Goodhope Hotel Shah Alam

Servis tidak memuaskan. Tidak berhajat untuk rekomen pada sapa-sapapun. Tak bersih sangat dan staf juga unfriendly. Need to improve their service

Booked and payment done for 3nights. Due to unforeseen circumstances, unable to checkin on first night, however proceed to checkin the next day. All is well until a few hours later. There is someone who didnt knock on the door but just OPENED the door when i'm resting on my bed!!!! I am sleeping that time and the sound of door opened wake me up. Still in shocked, unable to shout loudly and just say hey instead. The locked are in place but still the safety is not guaranteed. Called the hotel, the response is to check on the incident. However, there are no responses. I go out of the room and unable to stay at the hotel, afraid of own safety. When checkout, i asked about the incident, and the response is 'Maybe housekeeping'. Are they allowed to enter room as they want?

everything was good but i think need to add one more dustbin bcs currently the dustbin only can be found in the toilet. ironing equipment was provided 👍🏼