Hotel Schiller Park dengan Bar

Location close to airport, staff are nice and helpful.

My wife, daughter and I booked this hotel to drive in to Chicago for a concert coming from STL. We arrived and got our room around 3 in the afternoon, dropped off our bags, changed and left within 10 minutes to catch the train into the city. We got back to the hotel around 2:15 AM after the concert, food and a train ride back. When we got there our room key would not work. No big deal, we went and asked for a new one, well the 2nd one did not work either, went back and asked for another, 3rd key did not work either, went back to office and the guy on duty, who was too preoccupied with his phone, finally got up and went to try it. He 1st walked the wrong way to our room, after I directed him to our room, he could not get the door either. All we wanted was to get our stuff and leave at this point. His solution was to put us in another room until the morning and deal with it then. I was livid at this point and demanded that we get in our room to get our stuff so we could leave. He must have called somebody else after I raised my voice because he came back out and told us the room was open. We ran to our room to get our things and get them in the car. I went back to the office to ask for a refund seeing as we had not used the room and he was basically holding our things hostage for an hour at this point. He said he would not. I argued with him and he said he called a manager who would be there in 10 minutes. While we were waiting, we saw 2 cop cars roll up. Ol' boy had called the cops on us and told them we were trying to fight him. The police told him we were right and he owed us a refund but they couldn't make him. We ended up leaving without a refund and drove back to STL that night/morning. NEVER will I go there again. Rude, unclean place with bugs, rats and the rooms smelled of **** and cigarettes.

Saya dalam perjalanan bersendirian dan trak saya rosak kerana sejuk di Hampton di seberang jalan. Saya diberi banyak tawaran untuk penginapan ini.

Feel thankful getting the room arrangement checking call. It’s a traveler friendly place tea at the front desk, gas and bus stop is walk-achievable distance with affordable price. Would be nicer if the sink didn’t stuck.