Hotel berhampiran Iglesia de San Marcos, Segovia

I have stayed here before and enjoyed my previous stay at the hotel and this wasn’t any different. As I was alone and staying just one night whilst travelling from the ferry in Santander to Málaga, I just needed somewhere clean and comfortable with a decent breakfast and that is exactly what I got for €50 (£44). The bathroom was good although the toilet was very close to the washbasin and tucked in behind one side but the shower was good with very hot water. Breakfast was good with a variety of cereals, eggs, ham, bread, yoghurt and fruit etc and the lady serving coffee was lovely and friendly. I will certainly stay here again, the location right on the Plaza Mayor could not be bettered.

Stayed 1 night at this hotel but was disappointed thoroughly. It started with the bed... we had selected a king-size bed while booking and what we got was a double bed. Not really the best choice when you are traveling with your husband. On top of that there was another single bed in the room. So, we got a room with 3, yes THREE, beds !!! There was even a small bench inside the room. The property is old and the rooms are also very old. No bath robes our slippers were provided. The bathroom had a bathtub and a bidet. The room service menu had very limited options. The room had a nice view of the aqueduct and that was the best part about it. The location was great with plenty of bars and restaurants around. The check-in was smooth and the staff were helpful.

Very helpful staff I may have mis spell Diez. Night shift on 4.22. We plan to drive to Madrid but unsure if we can due to our rented car had not applied the entry permit. He had been super helpful, searching in website n found where v may park our car outskirt of Madrid n take a train to go. Clear instruction. Real helpful! Room size is big n clean. Great view n v had dinner in the restaurant.

We really enjoyed this hotel. Unloading the car and then parking was super easy. The staff was really friendly. It was very cold in Segovia when we visited so the hotel and the room was nice and toasty warm. I liked the interior of the hotel; lots of charm, pretty courtyard. Our room was very comfortable and clean. The bathroom was spacious enough and had ample space to place all the toiletries. The shower had great water pressure and the water got nice and hot. The location of the hotel was pretty good. It wasn't in the center of it all but the walk along the start of the acueduct was really nice and went quickly. I would say that the only downside for us was the breakfast buffet wasn't so great.

Todo perfecto, comida, personal. Para repetir. La Comunión fue perfecta con muy buena cantidad en comisa y calidad de la misma. Muy buen trato de todo el personal, desde el encargado hasta todos los camareros que estaban atentos para todo,

Fabulous swimming pool and pool area but it doesn't open until 12.00! I thought you would be able to sit in the lawn area until the pool opened but there is also no access until midday. Good-size room and bathroom. Just a bit suprised by the tiny TV! I certainly don't need a giant TV in a hotel room but this one was very small. Great team at the pool, in the bar and restaurant and on the front desk. Location is away from the bustle of the centre but just a short bus ride to get there (30 min walk). There are supermarkets and a couple of restaurants close by. The hotel has a bar and restaurant on site. Overall, a very nice hotel with a great pool.

This hotel is one of the best that I’ve been to. I’ve given 5 stars albeit the breakfast which for me as a vegan was not satisfying although the cost is very reasonable (15 euro at the time of this post). The service was amazing! So kind and helpful. We got a parking ticket and didn’t know how to pay for it and the woman at the counter spent more than ten minutes to find the way which reduced the ticked by half and we finalized the issue in half an hour instead of dragging it to the rental office. The room was huge, comfortable beds and we got a balcony connected to the pool. All in all a very comfortable hotel with calm atmosphere

Desde que llegamos a recepción recibimos, a lo largo de los 8 días de estancia en el hotel una atención exquisita por parte del personal, la misma atención en el servicio de desayuno y a lo largo del día conforme iban surgiendo pequeñas necesidades y solicitabamos su ayuda. Han sido unos días en los cuales nos acompañaba nuestra perra labradora, en los cuales se nos ofrecieron todo tipo de facilidades y comodidades, cama, chuches, cuencos, toallas para secarla debido a que nos llovío y lo más de agradecer es la habitación con acceso directo al jardín. Quedamos gratamente impresionados y volveremos. Ya hemos empezado a recomendarlo a nuestros conocidos. ¡¡Gracias equipo sois fenomenales!!

Nos alojamos el sábado pasado de manera imprevista porque nos cayó una nevada que nos obligó a hacer noche en La Granja. Nos alojamos en la suite júnior, la habitación fantástica y el baño ideal. El desayuno incluido en el precio nos pareció correcto, no mucha variedad pero lo que había bastante rico. De todo destacar la atención del recepcionista, David, un verdadero profesional, muy atento a todas nuestras necesidades. Gracias

After a poor experience I wrote to the General manager of the hotel.Never had a response, that's why I like to share my experience. The week over Christmas I stayed with some friends in la Granja, I got up early in the morning for my daily run. As in the past I used your restaurant in the sous sole, your breakfast room. I arrived at about 08:00am I was greeted by a young lady and I was ask if I stay in the hotel, I said to her that I am from outside and just like to have some coffee, there was some hesitation from her side and she did ask, I assume her peers an older lady with blond hair, she approached me with a smile and in a friendly manner and said of course I could have a coffee and she guided me to the table that was set for two people, she removed one of the table settings and ask me what type of coffee I would like to have. I ordered a caffe con leche. After a few minutes she arrived with the coffee with the hot milk with a nice foam on top, she poured the milk on top of my coffee it was hot and very nice. She came back with a small plate of a pastry that tasted delicious. I ordered another coffee that arrived promptly nice and hot. I did ask for the bill, paid and left. I came back the following day, this time I was greeted with a smile by the older lady and had the same very pleasant experience, she is a true asset to your establishment, as I do enjoy and appreciate good service and food. I came back the following day, the older charming lady was not on duty, I was attended to by a younger waitress. I was greeted and was ask if I stay in the hotel, I explained to her that I am from outside and just like to have a cup of coffee, she hesitated a bit, I explained to her I had coffee the last two days in this restaurant. She said OK, I was waiting till she would point out to a table where I can sit down, she did not ask me. I had to ask her if can I sit on this table, she said yes, I sat down, she pointed to a coffee machine in the dining room. I explained to her that I was here the last two days and my coffee was served, she responded if I like the coffee to be served, I responded yes please. She left. In the meantime, I had to remove the table setting to make space for my coffee as she did not do it. The coffee arrived with the milk separate, she did not poured the milk into the coffee, I did mention to her that yesterday with my coffee I was served a small pasty, whilst she went to get the pastry I tasted the coffee, the milk was not hot no foam and the coffee did no taste nice. The pastry arrived a small round thing that was rock hard! I did not complain as at that point I would not have achieved anything, as I think the young lady was a bit lost. I did ask for the bill paid and left. My two experience was like day and night and I did decide not to come back for early morning coffee, a disappointing experience! I Also I like to point out another incident. On the26th of December my friends invited me late afternoon for a drink, the