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Terokai Ulasan Tetamu Hotel di Savannah

Hotel Bardo Savannah
4.6/541 Ulasan
I was looking forward to my last minute, long weekend away, treating myself to what I had hoped would be a relaxing stay with excellent service. Sadly it was anything but that. I arrived on Sat, 9/31 around 2 pm. My room wasn't ready, which was totally fine as check in was at 4 so I changed and went to the pool. It was insanely packed with a ton of kids. The water looked cloudy and uninviting due to the number of people there. I then could not get service either at a table in the bar area or at a lounge despite seeing at least a half a dozen servers around and trying to waive them down. After waiting about 10 minutes, I finally went up to the bar and placed an order. But this was only after someone who came in after me was able to place and receive drinks. I returned to my lounge and a woman and her two kids sat next to me. Within 90 seconds or less, they had menus, waters, and an order placed. I was finally able to flag a server down and requested a menu, which she did bring over. However, she never returned to take a drink or food order. So I had to return to the bar to place an order. When I was brought my food, they gave me no flatware or napkins. I was just dumbfounded at the lack of service. I finally called the front desk around 4:20 as I hadn't received a call letting me know my room was ready and it was. So I went and fully checked in; however, the employee did not tell me about any of the amenities—nothing about cofee/pastries in the lobby bar in the morning, nothing about the complimentary car service for the area, nothing. When I asked about the spa, she said, ”Well, did you see someone down there?” No offer to call, no ”go see xyz, they should be able to take care of you. I'll call and let them know you're coming.” Nothing. I did return to the pool on Sunday evening around 6, in the hopes of some quiet and sunshine. I met/chatted with a very nice couple from Norway. However, when the server brought them a round of drinks, she never asked me if I wanted anything. I felt like I had a sign over my head that said, ”No matter what, IGNORE ME!” My room was a junior suite and on the first floor, #101. If you value sleeping past 6:30 am, do NOT stay in this room. It is right on the other side of the valet stand and across the hall from some sort of work/staff room. I was woken up each morning with staff talking outside my room at 6:30 am and 7 am both mornings. Not to mention the constant slamming of doors. When I checked out, I was sure the person would ask me how my stay was. That is pretty standard at every hotel I've ever stayed at. Not here! Nothing. Nada. Again, I couldn't believe it. I feel like I've gotten better service at a $125/a night hotel compared to this one, which was $500/night. The ONLY redeeming factor of this hotel was Omar, Victoria, and Nikki in the spa. (Hence two stars instead of one.) Omar was filling in for the weekend down there, but he and Victoria bent over backwards to fit me in for a massage. My therap
The Westin Savannah Harbor Golf Resort & Spa
4.3/5107 Ulasan
Suka hotel!! Ia bersih dan ia hebat berada di sungai! Teksi air untuk ke Daerah Bersejarah tepat pada masanya & cekap! Sangat mengesyorkan!!
Embassy Suites by Hilton Savannah Historic District
4.2/575 Ulasan
We had such a great stay. What a wonderful property. The location was great for us. We were able to walk everywhere we wanted to go. The breakfast and happy hours were a very nice addition to our stay. Didn't have to worry about one of our meals plus we could swing by for a drink before heading out for the evening. I loved that they had daily room housekeeping for our room. This is the first place I've stayed since COVID where I've had that. No need to worry about getting more towels or anything! I just love coming back to refreshed room after a busy day! We also did utilize the kitchenette and fridge. We had 3 people so additional space in a suite was great! I actually slept on the pull out. I was skeptical about comfort but I slept well and did not notice in the morning that I was stiff from the bed. And I love to have a comfortable bed! It helped that the pillows were also very nice. I would definitely recommend this hotel. Service was a great and it was a walkable distance for us. We did do some other things and had a car (parking fees-but anywhere in this area will charge you). The ramp and getting in and out was super easy at the hotel as well.
The Alida, Savannah, a Tribute Portfolio Hotel
4.4/541 Ulasan
Very nice property overlooking the river with a great location. Converted factory and rooms are spacious and clean. Check in was convenient. Breakfast was good but limited options which we were fine with. Rooftop bar is very cool and comfortable. We had Cat as a server twice during our stay and she was awesome. Management communication is not great. Gave us two vouchers when we checked in and said we could use them anywhere. One of the vouchers had a past date on it that they acknowledged was an error when we went to use it. Then servers told us that vouchers were only good in lobby bar and that was a change they made, but front desk hadn’t adjusted messaging. Props to restaurant and bar that they honored them.

Soalan Lazim

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