DoubleTree by Hilton Shah Alam I-City

Ulasan DoubleTree by Hilton Shah Alam I-City

DoubleTree by Hilton Shah Alam I-City

Finance Avenue, Shah Alam, Selangor, 40000, MalaysiaLihat Butiran Hotel
DoubleTree by Hilton Shah Alam I-City
DoubleTree by Hilton Shah Alam I-CityDoubleTree by Hilton Shah Alam I-CityDoubleTree by Hilton Shah Alam I-City
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

9.4/10
Amazing
978 ulasan
Ulasan yang disahkan
Location9.3
Amenities9.3
Service9.4
Cleanliness9.6
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All reviews(978)
Positive reviews(960)
Reviews with photos/video(338)
Near shopping area(115)
Convenient for shopping(115)
Delicious breakfast(92)
Clean pool(38)
Great swimming pool(38)
Perfect for families(16)
Parking difficult(14)
Delicious buffet(14)
Negative reviews(18)
Yingggg.
KING GUEST ROOM
Daftar masuk pada Okt 2025
Business traveler
3 ulasan
9.5/10
Amazing
Disiarkan pada 18 Nov 2025
I had an exceptional stay at this hotel! The cleanliness was top-notch, and the room design was both modern and comfortable. The staff truly stood out — their outstanding customer service made me feel genuinely welcomed. They followed up right after I checked in and remained incredibly responsive throughout my stay. One of my favourite touches was the option to choose my preferred type of pillow — such a thoughtful detail that gave me a wonderfully restful night’s sleep before a long day ahead.
b.rithb
King Deluxe Room Park View
Daftar masuk pada Okt 2025
Family
1 ulasan
10/10
Outstanding
Disiarkan pada 13 Nov 2025
i always will choose Double Tree if I stay in Shah Alam. because I like everything about it, very straight forward and cosy.
Jawapan daripada Pihak Penginapan: Dear Valued Guest,We truly appreciate your kind words! It’s fantastic to hear that DoubleTree Shah Alam is your preferred choice and that you enjoy everything about our hotel. We’re delighted that you find it straightforward and cosy—it means a lot to us.We look forward to welcoming you back for many more stays!Sincerely,DoubleTree by Hilton Shah Alam i-City
Anonymous User
TWIN GUEST ROOM
Daftar masuk pada Sep 2025
Family
2 ulasan
10/10
Outstanding
Disiarkan pada 23 Okt 2025
Great experiences stay at your hotel. Najihah has given us a warm welcome to your hotel. From check-in to check-out, we loved the Doubletree by Hilton. Highly recommended others to try the Hilton group services.
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon.Sincerely, DoubleTree by Hilton Shah Alam i-City
Guest User
KING GUEST ROOM
Daftar masuk pada Sep 2025
Business traveler
32 ulasan
10/10
Outstanding
Disiarkan pada 29 Okt 2025
One of my choice hotels whenever there for work. Clean and comfortable room and a plus for the comforting warm cookie when checking in.
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon.Sincerely,DoubleTree by Hilton Shah Alam i-City
Anonymous User
TWIN GUEST ROOM
Daftar masuk pada Sep 2025
Family
2 ulasan
10/10
Outstanding
Disiarkan pada 16 Okt 2025
An excellent 5-star stay at DoubleTree by Hilton Shah Alam i-City! From the warm welcome and signature cookies at check-in to the attentive service throughout our stay, everything was top-notch. The location is unbeatable — just a short walk to i-City Theme Park and a nearby mall, making it easy to enjoy the area’s attractions. The hotel itself is beautifully designed, clean, and very comfortable. The staff were professional, friendly, and went the extra mile to make us feel at home. Highly recommended for families, couples, or anyone looking for a memorable and relaxing stay in Shah Alam.
Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you so much for your glowing 5-star review! We’re absolutely delighted to hear that your stay at DoubleTree by Hilton Shah Alam i-City was such a memorable one. From our signature warm cookie welcome to the attentive service you received, it’s wonderful to know that every detail contributed to a top-notch experience.We’re especially pleased that our location near i-City Theme Park and the nearby mall added convenience and enjoyment to your visit. Your kind words about our beautifully designed, clean, and comfortable hotel, as well as our professional and friendly team, truly mean a lot to us.It was our pleasure to make you feel at home, and we’re thrilled to be recommended for families, couples, and anyone seeking a relaxing stay in Shah Alam. We look forward to welcoming you back for another exceptional visit soon!Sincerely,DoubleTree by Hilton Shah Alam i-City
Anonymous User
KING GUEST ROOM
Daftar masuk pada Sep 2025
Other
39 ulasan
10/10
Outstanding
Disiarkan pada 5 Okt 2025
The hotel room was quite spacious and comfortable. Parking was provided and easily accessible. The receptionist was friendly, and I’m satisfied with the service provided. Thank you for free gift given during check in registration.
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for leaving us with a perfect rating. We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon.Take care and stay safe!Sincerely, DoubleTree Shah Alam i-City Team
Anonymous User
Twin Deluxe Room Park View
Daftar masuk pada Ogo 2025
Family
11 ulasan
9.5/10
Amazing
Disiarkan pada 18 Sep 2025
Perfect place for staycation Nearby centrall i city Wyndham i cty with popular ferry wheels, bumper car
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for leaving us with a perfect rating. We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon.Take care and stay safe!Sincerely,DoubleTree Shah Alam i-City Team
Guest User
KING GUEST ROOM
Daftar masuk pada Sep 2025
Family
17 ulasan
10/10
Outstanding
Disiarkan pada 11 Okt 2025
Excellent hotel with good customer service. Rooms are clean and well maintained
Jawapan daripada Pihak Penginapan: Dear Loh, Thank you for leaving us with a perfect rating. We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team
Lian.K
KING GUEST ROOM
Daftar masuk pada Ogo 2025
Solo traveler
8 ulasan
9.0/10
Great
Disiarkan pada 7 Sep 2025
5 stars hotel with good service. First time I am staying in Doubletree by Hilton. Overall the hotel service is good from reception till housekeeping. When I checked in the room, the sofa was missing from my room, and also the bathroom window blind was faulty, but the issues were resolved promptly after my request. Hotel food is delicious as well. The only thing is the location is remote, far from city center, not much shopping option. But it is near to the place where I need to head to the next day.
Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon. Sincerely – DoubleTree by Hilton Shah Alam i-City Team
Ts. Dr. Alia Amira Abd Rahman
TWIN GUEST ROOM
Daftar masuk pada Ogo 2025
Family
1 ulasan
8.5/10
Very Good
Disiarkan pada 4 Sep 2025
Everything was okay. Ive always love their warm cookies. The only thing that was off was the Grab’s collection point. Was at level LG3, then u have to walk all the way to the collection point which is kinda smelly and far. I wish the management could do something about the collection point. It would be better if the point is placed near the lift. Other than that, i think everything is good! Varieties selections on buffet spread. They even serve ice cream in the morning!
Jawapan daripada Pihak Penginapan: Dear Dr Alia Amira, thank you for leaving us a review. Whilst we are pleased that you enjoyed most aspects of your stay, we are disappointed to hear about the shortfalls in service that impacted your stay experience. Kindly be assured that your feedback has been duly noted and we have highlighted the same to the respective department for further improvements. We look forward to welcoming you back to our hotel again soon. Sincerely, DoubleTree Shah Alam i-City Team
Anonymous User
KING GUEST ROOM
Daftar masuk pada Sep 2025
Business traveler
106 ulasan
10/10
Outstanding
Disiarkan pada 14 Okt 2025
Very clean and big hotel. Convenient, next is just I-city Shah Alam..
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for leaving us with a perfect rating. We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon.Take care and stay safe!Sincerely,DoubleTree by Hilton Shah Alam i-City
Kitsiong Wong
KING GUEST ROOM
Daftar masuk pada Sep 2025
Family
8 ulasan
9.5/10
Amazing
Disiarkan pada 28 Okt 2025
Having birthday celebration here,feel warm 😍
6/12
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon.Sincerely,DoubleTree by Hilton Shah Alam i-City
Guest User
KING GUEST ROOM
Daftar masuk pada Jun 2025
Business traveler
7 ulasan
10/10
Outstanding
Disiarkan pada 7 Okt 2025
Im always stay here 4d3N every year , because i have meeting nearby hotel, best hotel and easy access to shopping mall Icity shah alam, just walk 2min from hotel, and during night just can walk from hotel 2min to night entertainment at icity. Never disappointed with this hotel, Breakfast very delicious, many hotel i try , this hotel breakfast is the best.😊
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for leaving us with a perfect rating. We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon.Take care and stay safe!Sincerely,DoubleTree by Hilton Shah Alam i-City
Guest User
KING GUEST ROOM
Daftar masuk pada Jun 2025
Family
12 ulasan
9.5/10
Amazing
Disiarkan pada 19 Jul 2025
Bersih cantik just toilet ada la stain sikit. Service pun bagus. Breakfast belum try. Aircond, tv all functioning well. Tv channel pun banyak option. Kalau bole buka youtube at the smart tv will be better. Semua furniture & facilities ada note so kita tahu cara guna. Kemas teratur dan simple
Jawapan daripada Pihak Penginapan: Dear Valued Guest.Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon.Sincerely,DoubleTree Shah Alam i-City Team
Guest User
King Deluxe Room Park View
Daftar masuk pada Okt 2025
Couple
1 ulasan
9.5/10
Amazing
Disiarkan pada 6 Nov 2025
Nice place for the staycation
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon.Sincerely,DoubleTree by Hilton Shah Alam i-City