Hotel berhampiran Ainsworth Estate, Seville

Our stay was OK in as much as the bed and bathroom were acceptable for the price. - when the price is $125 or so. The trick is while they advertise $125 a night, Friday and Saturday night the prices goes off the scale. So read your proposal, even if you're in a rush. There are lot better rooms around at around $200 or more. We stayed 4 nights and extended another - a Saturday. (Family matters nearby). The gentleman said $120 for the extra night but when I got my statement it was $189! It was then I realised I was charged that for Friday too. Re-educated in touch and go and not bothering with the receipt. Sure these prices are not exorbitant in this day an age - for a reasonable establishment. While in the room the basics were reasonable, the room had a toaster and microwave but no bread plates or cutlery, only small bowls. Asked at reception and was give some disposable cutlery and pasta bowls . Great for toast! Apparently people keep stealing them or breaking them. So charge them and have something reasonable for reasonable people! The door didn't latch either without a heft with your shoulder and then caught only by millimetres. The chain was on and the chairs in place, don't worry. The room was only serviced once during our stay after we asked. The garbage truck came at 4.00Am or so and emptied multiple skips just nearby (on the premises) with all the beeping and backing, hydraulic whining, and diesel roaring you'd probably accept at $120 odd dollars a night, but really? My partner was ready to walk in the first five minutes with her usual abuse of my miserliness. As you might have guessed, the pricing issue is what really gets up nose. The rest you probably expect and accept for a cheaper deal. But next time we're near Lilydale we may well pay $189 but we'll be looking for $189 value.

From entering the park reception to our cabin, was brilliant, customer service was amazing with huge smiles from everyone, our room was amazingly clean and perfect for us. Spending NYE in our little getaway was sensational, having so many families with little ones and everyone is so friendly, our little one loved it, there where so many facilities to use for all ages. The food truck and kombi keg where the cherry on top. We are definetly going to make this our tradition for NYE every year

Really great service, a lovely and friendly environment and delicious food. All 8 people in our party loved their meals. Very generous serves and priced very well. An array of seating and dining options. Highly recommend and we will be back.

The staff were absolutely fantastic to deal with right from the get go. We booked accommodation here six months ago for a music festival which then got rescheduled. I had to change the booking dates for our stay and it was no trouble at all for the staff. They were always kind and courteous and helpful. The park itself is so well maintained and beautiful to look around in. The cabin was very clean. It was 34 degrees during our stay and the air conditioner and ceiling fan kept us cool and comfortable. It was an added bonus that the tv had YouTube and netflix.

We stayed in the luxury safari tent for (2) nights and had a wonderful time. Even in the midst of Winter the tent was very warm. With a nice, comfortable bed, great pillows, sizeable room and a view across the vineyards, it was fantastic. The I have to add, the wine tasting experience was fantastic. When we stayed last year the experience was awful, chaotic and unappealing. Balgownie have done a complete 180 here and now it’s a highlight! Good on you for recognising the deficiency, remedying it and delivering a great product. It was truly the highlight for us.

Lovely quiet spot only about 5kms from Chirnside park shopping centre. Room was generously sized with lovely views over the golf course and the local roos popping past for their morning constitutional. Bed was really comfortable. It is time for the rooms to be updated though they are looking tired. Steak in the bar was great and breakfast had lots of options. Staff were friendly and helpful. Hot tips: check before arrival if restaurants are open and ask for a room on 3rd floor overlooking the golf course.

We had a 2 night stay at Chateau Yering as a catch up for old work colleagues. There were some initial problems ( very poor attitude and communication from one reception staff member who caused issues with our booking and meals ). These were quickly rectified quickly by Vince & his colleagues. He and the dark haired front of house person were excellent . So too were the restaurant and bar staff. However, the place is very very run down . It was very disappointing . The cost per night was $400 (inc breakfast only ). It is more expensive that the 5 star hotels in the city but is no where near the standard. It is the frayed couches, worn out mechanics and dated interiors that results in the place not making the grade any longer and needs a huge revamp . The computers were not working the entire time we were there despite many staff doing their best to repair the system . It meant that staff were diverted from doing their proper roles and the service suffered as a result ( I stress staff were not to blame but were in fact trying their hardest to sort out ongoing problems that were just beyond their control). We ordered the degustation menu with matching wines . As a result of staff being called to do other roles i.e.fix computer system, our wines did not match the course and arrived late , leaving us with cold food while we waited for the wine . Further , the TV in my room did not work properly, I also felt that the breakfast was a disappointment. Usually I would expect a buffet of fruit, cereal , juice, toast and bakery items and then also have a hot selection to order as part of the breakfast ( the cost was listed as $35 pp) . However it was one section of breakfast item and one hot drink according to the menu .That was all. We were offered juice but it was unclear if this would be extra or included . A similar issue happened with the second coffee . There were no newspapers on the first day but some on the weekend day. The food was mostly very good especially from Eleanor's restaurant . A charcuterie board that we ordered was quite lean in the quantity and some of the meats were not very nice ( this was the order that was messed up ) and required additional items to be ordered . In short great staff ( except for the cranky blonde woman on reception ) , nice food that was a bit light on in serving sizes, but terrible surroundings .

We had a wonderful stay . Food excellent, staff were charming and great fun . Fiona looked after us in the dining room, a lovely lady with a great sense of humour. Our barman made three great cocktails just by giving him an idea of what we liked . Again we had great fun with him also Our room was clean and comfortable with an amazing view . Sadly ! I have to comment on our balcony which had not been swept or cleaned in weeks. Because it was a warm evening we decided to drink our complementary sparkling wine outdoors. I wiped and cleaned the table and chairs best I could along with the cobwebs. Maybe now summer is upon us attention could be made to that .