Cari Hotel Indah di Taipei

"The hotel is great, very clean, the staff are very nice. I stayed at the suite which was a very big room and had a great view. The lounge was ok but I prefer less unhealthy snacks and more fruits/ healthy stuff in it. The pool was not heated and it was a bit cold. Also the last night my room had noises all night long. Like metal to metal noises which cause me not to sleep all night long. The staff were nice but didn’t really compensate for this horrible night I had no sleep at all besides promising to a late check out or upgrade next time I book. Which is more of a promotion than a real compensation. Too bad that left a bit a bitter taste to a nice stay so far. I’m in Taipei once or twice a year and I wish they were more attentive to my complaint and lack of sleep."

"I had a wonderful stay at the Renaissance Taipei Shihlin Hotel. The rooms were clean, spacious, and very comfortable, with well-maintained amenities that made my stay relaxing. The hotel staff were friendly and helpful, always ready to assist with any request. The location is excellent—quiet yet close to attractions like Shilin Night Market and Chiang Kai-Shek Shilin Residence, and just a short drive from Taipei Songshan Airport. Dining at the hotel was enjoyable, with good options for Italian cuisine and a cozy lounge to relax in."

"The hotel room is very comfortable, clean, and spacious, booked at a discounted price from Trip.com. Level one concierge Nico was very friendly and helpful when I went downstairs to collect my midnight supper delivery. Special thanks to housekeeper Ricky. Hotel is in the best location, nice view of Taipei 101 at level 7 swimming pool area. Metro is just across the road past some shops. There are street performers on the walkway behind the hotel in the evening from 6 to 10pm."

"Great location, relatively older building with renovation. For the same room type, some rooms are better than others. Some of the rooms have non working outlet, soundproof not as good, overall acceptable when you can get the room with decent rate. Their daily rate kind of fluctuates based on the booking situation."

"price is good . The average price is around 200-300 hkd per night for my type of room . The room is clean and tidy . The room is large with much walking space . Overall , the experience of living in this hotel is good ! I will book this hotel if I come to travel again ."

"Location of the hotel is great, close proximity with 10-15mins car ride to most major ”must visits”. The cleanliness of the hotel is top notch, sparkling clean everywhere. Gym is a little small though but basic essentials are there. Breakfast buffet spread was amazing wish I had more time and tummy space for all the food!"

"The room was clean and comfortable, but I paid extra for a high-floor room and only got the 19th floor. I wouldn't have spent that money if I'd known. It's not that I'm unwilling to pay, but an extra 100+ yuan for just three floors higher? That's disappointing! The hotel's 3rd-floor restaurant is good though."

"The hotel is grand and spacious in very corner. Hotel room we stayed is enough is comfortable. However pillows are a bit soft and not easier to have a good sleep. Other hotel facilities like swimming pool, gym room etc are also good. Location is perfect."

"I went to Taiwan on May Day and stayed in the newly opened Capella Hotel in Taipei for two nights. I would like to share my experience with you. The hardware environment of the hotel is first-class. From the moment I stepped into the hotel, I could feel Capella's consistent high-end aesthetics and quality standards. The reception hall on the 14th floor is grand and stylish. The living room has both check-in and lounge functions. Whether it is checking in, meeting guests or resting, it is very decent. The atmosphere is full and the details are luxurious. The breakfast is great, worthy of the standard of a luxury hotel. Finally, after Tokyo Park Hyatt, I saw a hotel breakfast with blueberry and strawberry, which directly added points. Capella breakfast includes champagne. It was champagne oysters early in the morning. I felt a little dizzy~ Taiwan's local specialty breakfast includes egg pancakes, beef noodles and porridge. The iced latte is unexpectedly delicious. Taiwan's beverages are really amazing! However, this stay experience was not satisfactory in terms of software services. It may be because it was newly opened. The room service response speed was extremely slow. When you need something urgently, you often have to wait for a long time, which affects your mood. Because of government regulations, the room is not equipped with any disposable toiletries. Although it is understandable, it always feels like the policy is used to prevaricate the service. When you actually check in, you need a shower cap and toothpaste, and you have to call again and again... The service response is slow, which is somewhat inconsistent with Capella's high-end positioning. What makes me most dissatisfied and worried is the problem of the swimming pool. The hotel has only one outdoor swimming pool on the 14th floor. My husband went to swim at 8:30 in the morning and returned to the room with severe discomfort. His heart rate soared to 160 and he didn't recover all day. The reason is that the water temperature of the swimming pool is too high, which has exceeded the normal body temperature of 37 degrees. This is not swimming but soaking in a hot spring, but there is no lifeguard in the swimming pool, which poses a great safety hazard. The communication with the foreign manager was fruitless, and he only kept saying: ”Thank you for your advice and provide us with valuable advice~ Our lifeguard only starts work at 8:30.” Shouldn't there be lifeguards when the swimming pool is open? There is no display of key information such as water temperature, water acidity and alkalinity, and water monitoring report of the day next to the swimming pool. Guests cannot understand the water quality and water temperature of the swimming pool and it is difficult to use it with peace of mind. In general, the hardware environment of Capella Taipei is indeed excellent, but many problems with software services affect the overall stay experience."

"Overall a good choice but the photos for the rooms are misleading as it shows the full view of the Ferris Wheel. When we went there, it seems that the room did not face the Ferris Wheel, and was informed that there is a construction in front obscuring the view of the Ferris Wheel anyway."