It was a wonderful stay. The service was excellent throughout, and every member of staff — right down to the housekeeping team — was warm, friendly, and approachable.
What also stood out was how much the team valued guest input. When the duty manager checked in with me, I shared a suggestion for a very minor improvement, and was impressed by how promptly and thoughtfully they followed up - even going the extra mile with a goodwill gesture for my next visit.
There is a good spread of intl breakfast buffet and the coffee from the machine is great! Ice cubes at the side was convenient to make ice coffee for my morning. Wished they can have more western options like hashbrown/pancakes for the hot dishes as its mostly chinese dishes n porridge though there is bacon and sausage. Love to have a omelette station if possible.
There is a mall beside the hotel which our kids did go karting and there is also a small petting museum of exotic pets like snake and lizards. Sadly it was raining during our stay so we didnt manage to enjoy the outdoor rides and playground too. Hope to come back again!
I also appreciated the little touches of flexibility - arranging a late checkout and a birthday cake made the experience feel genuinely personal and memorable. A thoroughly enjoyable stay, and I would definitely return if the opportunity arises.
Terjemah