Pengguna Tetamu
3 Mac 2024
I rarely write reviews on TripAdvisor, but the Saratoga Arms Hotel was such a great experience I simply had to post something. Each room is unique with plenty of character. The furnishings are nicely done, conservatively stylish, and the room itself is very well maintained. They recently redid the fitness center. It has a bicycle for spinning, an elliptical, and a treadmill. It also has free weights, a weight bench, two medicine balls, two yoga mats, and a multigym weight machine. It’s not big, but it covers all the bases and is nicely done. My wife and I very much appreciated the complimentary snack bar right outside the main desk. It has free water bottles, sodas, and snack galore (homemade cookies & granola bars, chocolates, candies, small packages of chips, etc.). It’s constantly kept filled and is available 24x7. No need to worry about running out of bottled water here! However, what stood out more than anything else was the service. As soon as I made a reservation, I got a text on my phone asking if there was anything they could do to make my visit more enjoyable. Over the stay they helped get restaurant reservations, left towels at the door when we had a very late lazy day, found a local nature park with a viewing platform, and checked-in with us regarding housekeeping. And the housekeeping was very thorough – they even cleaned the sink soap dish (what?). Super impressive. We ended up cutting our visit a day short due to scheduling changes on our side and they accommodated us. I recommend the Saratoga Arms Hotel highly. It’s not cheap, but the rooms and staff are amazing and its location right on Broadway is hard to beat.
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