Sofitel Shanghai North Bund

Sarapan pagi sangat teruk, mereka mencampurkan segala-galanya, daging babi, ayam, dan daging lembu bersama-sama pada dulang yang sama. Kebersihan dalam bilik tidak baik.

1. Walaupun lokasinya baik, kawasan sekitar hotel agak buruk. 2. Realiti hotel tidak sepadan dengan gambar yang disiarkan. Gambar menyembunyikan banyak keburukan. Saya mendapat tahu apabila saya tiba di hotel bahawa walaupun saya telah dinaik taraf, saya tertangguh untuk masa yang lama untuk mendaftar masuk. 3. Saya berjalan di sekeliling bilik dengan selipar, dan terdapat bulu di tepi selipar. 4. Terdapat darah pada cadar. 5. Terdapat rambut kerinting dengan folikel rambut di dalam besi. 6. Kakitangan tidak bermaya. Mereka menyambar sampah di tanah dengan tangan kosong dan memberi saya bekalan tanpa membasuh tangan mereka. 7. Mereka tidak memberitahu saya terlebih dahulu bahawa saya perlu mengaktifkan kad bilik untuk daftar keluar yang tertunda, yang mengakibatkan saya tidak dapat masuk ke dalam bilik. Telefon meja depan tidak dapat dihubungi selepas beberapa panggilan, jadi saya terpaksa menukar jadual perjalanan buat *****tara waktu. Selepas saya memberitahu mereka dengan jelas bahawa saya telah menangguhkan masa saya, saya memutuskan untuk menukar jadual perjalanan saya dan mendaftar keluar. Selepas pergi, mereka tidak membalas saya dalam mesej peribadi atau meminta maaf. Saya tidak mahu memberikan ulasan yang buruk, dan saya tidak pernah mengulas tentang apa-apa, tetapi saya benar-benar semakin marah dan marah apabila saya memikirkannya. Mengapakah hotel bertaraf lima bintang perlu diberi penarafan lima bintang? Macam mana boleh jadi macam ni.

Beautiful hotel, particularly the lobby, with a classy luxury charm. Room is a good size and comfortable, clean and well maintained. Bed is firm, pillow was also comfy. Service is excellent, especially the bellboys who were very helpful with the luggage from alighting and bringing it up all the way to the room and even lifting my heaviest one onto the rack. Front Desk was also very accommodating to my requests for a room near the lifts and an extended late check out till 2pm. The water pressure in the shower is a little weak. Location is probably their biggest flaw. The nearest metro station (Line 10) is 11 mins walk away.

Service was great. We arrived early and asked for early check in, they did their best and arranged the room for us. Only bad thing is no convenience store around hotel. By the way, we could ask for more drinking water from hotel

I had a wonderful stay at Sofitel Shanghai North Bund. The hotel is spotlessly clean, which is extremely important to me as I’m very sensitive to dust and cigarette smoke — and Sofitel did not disappoint at all. The location is excellent, convenient, and close to everywhere I needed to go. What impressed me the most, however, was the service. From the Chief Concierge to the Front Office team, everyone was incredibly friendly, helpful, and attentive. They truly made sure my stay was smooth and stress-free. I would definitely return and highly recommend this hotel.

Fast check in and check out. Great hotel indeed with the French elements design! The hotel is anew that make the staying experience is great! Big room with 40 sqm that allow makes us feel comfortable! All of the staffs are very friendly and efficient!