The Westin Sendai Hotel

Ulasan The Westin Sendai Hotel

The Westin Sendai Hotel

1 Chome-9-1 Ichibancho, Aoba Ward, Sendai City, Miyagi Prefecture, 980-0811, JapanLihat Butiran Hotel
The Westin Sendai Hotel
The Westin Sendai HotelThe Westin Sendai HotelThe Westin Sendai Hotel
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

9.3/10
Great
303 ulasan
Ulasan yang disahkan
Location9.3
Amenities9.1
Service9.3
Cleanliness9.6
Tapis mengikut:
Susun mengikut:
All reviews(303)
Positive reviews(299)
Reviews with photos/video(115)
Large rooms(37)
Delicious breakfast(20)
Loved the night views(19)
Would stay again(7)
Friendly front desk staff(6)
Awesome gym(5)
Located downtown(5)
Perfect for business trips(4)
Negative reviews(4)
Guest User
Moderate King Room
Daftar masuk pada Jun 2025
Business traveler
2 ulasan
10/10
Outstanding
Disiarkan pada 16 Ogo 2025
I had a wonderful stay at Westin Sendai! The staff were warm and  welcoming. Check-in was smooth and efficient. The room was very comfortable, with modern amenities and a cozy bed and the housekeeping did an excellent job every day, keeping everything fresh and tidy The location is also good - walking distance from the train station.With the room at 31st level, the view is spectacular.
Guest User
Superior Two Double Room
Daftar masuk pada Sep 2025
Family
4 ulasan
9.0/10
Great
Disiarkan pada 9 Okt 2025
This was my third stay at The Westin Sendai, and I continue to love both the hardware and the service. The rooms are beautifully designed, and the two restaurants are truly excellent — always one of the highlights of my trip. However, during this visit, the lady at the lobby reception was not as helpful as expected. While she remained polite, her attitude felt a bit less sincere compared to my past experiences. That was the only small disappointment in an otherwise wonderful stay.
Guest User
Moderate King Room Non Smoking
Daftar masuk pada Ogo 2025
Couple
41 ulasan
10/10
Outstanding
Disiarkan pada 13 Sep 2025
A great hotel with a fabulous view. Ate in the bar area so that we could enjoy the scenery and staff were fantastic; attentive and polite. Room was comfortable and spacious and the details provided were excellent. Would very much recommend.
Guest User
Moderate King Room
Daftar masuk pada Apr 2025
Business traveler
35 ulasan
10/10
Outstanding
Disiarkan pada 28 Mei 2025
Good, delicious. Hair dryer needs to be changed, it s too old and my hair got tangled
Guest User
Superior Twin Room
Daftar masuk pada Dis 2024
Family
4 ulasan
10/10
Outstanding
Disiarkan pada 4 Feb 2025
I love Westin Sendai so much. It has very huge room, complete amenities, beautiful scenery, gym room has the best view. I will certainly come back.
Guest User
Moderate King Room
Daftar masuk pada Nov 2024
Family
58 ulasan
8.5/10
Very Good
Disiarkan pada 16 Jan 2025
Very nice hotel with speedy check-in and out. Hotel location is good with seven eleven nearby. Bed is comfortable and the room is spacious with spectacular views. The only comments the receptionists were so careless who directly turned down our request for purchase of some packing boxes without checking with the Concierge, the latter did sell packing boxes to the guests staying at the Hotel.
AK HS Kwok
Moderate King Room
Daftar masuk pada Feb 2024
Couple
2 ulasan
10/10
Outstanding
Disiarkan pada 18 Mac 2024
Very nice and comfort hotel in Sendai!!! Very nice city view from my room and tasty breakfast!!! Local also convenient. Parking spaces below the building and charged JPY1,500 per day!Recommended
6/13
Jawapan daripada Pihak Penginapan: Thank you very much for staying at The Westin Sendai. Thank you again for taking time out of your busy schedule to give us your feedback.Our entire staff will continue to strive to make your stay with us an experience that exceeds your expectations.
Guest User
Moderate King Room
Daftar masuk pada Mei 2024
Couple
16 ulasan
9.5/10
Amazing
Disiarkan pada 1 Jul 2024
Decent sized room, good service and location.
Jawapan daripada Pihak Penginapan: Thank you very much for staying at The Westin Sendai. Thank you again for taking time out of your busy schedule to give us your feedback.All of us at The Westin Sendai will continue to make every effort to provide you with a pleasant and comfortable stay with a smile and a sincere hospitality.
Jason Tan B
Moderate King Room
Daftar masuk pada Feb 2024
Couple
16 ulasan
9.5/10
Amazing
Disiarkan pada 3 Apr 2024
large room with good services. beautiful view and comfortable stay. A nice cycling path around the city and near major shopping building. Many recommended eateries around this hotel.
Jawapan daripada Pihak Penginapan: Thank you very much for staying at The Westin Sendai. We would also like to thank you again for taking time out of your busy schedule to send us your feedback.The entire staff will continue to strive to live up to the high praise of our customers.
ISsey MiYake
Moderate King Room
Daftar masuk pada Dis 2023
Couple
24 ulasan
10/10
Outstanding
Disiarkan pada 31 Jan 2024
I love this hotel so much. Room is super spacious and love the scent of this hotel once you step into this hotel. Walking distance to many places such as Sendai Morning Market , donki donki, Japanese local restaurants and Sendai Station ( a bit far ) If you didn’t book breakfast here is fine too, there are some restaurant nearby early in the morning for English Breakfast or to go. We drove our car here , however you need to pay JPY 1500 per day to park your car. Reception is at 26th floor so once you park your car you need to take lift to lobby and from lobby take another lift to reception check in.
Jawapan daripada Pihak Penginapan: Thank you very much for staying at The Westin Sendai. Thank you again for taking time out of your busy schedule to give us your feedback.We are very happy to hear that you liked the scent of our white tea. The hotel is located near many shopping and restaurants, and is recommended for sightseeing. We will continue to strive to make your stay at the Westin Sendai a refreshing and better time for you.
Guest User
Superior Twin Room
Daftar masuk pada Nov 2024
Traveling with friends
6 ulasan
10/10
Outstanding
Disiarkan pada 1 Jan 2025
Very good. Staff very friendly and helpful. Good location.
Guest User
Moderate King Room
Daftar masuk pada Jun 2025
Business traveler
5 ulasan
10/10
Outstanding
Disiarkan pada 5 Ogo 2025
Rooms with great views.
Godwin Mak
Moderate King Room
Daftar masuk pada Ogo 2025
Couple
20 ulasan
10/10
Outstanding
Disiarkan pada 13 Okt 2025
Everything is top!
Guest User
Moderate King Room
Daftar masuk pada Nov 2023
Couple
4 ulasan
10/10
Outstanding
Disiarkan pada 27 Jan 2024
We were deciding between The Westin Sendai Hotel and another hotel located right at the train station for the same price of SGD155 per night in Dec 2023 and I’m glad we went with The Westin Sendai. Firstly, their service is impeccable and truly living up to a luxury hotel’s standard. Secondly, their hotel’s view is impressive considering that it is the tallest building in Sendai. We walked to the Sendai's Pageant of Starlight and it was a very comfortable and cooling 15 min walk. 100% would recommend The Westin Sendai when you come to Sendai.
Jawapan daripada Pihak Penginapan: Thank you very much for staying at The Westin Sendai. Thank you again for taking time out of your busy schedule to give us your feedback.Encouraged by the warm words of our guests, the entire staff will continue to make further efforts. We look forward to welcoming you to our hotel again.
Guest User
Moderate King Room
Daftar masuk pada Apr 2024
Couple
55 ulasan
9.5/10
Amazing
Disiarkan pada 8 Mei 2024
Very nice and friendly hotel. Feels very comfortable and nice, beds are very good. Big bathroom. Just the restaurant (Japanese on top floor) was not worth the money. We wouldn’t go to the restaurant again. But use the hotel again.
Jawapan daripada Pihak Penginapan: Thank you very much for staying at The Westin Sendai. Thank you again for taking time out of your busy schedule to give us your feedback.We are very happy to hear that you had a relaxing stay in our room.We will share your comments on the restaurant service with the department in charge and make every effort to improve the quality.We will continue to make every effort to ensure that your stay with us exceeds your expectations.