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Louis Kienne Hotel Pandanaran
4.5/5110 Ulasan

Louis Kienne Hotel Pandanaran

Semarang|0.26km dari Cathedral church of Mary the holy Rosary Queen
Insight room was different from the picture given on agoda, booking.com, traveloka even on their official website. Bed linen, pillow, towels got stain and the colour a bit yellowish. On their wall got a few of pencil sketched. And that make the room even look dirtier and dumped. The main thing was the bathroom. In the morning the water were so dirty, they said they were doing some repair to the water valve. And you guest what, they doing it in the morning where all the guests already wake up and need to use the toilet and we found out that the water was DIRTY with all the sands and the colour were brownish, then out of sudden the water heater also down. And the jackpot was, the water STOP running to all the rooms. THIS WAS PERFECT 😏 We already called 3 times and asked, and they only said wait for a while and keep on the water to flush away all the dirts. With out any other solutions. And that happens for almost 3 hours. They perfectly ruined our holiday with this Issue. We ask for extra towel, fyi, they only give 2 towels per room. We have 3 Children, so we asked for extra towel. We never got any problem on this even on budget hotel or at 4 or 5 Stars hotels before, You know what? After they give extra 2 towels, they asked for the existing 2 towels thats already in the room to be returned to them. We have explained to the house keeping that we have 3 kids, and of course 2 towels will not be enough (fyi, the towel is a bit thin, dont expect a furry thick towel like at other 4 or 5 starts hotel) What a silly service. Dont mention about the extra room key, they only gave us 1 room key, so we asked for 1 extra. You know what they said? We have not enough room key, so no more extra. It was a TOTAL DISAPPOINTMENT staying 1 night on 31st dec to 1st of Jan 2023 at LK Pandanaran Semarang. They charged almost 3times from their normal rate and this is what we got. We dont mind if you marked up your price almost 3times, specially during peak season, BUT PLEASE before doing that, improve your service, add more capable and professional labour to balance up with your price. Not mention about LK Simpang Lima Semarang. At their lobby, there was a water leakage, not sure why they havent done any repairing. Thats make us think that they all the SAME, at all LK Hotel Chains at semarang. But we would like to compliments the security outside the lobby area, he was very helpful, and genuinely helped us and give solutions when there were no more parking lot.

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Lihat Ulasan Tetamu untuk Hotel di Semarang

Mencari hotel berdekatan Cathedral church of Mary the holy Rosary Queen? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Rooms Inc Semarang
4.6/583 Ulasan
The standard room is very small, barely place to walk to the other side of the bed. But we keep coming bed because we feel comfortable every time we stay here with reasonable price. They also have 24 hours gym, and have billiard table, free tea and coffee at the lobby, located in DP Mall, so its very easy to buy things or grab a food. Use mobile apps to unlock the door to the room, so it's easier, no need to find access card whenever want to go to the room
Awann Sewu Boutique Hotel and Suite Semarang
4.6/541 Ulasan
Nice hotel. Hotel kesayangan saat di semarang. Good for business, good for family. Smua fasilitas bagus, lengkap, berfungsi dg baik..sarapan simpel tp enak. Kolam renang kecil, playground krg ramah anak krn panas/kehujanan dan dekat dg trafo listrik besar shg terjadi induksi yg cukup bikin kaget.
Front One Boutique Tugu Muda Semarang
4.1/513 Ulasan
The facilities are good enough, they dont provide electric pot in the room but there is a water dispenser with tea and sugar outside. However the cups are not always there. The room is quite small, hard to find a space for praying. What needs to be concerned most is the sanitary and hygiene. The towel and mat has already darkened to grey instead of white. The linen is also full of spot. The floor and furniture are so dusty. The management should manage their housekeeping procedures and workers. Although the price is cheap but still its not worthy.
Hotel Horison Inn Alaska Semarang
4.3/571 Ulasan
Luxury room for low rate, friendly staff, so fast process check in and handling request, nearby simpang lima semarang and RS Kariadi.. Recommended for staycation and business trip in semarang jawa tengah
Amaris Hotel Pemuda Semarang
4.2/572 Ulasan
The hotel is nice, its in the center and super close to go anywhere in the city. The room is breakfast included, however they have no restaurant or room service available. The shower head is moldy and dirty, needs a cleaning. The water spreads everywhere, super uncomfortable showering. Staffs are friendly, the breakfast is fine
Louis Kienne Hotel Pandanaran
4.5/5110 Ulasan
Insight room was different from the picture given on agoda, booking.com, traveloka even on their official website. Bed linen, pillow, towels got stain and the colour a bit yellowish. On their wall got a few of pencil sketched. And that make the room even look dirtier and dumped. The main thing was the bathroom. In the morning the water were so dirty, they said they were doing some repair to the water valve. And you guest what, they doing it in the morning where all the guests already wake up and need to use the toilet and we found out that the water was DIRTY with all the sands and the colour were brownish, then out of sudden the water heater also down. And the jackpot was, the water STOP running to all the rooms. THIS WAS PERFECT 😏 We already called 3 times and asked, and they only said wait for a while and keep on the water to flush away all the dirts. With out any other solutions. And that happens for almost 3 hours. They perfectly ruined our holiday with this Issue. We ask for extra towel, fyi, they only give 2 towels per room. We have 3 Children, so we asked for extra towel. We never got any problem on this even on budget hotel or at 4 or 5 Stars hotels before, You know what? After they give extra 2 towels, they asked for the existing 2 towels thats already in the room to be returned to them. We have explained to the house keeping that we have 3 kids, and of course 2 towels will not be enough (fyi, the towel is a bit thin, dont expect a furry thick towel like at other 4 or 5 starts hotel) What a silly service. Dont mention about the extra room key, they only gave us 1 room key, so we asked for 1 extra. You know what they said? We have not enough room key, so no more extra. It was a TOTAL DISAPPOINTMENT staying 1 night on 31st dec to 1st of Jan 2023 at LK Pandanaran Semarang. They charged almost 3times from their normal rate and this is what we got. We dont mind if you marked up your price almost 3times, specially during peak season, BUT PLEASE before doing that, improve your service, add more capable and professional labour to balance up with your price. Not mention about LK Simpang Lima Semarang. At their lobby, there was a water leakage, not sure why they havent done any repairing. Thats make us think that they all the SAME, at all LK Hotel Chains at semarang. But we would like to compliments the security outside the lobby area, he was very helpful, and genuinely helped us and give solutions when there were no more parking lot.

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