Hotel berhampiran Parks & Grounds Maintenance, Sevier County

매우 친절한 직원들. 1층에 편하게 이용가능한 식당이 있었고 주변 산책로에서 곰을 볼수 있었습니다. 깊은 수영장, 온수풀에 만족하였지만, 사진에 비해 오래된 로지였습니다. 참고로 인사이드+베란다 없는 방은 1층 주차장 뷰 입니다.

酒店性價比不錯！離Davidson College比較近，開車5-10分鐘。客房打掃需要先和前台講一下，酒店旁邊有一家雜貨店，附近還有一家越南米粉店。

The property was off the main road and every room has a river view balcony so all you hear is water running and ducks. No traffic noise. Breakfast was good and the property is very clean. Our room was spacious and well stocked with toiletries. This property is at the very south end of Pigeon Forge so it close when coming back from Gatlinburg. No traffic jams.

I checked into our rooms on Friday, October 11 checked out October 13 or stay was horrible. We arrived and checked in but did not go to our rooms we had a conference went to the conference came back about 10:15 PM. We had four rooms three rooms opened up the fourth room would not open had a security lock on we knocked, we yelled our key open the door, but the security lock was on. It tried to call downstairs with no answer. Had to go downstairs to talk to the front desk lady, and when we got to the lobby, there was approximately 30 men speaking Spanish could not speak English surrounded in the lobby , so waited in line when it was our turn to get up to desk lady, as those men rudely interrupted, stepped in front of you they were typing on their phone, translating it to English, shoving their phone in the ladies face when she was able to get away from the desk her manager on the phone telling him the situation was trying to tell her how to go upstairs and handle our situation to bring a copper wire to open the door. She came up. She worked a little while did not work. She said she was going to get another tool. We told her we was gonna continue to work on it. We worked in March and work finally got the door open and when we opened the door, there was a lady and two children in the room and she was screaming at us after we worked on the door for 45 minutes to get it open had knocked and yelled with no response from her previously and was told that they were booked and had no room but then soon as that became an issue of someone in that room, they had a room for us. The girl came back with the key, unlock the door went to make sure the room was good , we finally got into our room and went back downstairs to get some bottled water for our room. Those gentlemen were still in the lobby area and I was really concerned. The young lady working at the front desk did not come back to the facility the young lady was the only one at the facility and I feared for her and was very uncomfortable with us staying in that building with all those people around. I feel your manager failed his worker big time failed everyone who was staying at the hotel should have came into that hotel young lady should not have been there alone at any time especially what was going on and it was very suspicious that there was somebody in that room that they had give us keys for the keys, unlock that room and the lady was very suspicious. Don’t know what was going on, but something wasn’t right , when complementary all of those men were upstairs very rude stepping in front of you saving seats nowhere to sit because they had all of the seats at the breakfast area speaking their language so no one could understand them. I feel it’s a beautiful facility, but your management stinks. I spoke with an assistant manager on Saturday morning about the situation over the phone , she was very nice, but once things were done, couldn’t be fixed so it just made her stay very uncomfortable. I woul

服務好，熱情，免費升級

We were pleasantly surprised as to the location of your hotel. The view was breathtaking! Our room was very comfortable. The recliner was in a declining condition but it served a purpose as my husband has to sleep in a recliner. The pool was very inviting and the fireworks on our last night there were so exciting.

We love staying at this hotel ! It has the friendliest staff and so clean and well kept .they have an indoor ,hot tub and pool and outside pool with fireplace..It's so close to stores ,restaurants that you can just walk most places ..We met the friendliest families staying and this trip was amazing..Will stay again every time

Wonderful hotel and very clean and the breakfast was very good

房間整潔，早餐好。