Hotel berhampiran Mansa Mandir, Ridaitola, Seraikela Kharsawan

We stayed there for two nights. We are really impressed by the level of service & support by the hotel staff. They tried to fulfill all our requirements patiently. Room was very clean and well maintained. We took food ffrom their restaurant. Food was really good.

It's all about our recent experience at Hotel K.C.Manor, Jamshedpur, Jharkhand, India which presumably is managed by Treebo (since the toiletries and some room supplies had the Treebo logo printed on them). In one word, the experience was miserable! And, that was only because of the Front Desk (precisely, because of Ms. Nirmala)! The Front Desk, supposedly the face-of-the-hotel which turned out to be the 'only worst place' amongst so many other touch points apparently ruined our entire experience at the property! But, I would also like to mention that, apart from the Front Desk, rest all the departments viz. F&B Service, Housekeeping, Maintenance, Security were extremely courteous and professional! So, no complaint against these departments (& their personnel)! I would rather praise them wholeheartedly and, if at all I revisited the place, that would be only because of these departments (and their people). But, moment I recall my interaction with the Front Desk, it spoils the entire image of the place! Especially, with the lady at the Reception named Ms. Nirmala who I already have spoken about! I always stay at a hotel and avail its services with the impression that ”ladies and gentlemen serving ladies and gentlemen”! But she ruined my belief, completely! She was extremely impolite and hostile to be at the Front Desk! In fact, she must not be in any department of this (or any) hotel as she is a perfect example of a 'complete mismatch' for the hospitality industry! So, my advice for the management/owner of the property named Hotel K.C.Manor, Jamshedpur is, kindly don't put people like Ms. Nirmala at any of the areas where they deal with your guests since that will surely tarnish your hotel's image in no time! Such people have only their ego and attitude in place and they would do anything to protect that, even if it is at the cost of the hotel's image! Now, whosoever is reading this must not get the impression that I am literally advocating phrases like 'Guest is God' or 'Customer is always right'! It has everything to do with 'empathy', especially when in-house guests are experiencing something as terrible as continued grueling sound of drilling and hammering on the adjacent walls (since we took two rooms) starting as early as 8 in the morning streching till almost 5 in the evening during our entire 4 days stay and, simply reciprocate with a hope that hotel staff will deal it with utmost care as, soundproof rooms are the basic need of any person staying in a decent hotel! And, that's what we were deprived of, literally! 'She' just asked us to be satisfied with her insincere apology and expect nothing more! Despite having booked the rooms well in advance and having interacted with another Front Desk personnel named Mr. Vishal on many occasions during that period, such an issue which, apparently was there persistently over many days before we checked in, was hid from us! So, we anyway felt cheated on that matter! Neither they had the provision

Well located in upscale 'contractors area' slightly ahead of main bistupur area. Old style building with clean rooms, but doesn't have lift which may be an issue since rooms are located on the 2nd and third floors. Food quality is good and room service is available, though there's a restaurant next to the hotel on the ground floor which says 'family restaurant ' but is best avoided if travel-ling with family, as it's a bar which allows smoking. Staff is generally polite and helpful, so long one doesnt expect very professional behaviour. The intercom wasn't working and i was shared with a mobile number instead. Overall an okay experience if one is traveling single.

Environment is comfort zone in the hotel.....well behaviour of the staff members ( Vinayak and Team).....rooms & food also good.....overall excellence.....we are happy with it... reception area also maintained very clean....reception staff also well behaved.

What a pleasant surprise to find such a gem of a hotel ! 5-star service from the hotel owner to the Mgr Prasanta, Mr. Zakil and the Housekeeping staff. Professional and gracious hospitality team. Comfortable room, hot water available 24/ 7, water pressure's good, wifi's reasonably fast, food's good. Just replace the tap washers; and it'd be a perfect stay. Thank you for a lovely visit ! :)

Nice hotel in jamshedpur near to sakchi market easy to reach hotel. I stayed in hotel. The room was good neat and clean .satffs behaviour was good. Room service was also good and very quick. Breakfast was also good basically alu Paratha and Puri bhaji was very tasty . Overall the hotel is excellent i like the hotel and again visit to my next trip ..

It was a good experience, nice food and good location. Staff behavior was very impressive and hygiene was up to mark. Mr Mrinal was there with very good and positive attitude and from other departments Mr Vikas from service, Mr Rashid & Niti from sales was very hospitable and friendly. Food was awesome and the restaurant Lazzat is very nice with ambiance and taste. Gourab Dutta 6291471898