Hotel Sentul, Indonesia dengan Spa

My first time to stay in Sentul area. I arrived at 2 PM and lobby area was very crowded. I realized that we are checked in on holiday season. But check in time is quite fast. FO team are very friendly and polite. Good FO team. Unfortunately, I've got a room with too many problem on it. Water heater not functioned, furniture is not maintained, and there is insect on my bed. I called FO team, and he is very good at handling complain and we are moving to the other room. And please tell to Housekeeping team to improve their service. Because I need a bathmat and I should wait for an hour. Facilities are good. Food was tasty. Hope my review can improve your service

Untuk harga dan kamar yg di dpt sepertinya sesuai, kerasa sekali hotel lamanya. Dan kamar agak sempit. Tapi hospitality karyawannya sangat baik. Ramah2 dan sigap membantu semua.