Hotel berhampiran 1848-49 park, Sfantu-Gheorghe

We stayed for our first time at their penthouse; and wish we had more time here. All of the staff were friendly and warm, from check in, spa, and to transfer services. Parking is easy and plentiful. The breakfast spread was amazing and tasted even better; beats restaurants in Bucharest. Only thing we wished we did was stay longer here; since we were driving from Bucharest to Cluj. The location is excellent, right next to a shopping center. We didn’t get a chance to check their gym, but they have partnered with a sports complex across the street; or you can visit their sister hotel. I would just recommend using the sports center across the street for simplicity, The spa services are performed at their sister hotel, about a 5-10 minute car ride.

Although so close to the pedestrian street and the Council Square, you have a panoramic view of Brasov and Tampa, there is a lot of vegetation, a neighborhood with chic houses with interwar architecture. Everything renovated, modern in terms of utilities but keeping many details retro in harmony with the architecture of the house. Cleaning, excellent mattresses for a good night's sleep, small specific details for 4 stars, rich breakfast, from fruit to cakes, including smoked salmon in abundance, and the breakfast interval is very generous, up to 11, which is rare. The terrace is beautiful. Very beautiful and impeccably clean bathrooms. We had a single room in the villa and a studio with generous space in an annex building, renovated in minimalist style . Rooms with minibar as well as tea, coffee, water from the house. The villa has about 6-7 parking spaces but there is the possibility of parking on the street or in the parking lot arranged nearby .

We stayed in room 514. On the positive side, the rooms were very big, the bed comfortable and it was quiet at night. Generally, the hotel would benefit from refurbishment as many areas looked old and tired. The air conditioning worked well and the mini bar was quiet, unlike those of other hotels in which I've stayed. However, there were numerous negative points which need to be addressed. The most annoying was the shower - too small, screen too short and leaked, water taking 8 minutes (sadly I did time it as it happened every evening) to warm up in the evening. What a waste of water and a direct contradiction to the sign encouraging guests to re-use their towels. The basin struggled to fill up as its plug didn't work properly, then the remaining water was slow to empty, whilst making loud gurgling noises. Remind your staff to clean under the rim of the toilet (see photo). The drawers in the bedroom needed attention as they struggled to open and close. Despite hanging the label on the door, indicating that we'd like the room serviced (mainly a need for fresh towels from mopping up the leak), this was not done and it took 3 visits to reception to get said clean towels (1 from the tour guide and 2 from myself). I was told that rooms were got ready for new guests before existing guests' rooms. Preferential treatment for new customers whilst the old ones don't matter! Clearly the hotel was understaffed and they ran out of time. On the third morning of our 4 night stay; breakfast proved to be a real ordeal. Only one coffee machine working for the whole hotel, lack of food due to so many guests and the supply not meeting the demand. It would help if guests did not help themselves to breakfast provisions and make their lunch rolls from them!! Having addressed my concerns to the manager, I did not feel respected and valued.

I really wanted to like Casa Chitic, the photos looked great and it seemed very good value for money. The location is ideal - bars and restaurants are right around the corner but it isn't a noisy location. The rooms are big enough and nicely decorated and back onto a courtyard where you can sit outside. The staff are very friendly and helpful. However, unfortunately there were a couple of issues. First, the reception is not 24 hours. We arrived at 6:45pm and had to check ourselves in. This was super easy but there is no one on hand if you have problems. In the room there was a single pillow and one towel between two people. I messaged immediately but this wasn't rectified until the next day (and even then we only had two thin pillows provided). On another occasion, we ran out of loo roll in the evening and had to go into town to buy our own. The hotel could do with being a bit more generous with these essential provisions. The aircon did not work at all during our stay. It would come on but didn't blow cold air and when I mentioned it the staff did not seem at all surprised. We were allowed to move rooms but the issue was exactly the same so I actually think it's just an ineffective system. The room was absolutely sweltering and it was difficult to sleep. If these details could be ironed out it would be a really lovely hotel.

Il residence si trova in pieno centro. Posizione eccellente per raggiungere qualsiasi luogo di interesse. La struttura è elegante ma sobria. Trattasi di un edificio d'epoca. Le camere sono semplici ma essenziali. Colazione eccellente