Sercotel Dona Carmela, Ascend Hotel Collection

Hotel is 6 km van Sevilla maar makkelijk berijdbaar met bus 37 ongeveer 35á40 min. Ontbijt is uitgebreid, aangenaam zwembad en een bar waar wel wat volk komt. Was tevreden met onze keuze.

The admission process was smooth and efficient. Daily, the front desk staff greeted us with a warm smile and quick to offer assistance if needed. The property is quaint with some modern touches; the beds perfectly comfortable and linens crisp. Super clean too. Antonio is a gem.

This was a bit further from the centre of Seville than I'd realised - my mistake. There are two regular bus services into town, but it does take a while (30-40 minutes depending on traffic). Cross over the big roundabout towards town and the same bus stop serves both the 3 and the 37. Staff very helpful. Bar/cafe decent. Breakfast plentiful and good.

We stayed here for 6 days and it was a great stay. The staff are very welcoming and we were greeted by lots of friendly faces when we arrived. Antonio was on the front desk and was so helpful and friendly. There was another man and lady also on the desk in the week who were also very friendly. The hotel is spotlessly clean and very well looked after.I travel alot but this was the best hotel hairdryer I have ever used!!!! The breakfast was great! Lots of choice and they even had a tea station.I didn't eat any cake but the chocolate cake looked divine. It was a very pleasant and relaxing breakfast room. The pool was lovely and lots of sunbeds and huge parasols if you wanted shade from the sun. We ate in the cafeteria attached to the hotel and the food was lovely and very reasonably priced along with the beer. I would like to mention Carlos and another gentleman with a beard who worked in the cafeteria who were very attentive and we don't speak Spanish and they tried really hard to understand us and did respond in English.There was another young lady that was often in the breakfast room who was very helpful. The hotel is a short bus ride away from the city The bus stop is a 5 min walk away and only €1.30 per person to get to the city.The bus is air conditioned and very comfortable. We got a taxi to the hotel from the airport which was €25 and €35 back but the hotel organised the return You can use Uber too. We will 100% stay here again when we visit Seville. Thank you to you all for looking after us so well.

Not what we expected from Sercotel. Outside of Sevilla in a residential area. Room was neat and clean, very small with a tiny bathroom. View of the neighboring buildings. There is a pool and underground parking at additional expense. Staff were helpful and there is a cafeteria on sight. Bar tender served us salads even though they were officially closed. Just not the best area and the hotel needs some updating.

We stayed three nights in this hotel and were happy with what we had. Our room, 108, was a small suit with a huge bathroom and it was very quiet. The room was very clean and the bed comfortable. All the staff were friendly and helpful. I speak Spanish so didn't have a problem. Car parking is €10 a day. We caught the 37 bus, just around the block, into the city which was regular and convenient and €1.40 pp The bus stop is at Puerta Jerez so it's very central. The only negative was breakfast. Sunday, our first day, breakfast was served upstairs and the buffet was very good. However, the next two days it was served in the cafeteria. No menu to explain what was on offer which was difficult as we had no idea what to ask for. One morning we had a toasted sandwich and the next just toast and jam a poor substitute for the buffet breakfast we had on Sunday. I guess buffet breakfast is only at weekends?

Parking at the facility TOO SMALL.

Just returned from a 2 night stay. Lovely hotel, great food and staff. Excellent value. Would love to return, but it is a little out of the way. The rooms were clean and comfortable. The on site cafeteria was lovely, well priced food. Seville is a great place to visit and will be certainly visiting again.

Spent 3 nights here in late March for a trip to Seville. Seville is a really lovely place to visit, great historic sites and lovely scenery. I chose this hotel due to the price and the reviews were very positive online. There was also a shuttle into town, which I found appealing. When we arrived we found out that the shuttle bus was not in use and so buses were our only option. Thankfully the bus 37 was our way straight into the centre and was very regular and only €1.40 each way. If this had not been the case, I wouldn't recommend the hotel as its too far to walk and who wants to spend money on a taxi everyday. At the hotel and in Seville in general, I was so surprised to find that English language is not widely spoken or understood. I found myself struggling to ask for basic things. I e never had this issue elsewhere in Spain or the canary Islands, so I recommend you learn some basics before arriving. The room was sufficient and had a window facing the pool area. It was closed but way too cold anyways to use. The smart TV allowed us to watch YouTube because the TV channels weren't great. You can also watch netflix if you don't mind using your own account. The breakfast was initially in the restaurant on the ground floor and I think that was a one off as it was quiet, but thankfully the main area is upstairs and its a basic buffet set up with fried egg, streaky bacon, ham and cheese etc. The coffee from the espresso machine was fab, don't use the one where you press the button use the one with the pods. It wasn't that busy when we went so not overly loud but you can definitely hear through the walls if people are around. There's a mini fridge with nothing in it, but great to keep drinks you buy elsewhere. Lidl and a supermarket are close by. We didn't eat in for dinner as it closes at 4pm and opens at 8pm. Way too late. Be aware of siestas, Sundays everything more or less closed. We tended to stay in town all day and eat before heading back. I did see some places to eat nearby so there are some options but they open at 7pm. One thing about the bus. When you are coming back to hotel, press the bell just as you are coming up to the roundabout. There is no bus stop but the bus will stop. We ended up walking a bit on the first day coz we couldn't see a bus stop. From the airport you can get a bus to town and then jump on the 37 to the hotel. Just make sure you cross the road to get the 37. Hope this helps anyone travelling to the hotel.