Hotel berhampiran Al Koudh Grand Center, Seeb

It's an absolute pleasure to review Remas Hotel Suites as a positive experience. From the first enquiry, to the end of our stay there was nothing to fault. The initial queries regarding the property were quickly and efficiently handled by the front office staff; giving some confidence that if booked we would not be disappointed. I would rate Jose, Lindo & all front office as 'A' grade personnel, who, from arrival ensured we had a complimentary early check-in from an overnight flight, similarly we were afforded a complimentary late check out to meet our airport departure. There is so much to commend about this accommodation; despite not being in central Muscat it has a nearby supermarket should you require anything, although there is very little anyone would require from outside, as the facilities and service are excellent. The food service again was very very good(excellent really). We had breakfast served in the on-site restaurant. We ate in the restaurant on occasion for dinner, and used room service on many occasions. Farhan & Prakash ensured we were looked after very well, with high quality food in both presentation and taste; the portions are large, and delicious. Compliments to the chef! Our room was big, having two bathrooms, two tv's, a seperate kitchen area, a dining table, a couch in a comfortable seating area, also a large comfortable bed. Despite being close to a major road the room was peaceful, and quiet; we slept well. Although I didn't use it, there is an exercise centre that I'm sure would meet ones needs. The swimming pool is divided into two large, one deep, and one not so, circular shapes with umbrellas and lounges, this is open until late in the evening; the only thing I would recommend here is a partial shade sail could be of benefit. Jose from the front office arranged a chauffeur, Mahommad, to ensure our stay was positive from our arrival; later we utilised a hire car for more extensive travel. There is plenty of on-site parking that is secure with a 24 hour monitored front office presence. We loved our stay, only wishing it could have been longer. Loz

We stayed here twice (Dec & Jan) , as we had a long layover on a recent trip to Thailand. Booking was easy via the direct website, however I did find it somewhat confusing on pricing & nigh on impossible to find a rate that offered free cancellation. As a criticism, it’s not very easy to find a way of contacting them to ask questions, this really could do to be improved. A big plus is that one does not need to leave the airport, however you do still have to go through the security checks, which can be a little time consuming depending upon time of arrival. The hotel itself was easy to find, well sign posted, you can take the lift, escalator or stairs to its situ on the 5th floor….. the airport itself, we found to be very impressive on the whole. Check in could improve….perhaps benefit from offering an online check in facility? The first time the guy was on a super go slow, considering it was quiet……which is not ideal when your guests are super tired! The second visit was handled much better, there was a large group checking in & it was rather chaotic…..but thankfully one of the receptionist has the foresight to leave the other receptionist to it and help us, which was very much appreciated. The rooms are a good size, with tea & coffee making facilities & 2 bottles of water are provided. Tip:- after my husband went to buy more water, as we were advised upon asking, that it’s best not to drink the water even after boiling…..he then noticed a water dispenser/ fountain which was located on 6th floor. Of course, this may change, but it saved us time and expense the second time round. Decent water pressure in the shower & plenty of very hot water. There was no hairdryer or iron in the room….not sure if you can request either as we did not require them. Both stays we had to request an extra towel and toiletries but these were brought immediately… therefore it appears all rooms are made up for solo travellers. Thankfully we found the soundproofing to be very good during our stays, not totally blacked out rooms but as I’m sensitive to both I slept fine using an eye mask & ear plugs. We found the bed comfortable too. Cleanliness was not perfect but I am a bit of clean freak!!! I would definitely stay here again, it was worth every penny to be able to continue rested and refreshed.

عند وصولي ام يساعدني احد في حمل الحقائب وانتظرت اكثر من ١٥ دقيقه ولم يساعدني احد واضطررت لحملها بنفسي للطابق الثالث غير ذلك في تمام الساعه ٣ منتصف الليل الموظف يطرق باب الغرفه مرتين او اكثر مما ازعجني وبعدها اتصل موظف الاستقبال بي وسألني اذا ما كنت قد قدمت بطلب كيكة مناسبات…هل يعقل ان اطلب كيكه بهذا الوقت وانا نائم او الموظف هل يعقل انه لايملك البيانات المطلوبه للشخص الذي طلب الكيكه؟؟ بعد ما ازعجني طرق الباب والاتصال قال انه اتصل بالخطأ ايضا عند تسجيل المغادره اتصلت بالاستقبال والموظفة ردت عليي وطلبت موظف لحمل الحقائب وما ان اتممت حديثي قالت تمام وسكرت الهاتف ولم تقل هل سيأتي الموظف ام ان عليي حملها بنفسي كما حملتها عند وصولي هذا الاشياء لم تحدث لي بتاتا من قبل في فندق في انحاء العالم اينما سافرت

جميل موقع متميز يحتاج الى الادارة الحسنة يحاول الموظفون الخدمة الحسنة ولكن بعض الموظفون يحتاجون الى فنون التعامل اللبق لا يوجد حامل للحقائب الإفطار متكرر واصنافه ليست مثالية يجب ان يكون الإفطار ذا جودة وقت الإفطار يجب ان يتم تمديده الى الساعة ١١:٣٠ على الاقل عمل مساحة صغيرة للإفطار لمن يحب ان يتأخر لا يوجد لديكم الافطار في الغرف تتأخر طلبات القهوة في الغرف ارجوا ان تتم دعوتي للإقامة لاحقاً

اخترنا فندق كراون بلازا مسقط وكانت الاقامه فيه لمدة يومين وكانت خدمة الغرف والنظافه ممتازه وساعدنا الاخ احمد الفارسي ف حجز الغرف وفي تلبية جميع احتاجاتناوكان في قمة الاحترام وخير من رحب بنا وخدمة الافطار والعشاء ممتازه وساعدنا الاخ احمد في عمل عيد ميلاد ابنتي في مطعم الفندق واشكر جميع طاقم مطعم موزيك وتحيه لكل العاملين في الفندق وبالاخص احمد الفارسي

We enjoyed our stay. The hotel is fresh and clean and the staff pleasant and very helpful. We had some minor hiccups in the room which were attended to politely and swiftly. It is possible to walk to shops and the beach but not convenient. Like most of Muscat, a car is really necessary to make the most of the visit

Brand new hotel and clean. I loved my stay here and will stay here again if I'm ever back in Muscat. There isn't much in the area, but it is up and coming and short commutes to the beach and Mosque. The staff was friendly and the breakfast was pretty good. High Recommend!

It was terrible experience I had on this property (citadine al ghubrah muscat) I was traveling almost 24hours for holiday vacation, I selected this hotel to stay since near by the aiport, unfortunately I chosen the wrong hotel, upon check- in the lady receptionist asking me a full payment for the stay, I have no enough cash omr. But I have $ dollars with me, the total cost of my stay is only omr. 22 I have 15 omr and the rest 7 omr. I will pay by dollars, I informed the lady receptionist that I will pay the rest with $ dollars, she said that the hotel will not accept $ dollars, I was explained to her that I just came from the aiport and I was so tired shall I pay the rest by evening I have to exchange my dollars outside, or my cousin will come by evening and pay the rest of the amount cost of only omr. 7 or else I will quarantine my id or passport to keep , I will exchange the dollars outside by evening , but she refused me to check in, now I realize the discrimination /criticism,I decided to walk out and check in to other hotel, thank God other hotel very considerate not even asking the deposit even id's qurrantee, will I hope other guest will not experience the same treatment that I had experience , you have to improve your hospitality and service, especially front office staffs, never ever to booked this hotel anymore,many hotel choices in Muscat. Thank you and have a good day!

I had a wonderful time in Intercity hotel bawshar! It is located within a 3 mins drive to the newest mall in Oman - Mall of Oman. The hotel offers a shuttle to bring you to Mall of Oman at specific times. You can ring them to arrange for a pick up back to the hotel when you are done shopping and dining! It's near the airport and all the main tourist attractions. The hotel is new, bed is super comfy and the housekeeper Perera and the staff in the restaurant like Aamir make you feel absolutely at home. It's a small hotel but it has a gym and a pool with one restaurant. Would strongly recommend this hotel!