Tui Blue Seno - Adults Only

Amazing hotel with excellent service. It has an interesting character as it is set on a hilltop with shuttle access to the beach (which wasn’t a problem at all). The only downside was that all inclusive was “part inclusive” as most cocktails were extra. This should be made clear in the description.

We visited Seno for one week and had the most amazing time. Arrived to a very warm welcome and a refreshing drink. First thing we spotted in reception on one of the sofas was a beautiful cat called Princess. The hotel grounds were fully of friendly cats and kittens. they are well looked after by the hotel with cat feeders and water bowls all around the hotel. If you don't like cats then the hotel may not be the place for you. If you do then definitely go to Seno! We stayed in room 5044, just down from reception by the Oasis pool, very high up on the hill. We paid extra to get a room with a view and it was worth every penny. Not only was the view stunning but our room was amazing. Rustic features with real modern twists. Big, spacious and totally gorgeous. We were provided with a dried fruit pack and a medium size bottle of red wine as welcome gifts. Note - Seno does not provide any alcoholic drinks in the fridge and only 1 lot of soft drinks. Tip - If you like to have an alcoholic drink when getting ready in evening buy some booze on the plane on the way over. Soft drinks you can ask reception to top up and they bill you or you can buy from the onsite shop. The resort is spread over a very high hill. A bus/buggy service runs regularly to ferry people up and down. Walking down is great but walking up, not so much. Big restaurant with lots of choice every evening, something for everyone. We did the hidden secrets tour thinking this was a tour of the resort but instead was a big hike around the local area. It was great but had we known it was a hike we would have worn proper footwear and not our flip flops! A representative from TUI is on the walk but doesn't talk or guide. Entertainment was fantastic! We went to the starlight bar. If you are sat behind the large plant decoration you will not get a great view. Lots of activities to do - download the TUI blue app. You can check what activities are on and book them. Highly recommend the archery and darts, both great fun. Would definitely recommend the Catamaran trip which you can book at the little kiosk on the beach. 3 and a half hours out around the bay and going swimming in the blue caves. 30 euros per ticket. Had a massage which was amazing, absolute bliss. Cocktails were all delicious! Staff were fantastic, all worked hard and very friendly. There are at least 4 swimming pools, some have music and some don't. The whole resort was beautiful. We absolutely loved it! A week was not long enough. We would look to go back again for 10 days.

My wife and I travelled to the Tui Blue Seno during the recent October half term along with my parents and my sister. We spent 2 hours in the Tui travel agents when booking this holiday, as my wife is disabled, and we needed to make sure the hotel was suitable for her using either a rolling walker or wheelchair. The agents convinced us that yes, is fully disabled friendly. We proceeded to book, ensuring we had special assistance through the airport, and a private transfer when we arrived in Dalaman as she would be unable to get onto the coach. The hotel took a couple of weeks to confirm that an accessible room would be available, and once they did, we proceeded with the booking. When we checked in online, we noticed the seats we had been allocated were 2a and **, which would have been unsuitable with seats in front of us, my wife would have been unable to shuffle sideways. Red flag number 1 that this holiday wasn't going to be all we were promised by Tui. We managed to contact Tui and get these seats changed, although they gave us 2c and 2d on the outbound, either side of the aisle and staggered. We accepted this as it at least meant my wife had an aisle seat with no-one in front of her, making it easier for her to get into and out of the seat. As it happened, when we boarded no-one was sat in 2e or 2f, so the cabin crew said it would be fine for me to sit next to her. When we landed the airport staff were great and got us through the airport quickly. However, our private transfer was a Mercedes V class with 6 seats, all facing each other. Coupled with the difficulty of getting 5 suitcases, a walker and a wheelchair into it (the wheelchair eventually had to go in the front with the driver) the seat configuration made it very difficult for my wife to get in, as there were no grab handles, and quite a high step into the back of the van. Reg flag number 2, and she was beginning to get upset now. None of the seat belts worked in the vehicle, so we had to hold on and hope! We arrived at the hotel at 9pm, 30 minutes before dinner ended so the staff helped us into one of their on-site golf carts to get us down the incredibly steep hill to the restaurant. We had to rush eating a little, but the food was amazing, making us feel a bit more comfortable. We then called up to reception for the golf cart to come and colle t us so we could check in. On arriving back at reception, we were allocated our rooms, all in the same block about halfway down the hill. It occurred to me to check that this was an accessible room, to be told that it wasn't and they had no record of such a request! (despite the taking 2 weeks to confirm we could have one back in may when we booked) Red flag 3. Luckily as we were staying in the final week before the hotel closed for winter, they did have an accessible room available, so we were moved the room 4004 directly opposite the restaurant. So we were ferries all the way back down to our room where we pretty much went straight to be