Hotel berhampiran Feriendorf Muess, Schwerin

Herr Janke, is such a kind man we meet him after our orginal hotel had double booked on us for our wedding!!! We visited his hotel highly stressed and not sure how we were going to make our wedding happen. We were meet by a very calm and helpful gentleman. Who was able to secure rooms for us and also give us several ideas for our wedding. We viewed several rooms which were spotlessly clean and looked very comfortable. Most if the rooms are overlooking a small type of courtyard and very quite. It is excellent value for money too. Love the fact that he runs a honesty policy for the beers you comsume there are fridges that you can help yourself to beer and then tell staff on check out Schewerin is a lovely city well worth a visit. Yhe location of this hotel is excellent right beside the trams and the castle. Jennifer

I had stayed in this house before, even a few times, but a long time ago. Now I was shocked, because the way the property is run down is very scary and also very disappointing. What is fine as before: the location in the city is good and the Wi-Fi worked. But that was unfortunately already the positive experiences this time. The reception is only staffed until 22:00, so the concierge came right away also with the saying: I'm out of here, it's time to go home. Room card and bye. In the room, which at first superficial glance seemed fine, there were then the really disappointing surprises. And: A room change was now no longer possible because of the missing concierge. The main defect was the bed: Apparently the mattress is broken, because about 1000 nylon rods with a length of about 1mm pecked through the sheet when you sat or lay on it. That's how a fakir must feel. A pincushion of the finest. Every time I turned around I was awake with pain, so after two hours I decided to sleep the rest of the night in an armchair. Next to it, the facade spotlights shone into the room, and the darkening with blinds and curtains, which were not wide enough, worked only partially. Some of the furniture was really broken and the smoke detector was only visible as a socket on the ceiling. Next to it a lively cable tangle, which was obviously not built to the end. Also in the area of the corridors everywhere a considerable renovation backlog: letters of the lettering were missing, scuffs on the walls. The next morning at the reception, I complained about the night in the seating to the lady, who also tried to appease that problem, but could not or would not respond to my request for a 50% discount on the room rate. I also could not accept a free breakfast due to the upcoming customer appointment. My colleagues thought that I should have been fully reimbursed for the ”night”. A subsequent mail to the administration resulted in a 10% discount on the price. In summary: I think a new owner or management that will make the Plaza into one again, an it is urgently advised. It used to be a good hotel, but now it feels like the old GDR: no one cares anymore because no one owns it.

Pannen können immer mal passieren. Aber ein unprofessioneller und frecher Umgang damit ist nicht zu entschuldigen. Was war passiert? Trotz einer schriftlichen Reservierung, in der ich als Rollstuhlfahrer angekündigt worden war, wurde mir beim Check-in lapidar mitgeteilt, das einzige barrierefreie Zimmer sei belegt. Ich solle halt ein normales Zimmer nehmen. Oben angekommen, kam es, wie es kommen musste. Die Türen der normalen Zimmer alle zu eng! Also wieder zurück zur Rezeption. Dort entgegnete mir der Mitarbeiter, er habe keinen Fehler gemacht und hinterfragte, ob ich das Behindertenzimmer wirklich reserviert habe. Erst als ich ihm meine Reservierung zeigte, begann er, sich zu bemühen. Aber nicht etwa, um mir ein passendes Zimmer in einem anderen Hotel zu organisieren, sondern um den Hotelgast, der das Zimmer hatte, dort wieder hinauszubefördern. Also nicht nur ein verärgerter Gast, sondern zwei! An der Stelle reichte es mir und ich besorgte mir selber eine Alternative. Der Mitarbeiter war sichtlich erleichtert, aber an der Stelle wäre es nett gewesen, mal ein Wort der Entschuldigung zu hören. Fehlanzeige! Der Hotelmanager werde sich am nächsten Tag bei mir melden, hieß es. Aber bei der Ankündigung blieb es dann auch. Gutes Krisenmanagement geht definitiv anders!

We stayed here only for a night, but from what we saw, we wished we had had the possibility to experience this place for a longer period. This is definitely a place where you come to spend a longer holiday. This is a bigger complex with various room/house types. We had a studio, which consisted of a bedroom with a dining area, a kitchenette, a bathroom with a bath tub, a closet and a small patio. Only downside we experienced was the smell on paint in the room when we arrived. There were also scaffolds right outside the window of our room. I believe people mainly come here by car, and there were loads of parking places and they even have spot where you can wash your windshield! This came handy since our windshield was filled with dead bugs. The place is also surrounded by forest and by the water, so there are lots of mosquitoes in the evenings during summer time at least. There’s lots to explore around the premises. We enjoyed watching the different animals (donkeys, alpacas, goats, rooster & hens). The location by the water is beautiful and there was a swan swimming close to the shore line. You can also book sauna by the water if you want or take a morning swim in their pool. There’s a huge lawn where you can sit in a shaded chair or sunbath. If you’re feeling more adventurous, you can even rent a boat. There’s also a nice playground for kids there. Since our visit was very short as we were passing by, we didn’t have hotel breakfast.

Unser Aufenthalt hat alle unsere Erwartungen übertroffen, angefangen von dem überaus freundlichen, sehr hilfsbereiten Personal am Empfang, im Service, selbst im benachbarten Spa, und Sauna Bereich. Die Ausstattung war ordnungsgemäß, alles war sehr sauber und gepflegt. Wir hatten eine schöne Zeit, und freuen uns jetzt schon auf ein nächstes Mal. Dieses Resort-Hotel ist definitiv eine Empfehlung wert.

The hotel is on a busy street so parking time must be kept to a minimum, it’s a long way round to the parking at the rear of the hotel, if you have reserved a place it’s best to ask for the address. Its a very nice hotel with quite large rooms. Good bed and nice bathroom. Wifi is average. Breakfast costs €15, quite a lot for a breakfast but it’s worth every penny. As soon as you walk into the restaurant, they ask you how you like your eggs. My omelette was very good, lots of bread available and croissants. Many sorts cheese , ham , etc etc. Fresh fruitsalad, fresh coffee is brought to your table. I even saw an assortment of fish. This was the best hotel on my trip and the best breakfast.

Stayed here last night. Tonight I'm at a 5 star hotel in Berlin and there's not that much between the rooms. In lots of ways the park inn in Wismar is superior, newly refurbished the rooms are high tech with infinite control over the lighting. There is even an adjustable night light so you can find your way to the bathroom. When you close one curtain it automatically closes the other side. This stuff is lacking from my 5 star hotel! The air-conditioning is quieter. The pillows are the only weakness being only 1 each and relatively thin, not bad enough to complain though. There is no pool/spa and no bath only a good shower but otherwise the room matches a 5 star hotel. The breakfast was delicious and huge variety of food from fruit to cereal to salmon to fried breakfast. Lovely location. Highly recommended.