language used in the conversation only added to the unfortunate experience.

Cancel the other hotel to continue stay for total of 4 days. Due to lazy to move from each hotel to each hotel under the snow period. But regret it. Because I don’t feel welcome by the staffs at all. They not willing to go for extra mile to assist on storage luggage. Not willing to have more customers service with guests. Don’t think will return to this hotel again. There are more choice surrounding this area. Weak point is; room have to sound proof. Wear earpiece as the top room/ corridor can be very noisy/ staffs not friendly

엘레베이터는 없고 3층이었습니다. 손님이 많이 없어 그런가 잠귀가 밝은데도 안깨고 편히 잤어요. 편의시설로는 커피포트, 전자레인지(공용) 있으며 개인 방에 티비, 난로, 냉장고 있습니다 . 삿포로역까지는 좀 멉니다. 처음에 걸어서 올 때 눈쌓여있어서 진짜 죽는줄 알았네요. 근데 숙소 근처 도보 10분 정도 거리에 삿포로, 오도리 방향 지하철이 있으니 그걸 이용하시는게 편합니다. 처음에 예약을 할 때 한번 취소하시길래 다시 했더니 받아주시더군요. 가격대비 정말 좋은 호텔이니 추천합니다. 방 안에 재떨이가 있어서 그런지 담배쩐내가 진짜 살짝 나는거같네요.

I love love love this hotel! The location is amazing, and the directions to the hotel is really easy to follow from the Sapporo Station. There are quite a few convenience stores nearby like Lawson, 7-11 and Seicomart, so it’s really convenient when you want to get something at night. Though I did not use their amenities, it seemed to be super clean and new too. They have a smoking room on the first floor but I rarely smell any smoke when I am waiting for the lift except for one day when there were exceptionally lots of smokers, so the lifts were filled with the smell. The room size is sufficient for me, since I’m travelling solo. I had enough space to open my luggage and enough hangers to hang my clothes. However, if you’re travelling as a couple or more, it probably wouldn’t be enough. The room is really clean and you can opt for room cleaning every day, and they would replenish all of the toiletries, water and green tea/coffee sachets. You can decide whether to change your bedsheet all of that, by placing a card on the bed to request for new bedsheets. The Tanukikoji Shopping Street is around 15-20mins walk from the hotel, may not be close for others but you can take the train from Sapporo :) for me, because I love walking, it was a pretty okay distance for me to walk. There are also some tourists attractions that are within walking distance such as the JR Tower, Sapporo Clock Tower, Sapporo TV Tower, Hokkaido University, etc. The only con I could find is that the staffs don’t really speak in English. So I had to use the translation app to ask them questions. Overall, I would want to stay there again when I’m travelling to Sapporo. It’s close to the central station so it’ll be easier for me to do day trips out of Sapporo.

We had a great stay at the Hotel Emion! The hotel is new, modern and very clean with some nice amenities. Our room was great and it was very comfy and quiet. There were lots of extras in the rooms like a kettle and mini fridge, a TV with casting abilities, pyjamas and all kinds of hygiene products. We had a very good night's rest here. The bathroom for the room had nice bathroom products with big bottles of shampoo, conditioner and body wash. The shower pressure was great and it was easy to control the temperature. A highlight of visiting Japan is always using the Japanese toilets and they had a nice new model that even had a sanitation feature. The hotel has some good amenities like the onsen and baths on the second floor. Again, very clean and some good high temperature pools to soak in as well as a sauna and cold bath. The nice bathroom products from our room were also available in the baths area. The onsen has a nice change room and the ladies have a separate spa card to access their change area. The hotel lobby was very comfy and cozy with direct access to a 7-11 by the front desk. The second floor also had quite a few vending machines and laundry machines available. The laundry machine washed and dried our clothes for 600 yen in 2 hours and had self feeding laundry detergent which was a nice touch. The location is pretty good and we found we were within a 20-30 minute walk to most of the places we visited while in Sapporo. The hotel even has access to Sapporo Train and metro station via entrance 15 and you can stay indoors the whole way if you follow the corridors and pedways all the way. It just opened but we wish the sidewalks in front could be cleared a bit better because it was pretty slippery and icy during our stay. We'd also recommend having a change machine and more laundry machines because it was very popular. I waited in the area for a machine to be available and two people showed up right when my laundry was done at 12:40 am. The laundry machines do require you to put in a code before you start and after you finish to make sure no one else unloads for you.