Hotel berhampiran AL SAFA MALL, Seeb

It’s a nice and cozy hotel. Overall I enjoyed staying here. A couple of areas this hotel can do to even be a better stay are: 1. Room doors don’t seem to block any noise from the hallway.. We literally could hear people opening and closing doors and could hear their conversations. 2. The breakfast was great! But we initially we were told it’s going to be in the restaurant area and then ended up in the rooms. I think better communication would’ve been useful. Again, the food was great and actually very affordable. A side note: I woke up with the sun in my eyes in the morning because the small bathroom window was basically aligned to the bathroom door and into the bed (not serious, but could be fixed perhaps)..

It's an absolute pleasure to review Remas Hotel Suites as a positive experience. From the first enquiry, to the end of our stay there was nothing to fault. The initial queries regarding the property were quickly and efficiently handled by the front office staff; giving some confidence that if booked we would not be disappointed. I would rate Jose, Lindo & all front office as 'A' grade personnel, who, from arrival ensured we had a complimentary early check-in from an overnight flight, similarly we were afforded a complimentary late check out to meet our airport departure. There is so much to commend about this accommodation; despite not being in central Muscat it has a nearby supermarket should you require anything, although there is very little anyone would require from outside, as the facilities and service are excellent. The food service again was very very good(excellent really). We had breakfast served in the on-site restaurant. We ate in the restaurant on occasion for dinner, and used room service on many occasions. Farhan & Prakash ensured we were looked after very well, with high quality food in both presentation and taste; the portions are large, and delicious. Compliments to the chef! Our room was big, having two bathrooms, two tv's, a seperate kitchen area, a dining table, a couch in a comfortable seating area, also a large comfortable bed. Despite being close to a major road the room was peaceful, and quiet; we slept well. Although I didn't use it, there is an exercise centre that I'm sure would meet ones needs. The swimming pool is divided into two large, one deep, and one not so, circular shapes with umbrellas and lounges, this is open until late in the evening; the only thing I would recommend here is a partial shade sail could be of benefit. Jose from the front office arranged a chauffeur, Mahommad, to ensure our stay was positive from our arrival; later we utilised a hire car for more extensive travel. There is plenty of on-site parking that is secure with a 24 hour monitored front office presence. We loved our stay, only wishing it could have been longer. Loz

Conducted business in hotel and around the hotel. It is a great place to visit. Everything is a stone's throw. The airport is very close by, the beaches are all very close by, shopping centers are not far, and you can even walk down the street to get to quite a few eateries if you do not wish to eat at the hotel. I wouldn't know why, because they have a great menu. The conference room we used was well furnished with a great view that I enjoyed while waiting for the rest of the business associates to arrive. The price is very low considering that the hotel is new, well furnished, AND close to everything around!

كانت إقامتي لمدة ٣ ليالي ، من حيث التعامل جداً ممتازين ، ونظافة الفندق ممتازه ، كذلك الافطار و لم اجد نقاط سلبيه في هذا الفندق My stay was for 3 nights, in terms of dealing very excellent, and the cleanliness of the hotel is excellent, as well as the breakfast, and I did not find negative points in this hotel

عند وصولي ام يساعدني احد في حمل الحقائب وانتظرت اكثر من ١٥ دقيقه ولم يساعدني احد واضطررت لحملها بنفسي للطابق الثالث غير ذلك في تمام الساعه ٣ منتصف الليل الموظف يطرق باب الغرفه مرتين او اكثر مما ازعجني وبعدها اتصل موظف الاستقبال بي وسألني اذا ما كنت قد قدمت بطلب كيكة مناسبات…هل يعقل ان اطلب كيكه بهذا الوقت وانا نائم او الموظف هل يعقل انه لايملك البيانات المطلوبه للشخص الذي طلب الكيكه؟؟ بعد ما ازعجني طرق الباب والاتصال قال انه اتصل بالخطأ ايضا عند تسجيل المغادره اتصلت بالاستقبال والموظفة ردت عليي وطلبت موظف لحمل الحقائب وما ان اتممت حديثي قالت تمام وسكرت الهاتف ولم تقل هل سيأتي الموظف ام ان عليي حملها بنفسي كما حملتها عند وصولي هذا الاشياء لم تحدث لي بتاتا من قبل في فندق في انحاء العالم اينما سافرت

جميل موقع متميز يحتاج الى الادارة الحسنة يحاول الموظفون الخدمة الحسنة ولكن بعض الموظفون يحتاجون الى فنون التعامل اللبق لا يوجد حامل للحقائب الإفطار متكرر واصنافه ليست مثالية يجب ان يكون الإفطار ذا جودة وقت الإفطار يجب ان يتم تمديده الى الساعة ١١:٣٠ على الاقل عمل مساحة صغيرة للإفطار لمن يحب ان يتأخر لا يوجد لديكم الافطار في الغرف تتأخر طلبات القهوة في الغرف ارجوا ان تتم دعوتي للإقامة لاحقاً

اخترنا فندق كراون بلازا مسقط وكانت الاقامه فيه لمدة يومين وكانت خدمة الغرف والنظافه ممتازه وساعدنا الاخ احمد الفارسي ف حجز الغرف وفي تلبية جميع احتاجاتناوكان في قمة الاحترام وخير من رحب بنا وخدمة الافطار والعشاء ممتازه وساعدنا الاخ احمد في عمل عيد ميلاد ابنتي في مطعم الفندق واشكر جميع طاقم مطعم موزيك وتحيه لكل العاملين في الفندق وبالاخص احمد الفارسي

We enjoyed our stay. The hotel is fresh and clean and the staff pleasant and very helpful. We had some minor hiccups in the room which were attended to politely and swiftly. It is possible to walk to shops and the beach but not convenient. Like most of Muscat, a car is really necessary to make the most of the visit

Brand new hotel and clean. I loved my stay here and will stay here again if I'm ever back in Muscat. There isn't much in the area, but it is up and coming and short commutes to the beach and Mosque. The staff was friendly and the breakfast was pretty good. High Recommend!

It was terrible experience I had on this property (citadine al ghubrah muscat) I was traveling almost 24hours for holiday vacation, I selected this hotel to stay since near by the aiport, unfortunately I chosen the wrong hotel, upon check- in the lady receptionist asking me a full payment for the stay, I have no enough cash omr. But I have $ dollars with me, the total cost of my stay is only omr. 22 I have 15 omr and the rest 7 omr. I will pay by dollars, I informed the lady receptionist that I will pay the rest with $ dollars, she said that the hotel will not accept $ dollars, I was explained to her that I just came from the aiport and I was so tired shall I pay the rest by evening I have to exchange my dollars outside, or my cousin will come by evening and pay the rest of the amount cost of only omr. 7 or else I will quarantine my id or passport to keep , I will exchange the dollars outside by evening , but she refused me to check in, now I realize the discrimination /criticism,I decided to walk out and check in to other hotel, thank God other hotel very considerate not even asking the deposit even id's qurrantee, will I hope other guest will not experience the same treatment that I had experience , you have to improve your hospitality and service, especially front office staffs, never ever to booked this hotel anymore,many hotel choices in Muscat. Thank you and have a good day!