Hotel berhampiran Yos Sudarso Square, Semarang

Insight room was different from the picture given on agoda, booking.com, traveloka even on their official website. Bed linen, pillow, towels got stain and the colour a bit yellowish. On their wall got a few of pencil sketched. And that make the room even look dirtier and dumped. The main thing was the bathroom. In the morning the water were so dirty, they said they were doing some repair to the water valve. And you guest what, they doing it in the morning where all the guests already wake up and need to use the toilet and we found out that the water was DIRTY with all the sands and the colour were brownish, then out of sudden the water heater also down. And the jackpot was, the water STOP running to all the rooms. THIS WAS PERFECT 😏 We already called 3 times and asked, and they only said wait for a while and keep on the water to flush away all the dirts. With out any other solutions. And that happens for almost 3 hours. They perfectly ruined our holiday with this Issue. We ask for extra towel, fyi, they only give 2 towels per room. We have 3 Children, so we asked for extra towel. We never got any problem on this even on budget hotel or at 4 or 5 Stars hotels before, You know what? After they give extra 2 towels, they asked for the existing 2 towels thats already in the room to be returned to them. We have explained to the house keeping that we have 3 kids, and of course 2 towels will not be enough (fyi, the towel is a bit thin, dont expect a furry thick towel like at other 4 or 5 starts hotel) What a silly service. Dont mention about the extra room key, they only gave us 1 room key, so we asked for 1 extra. You know what they said? We have not enough room key, so no more extra. It was a TOTAL DISAPPOINTMENT staying 1 night on 31st dec to 1st of Jan 2023 at LK Pandanaran Semarang. They charged almost 3times from their normal rate and this is what we got. We dont mind if you marked up your price almost 3times, specially during peak season, BUT PLEASE before doing that, improve your service, add more capable and professional labour to balance up with your price. Not mention about LK Simpang Lima Semarang. At their lobby, there was a water leakage, not sure why they havent done any repairing. Thats make us think that they all the SAME, at all LK Hotel Chains at semarang. But we would like to compliments the security outside the lobby area, he was very helpful, and genuinely helped us and give solutions when there were no more parking lot.

Overall is okay... but cleanliness is just a bit lack.. the good thing about this hotel is the room is spacious.. the swimming pool is belonged to the neighboring hotel MG Suites so customers from MG setos can not use the swimming pool freely, we have to pay 50k rupiah per person to be able to use the pool... the other downside is the Parking area, from the parking area to first lobby there is no elevator so if you bring a lot of luggage you have to carry it heavily by stair from parking area to first lobby before you can take the elevator.. so it is kinda a hassle.. but you can drop your belonging in front of the first lobby if you dont want to carry it all yourself there is the staff offering trolly, at night the parking area is locked it is safe but become a problem when you want to go out at night or come back at night

lokasinya strategis, dekat mall dan hanya jalan kaki ke area kota lama yang banyak resto dan bangunan berejarah. Lobby hotelnya ok, breakfastnya lumayan tapi ngga terlalu banyak pilihan standnya. Makanan buffetnya biasa aja. Kamarnya besar, furniturenya biasa aja, sinyal tvnya ngga bagus. Pegawainya ramah dan cukup membantu. Untuk trip yang bukan mau bersantai di kamar atau menikmati fasilitas hotel (pool nya lagi perbaikan pas kita kesana), hotel ini cocok krn lokasinya ok banget.

Stay for 1 night here. The staffs are very helpful. I asked for an early check in because my son had a fever and they're give me the room quickly. The location near to Pecinan night market and also near the legend Soto Bokoran, just few steps from the hotel. I really enjoyed my stay here.

Experience the epitome of luxury at our 5-star hotel nestled in the heart of the iconic Simpang Lima area. Enjoy seamless access to a vibrant mall, indulge in exquisite culinary delights, and relish unparalleled services—all at the best price guaranteed.

Good value for money. I booked 3 rooms. One of the non-smoking room smells like smoke, but the hotel switched it with another room, so problem was resolved pretty quickly. The hotel has sufficient selection of the ala carte food menu, it was freshly made therefor it tooks sometime. Great service 10/10 everyone was very friendly and helpful. Hotel has a small swimming pool, located outdoor with shades, next to the restaurant. Perfecr for family with small kids

Nyaman sekali. Kayak rumah ke 2 tapi sayang check innya saklek jadi gak bs early ci jam 12 atau jam 1 siang. Kamar nyaman. Ac dingin. Makanannya enak dan murah dgn harga 28rb all item. Enak pokoknya.

it's perfect, even better than a regular five star hotel, service is great, lobby is fabulous, breakfast is outrageous abundant, room is nice, the view is pool view which I.deeply regret not choosing the first floor room which can own a entrance to the poor.

Probably this hotel had better times, but the pandemi hit hard. Room okay. Bathroom dirty. Very dirty! I didn't make picture, but it was gross. Hot water. AC was okay. Restaurant closed. Parking is inside and you need some skills. Quite challenging. The infinity pool at the 30'th floor is nice. U can see all the city.

Book Aruss Hotel just for 1 night, only for transit so my hubby can rest and have a shorter drive back home (to Jakarta). Surprisingly, we really love our stay, the staffs are amazingly nice & helpful. The check in process was fast & smooth, they offered us welcome drinks on the rooftop on 11th floor, it was really nice. For 4 star hotel the room is nice and clean, have nothing to complain about. They also offered large varieties of breakfast, includes with the kids corner area which serves kids friendly meals. Really enjoy our stay in Aruss Hotel & will definitely come back again.