Hotel berhampiran Mahkota Acc, Semarang

Cukup baiklah klo hanya sekedar melepaskan lelah dan istirahat

The hotel location is near Simpang Lima. The room is quite spacious for the 2 star hotel. The bed is not comfortable to sleep. It's quite soft.

The standard room is very small, barely place to walk to the other side of the bed. But we keep coming bed because we feel comfortable every time we stay here with reasonable price. They also have 24 hours gym, and have billiard table, free tea and coffee at the lobby, located in DP Mall, so its very easy to buy things or grab a food. Use mobile apps to unlock the door to the room, so it's easier, no need to find access card whenever want to go to the room

Insight room was different from the picture given on agoda, booking.com, traveloka even on their official website. Bed linen, pillow, towels got stain and the colour a bit yellowish. On their wall got a few of pencil sketched. And that make the room even look dirtier and dumped. The main thing was the bathroom. In the morning the water were so dirty, they said they were doing some repair to the water valve. And you guest what, they doing it in the morning where all the guests already wake up and need to use the toilet and we found out that the water was DIRTY with all the sands and the colour were brownish, then out of sudden the water heater also down. And the jackpot was, the water STOP running to all the rooms. THIS WAS PERFECT 😏 We already called 3 times and asked, and they only said wait for a while and keep on the water to flush away all the dirts. With out any other solutions. And that happens for almost 3 hours. They perfectly ruined our holiday with this Issue. We ask for extra towel, fyi, they only give 2 towels per room. We have 3 Children, so we asked for extra towel. We never got any problem on this even on budget hotel or at 4 or 5 Stars hotels before, You know what? After they give extra 2 towels, they asked for the existing 2 towels thats already in the room to be returned to them. We have explained to the house keeping that we have 3 kids, and of course 2 towels will not be enough (fyi, the towel is a bit thin, dont expect a furry thick towel like at other 4 or 5 starts hotel) What a silly service. Dont mention about the extra room key, they only gave us 1 room key, so we asked for 1 extra. You know what they said? We have not enough room key, so no more extra. It was a TOTAL DISAPPOINTMENT staying 1 night on 31st dec to 1st of Jan 2023 at LK Pandanaran Semarang. They charged almost 3times from their normal rate and this is what we got. We dont mind if you marked up your price almost 3times, specially during peak season, BUT PLEASE before doing that, improve your service, add more capable and professional labour to balance up with your price. Not mention about LK Simpang Lima Semarang. At their lobby, there was a water leakage, not sure why they havent done any repairing. Thats make us think that they all the SAME, at all LK Hotel Chains at semarang. But we would like to compliments the security outside the lobby area, he was very helpful, and genuinely helped us and give solutions when there were no more parking lot.

Experience the epitome of luxury at our 5-star hotel nestled in the heart of the iconic Simpang Lima area. Enjoy seamless access to a vibrant mall, indulge in exquisite culinary delights, and relish unparalleled services—all at the best price guaranteed.

Biliknya bersih, tetapi kecil, dan tidak sepadan dengan foto yang kelihatan besar. Bilik mandi juga sangat kecil dan agak kotor. Di teres, saya menjumpai asbak dengan abu yang tersebar di atas meja. Air panas elektrik mesti ditambah, tetapi kemudahan hotel tidak termasuk. Penebat bunyi hotel tidak bagus. Lokasi hotel juga jauh. Rangkaian tanpa wayar yang baik.

I recommended This hotel all services facilities is cleaned and tidy so Excellent

hotel strategis nyaman lokasi di tengah kota, lamar cukup bersih sayangnya suara brisik dari luar masuk ke kamar jadi mengganggu saat istirahat. dapat kamar dengan shower bocor

Probably this hotel had better times, but the pandemi hit hard. Room okay. Bathroom dirty. Very dirty! I didn't make picture, but it was gross. Hot water. AC was okay. Restaurant closed. Parking is inside and you need some skills. Quite challenging. The infinity pool at the 30'th floor is nice. U can see all the city.

Book Aruss Hotel just for 1 night, only for transit so my hubby can rest and have a shorter drive back home (to Jakarta). Surprisingly, we really love our stay, the staffs are amazingly nice & helpful. The check in process was fast & smooth, they offered us welcome drinks on the rooftop on 11th floor, it was really nice. For 4 star hotel the room is nice and clean, have nothing to complain about. They also offered large varieties of breakfast, includes with the kids corner area which serves kids friendly meals. Really enjoy our stay in Aruss Hotel & will definitely come back again.