Hotel berhampiran Schenna Castle and the Mausoleum, Schenna

Amazing hotel very clean and everything is new. Staff are very polite and helpful. The location is very convenient however to get to the parking lot is a bit tricky as there are no clear signs on the gate for the hotel. I had to go around a couple of times until I found the entrance. All in all a very pleasant experience and highly recommended.

I give this hotel and its staff the highest possible rating in all categories. My husband and I stayed for 2 nights initially, in July 2022. The location is ideal--a short, tree-lined block from the train station. The property itself is elegant. The rooms are immaculate, with marble baths, large windows which open, excellent views and comfortable beds. (This became very important because of my unique circumstance described below.) The breakfast, included in the price of the room, was a sumptuous buffet of breads, pastries, sliced meats, poached eggs, yogurt, cheeses, fresh fruit and muesli. If one desires something not on the buffet such as scrambled eggs, the kitchen will serve it up in minutes. Room service delivers food on time and in ample quantities, beautifully presented. The price is very reasonable for the location, amenities and service. But the best feature of the Hotel is the staff. We came to Bolzano to participate in a hiking tour of the Dolomites. I became ill the day after our arrival, and the day we were to check out for the hiking tour. I tested positive for Covid and therefore was required to isolate for at least 7 days. (In Italy, one must isolate until they test negative.) This was the height of the summer season and rooms were scarce. Without prior notice to the staff, and with no reservation, they graciously allowed me to stay in our third floor hotel room for an additional 6 nights. They even gave my husband (who was asymptomatic and Covid negative) a separate room for the night, as he made plans to return to the US. The staff was outstanding during the rest of my stay. As I was unable to leave my room or have any in-person contact, I was completely dependent on the hotel staff. I could not have scripted a better response to every request I made of the staff, whether food, trash bags, fresh towels/sheets, etc. Before leaving, my husband thanked one of the young desk clerks for being so pleasant and attentive. Her response, in near perfect English, captured the essence of my experience. ”Covid will touch all of us”, she said. ”We are treating your wife like we would want to be treated.” This could represent the best application of the ”Golden Rule” that I have encountered. I strongly suggest you stay at the Park Hotel Laurin while in Bolzano. I hope to return one day myself, to enjoy the Hotel and the wonderful people of that city.