Hotel berhampiran Jabal Al Rayyan Shopping Center, Seeb

While travelling towards Salalah we planned to stay in this property.Amazing family rooms accomodating 3 persons with a wide spread of Breakfast. An amazing view from terrace and 5 mins walk to the sea beach. This hotel offers you the best rooms in an affordable price . Abhishek working at reception provided me the the best service whenever I asked for.

كانت إقامتي لمدة ٣ ليالي ، من حيث التعامل جداً ممتازين ، ونظافة الفندق ممتازه ، كذلك الافطار و لم اجد نقاط سلبيه في هذا الفندق My stay was for 3 nights, in terms of dealing very excellent, and the cleanliness of the hotel is excellent, as well as the breakfast, and I did not find negative points in this hotel

من أجمل الفنادق اللتي قمت بزيارتها. يمتاز بإطلاله رائعة على خليج عمان. الفندق نظيف جداً. الغرف واسعة والخدمات مميزه. جميع الموظفين قمه في الاحترام واللباقة. الافطار جميل ورائع ومتنوع. يوجد في الفندق صالة ألعاب متنوعه من ضمنها صالة البولينج. يوجد مواقف مجانية.

We stayed here twice (Dec & Jan) , as we had a long layover on a recent trip to Thailand. Booking was easy via the direct website, however I did find it somewhat confusing on pricing & nigh on impossible to find a rate that offered free cancellation. As a criticism, it’s not very easy to find a way of contacting them to ask questions, this really could do to be improved. A big plus is that one does not need to leave the airport, however you do still have to go through the security checks, which can be a little time consuming depending upon time of arrival. The hotel itself was easy to find, well sign posted, you can take the lift, escalator or stairs to its situ on the 5th floor….. the airport itself, we found to be very impressive on the whole. Check in could improve….perhaps benefit from offering an online check in facility? The first time the guy was on a super go slow, considering it was quiet……which is not ideal when your guests are super tired! The second visit was handled much better, there was a large group checking in & it was rather chaotic…..but thankfully one of the receptionist has the foresight to leave the other receptionist to it and help us, which was very much appreciated. The rooms are a good size, with tea & coffee making facilities & 2 bottles of water are provided. Tip:- after my husband went to buy more water, as we were advised upon asking, that it’s best not to drink the water even after boiling…..he then noticed a water dispenser/ fountain which was located on 6th floor. Of course, this may change, but it saved us time and expense the second time round. Decent water pressure in the shower & plenty of very hot water. There was no hairdryer or iron in the room….not sure if you can request either as we did not require them. Both stays we had to request an extra towel and toiletries but these were brought immediately… therefore it appears all rooms are made up for solo travellers. Thankfully we found the soundproofing to be very good during our stays, not totally blacked out rooms but as I’m sensitive to both I slept fine using an eye mask & ear plugs. We found the bed comfortable too. Cleanliness was not perfect but I am a bit of clean freak!!! I would definitely stay here again, it was worth every penny to be able to continue rested and refreshed.

عند وصولي ام يساعدني احد في حمل الحقائب وانتظرت اكثر من ١٥ دقيقه ولم يساعدني احد واضطررت لحملها بنفسي للطابق الثالث غير ذلك في تمام الساعه ٣ منتصف الليل الموظف يطرق باب الغرفه مرتين او اكثر مما ازعجني وبعدها اتصل موظف الاستقبال بي وسألني اذا ما كنت قد قدمت بطلب كيكة مناسبات…هل يعقل ان اطلب كيكه بهذا الوقت وانا نائم او الموظف هل يعقل انه لايملك البيانات المطلوبه للشخص الذي طلب الكيكه؟؟ بعد ما ازعجني طرق الباب والاتصال قال انه اتصل بالخطأ ايضا عند تسجيل المغادره اتصلت بالاستقبال والموظفة ردت عليي وطلبت موظف لحمل الحقائب وما ان اتممت حديثي قالت تمام وسكرت الهاتف ولم تقل هل سيأتي الموظف ام ان عليي حملها بنفسي كما حملتها عند وصولي هذا الاشياء لم تحدث لي بتاتا من قبل في فندق في انحاء العالم اينما سافرت

جميل موقع متميز يحتاج الى الادارة الحسنة يحاول الموظفون الخدمة الحسنة ولكن بعض الموظفون يحتاجون الى فنون التعامل اللبق لا يوجد حامل للحقائب الإفطار متكرر واصنافه ليست مثالية يجب ان يكون الإفطار ذا جودة وقت الإفطار يجب ان يتم تمديده الى الساعة ١١:٣٠ على الاقل عمل مساحة صغيرة للإفطار لمن يحب ان يتأخر لا يوجد لديكم الافطار في الغرف تتأخر طلبات القهوة في الغرف ارجوا ان تتم دعوتي للإقامة لاحقاً

اخترنا فندق كراون بلازا مسقط وكانت الاقامه فيه لمدة يومين وكانت خدمة الغرف والنظافه ممتازه وساعدنا الاخ احمد الفارسي ف حجز الغرف وفي تلبية جميع احتاجاتناوكان في قمة الاحترام وخير من رحب بنا وخدمة الافطار والعشاء ممتازه وساعدنا الاخ احمد في عمل عيد ميلاد ابنتي في مطعم الفندق واشكر جميع طاقم مطعم موزيك وتحيه لكل العاملين في الفندق وبالاخص احمد الفارسي

Le personnel est super, à l’écoute, pleins de petites attentions tout au long de notre séjour qui font plaisir. Le chef est d’une gentillesse incroyable, ses plats sont très bon. Un grand merci a Nancy, au chef Hemraj et à la manager du restaurant. Nous avons passer un super séjour .

Brand new hotel and clean. I loved my stay here and will stay here again if I'm ever back in Muscat. There isn't much in the area, but it is up and coming and short commutes to the beach and Mosque. The staff was friendly and the breakfast was pretty good. High Recommend!

It was terrible experience I had on this property (citadine al ghubrah muscat) I was traveling almost 24hours for holiday vacation, I selected this hotel to stay since near by the aiport, unfortunately I chosen the wrong hotel, upon check- in the lady receptionist asking me a full payment for the stay, I have no enough cash omr. But I have $ dollars with me, the total cost of my stay is only omr. 22 I have 15 omr and the rest 7 omr. I will pay by dollars, I informed the lady receptionist that I will pay the rest with $ dollars, she said that the hotel will not accept $ dollars, I was explained to her that I just came from the aiport and I was so tired shall I pay the rest by evening I have to exchange my dollars outside, or my cousin will come by evening and pay the rest of the amount cost of only omr. 7 or else I will quarantine my id or passport to keep , I will exchange the dollars outside by evening , but she refused me to check in, now I realize the discrimination /criticism,I decided to walk out and check in to other hotel, thank God other hotel very considerate not even asking the deposit even id's qurrantee, will I hope other guest will not experience the same treatment that I had experience , you have to improve your hospitality and service, especially front office staffs, never ever to booked this hotel anymore,many hotel choices in Muscat. Thank you and have a good day!