We stayed at the Holiday Inn Shanghai Jing'an for one week as a family with two children, and we had an amazing experience. We booked the 2 King Suite, which was spacious, comfortable, and offered excellent value for money. What impressed us most was the outstanding service. Every team member was friendly, professional, and eager to help. A special thank you goes to the team on the 5th floor, who made our stay even more enjoyable with their exceptional hospitality.
The breakfast was one of the highlights of our stay. It offered everything you would expect from a continental breakfast and much more. There was a great variety of fresh food prepared right in front of guests, making breakfast a real experience rather than just a meal. We also tried the hotel's restaurant and ordered room service several times. The food quality was excellent, and everything was delivered promptly and professionally.
Another great advantage for families is the children's playground on the 3rd floor. Our kids loved spending time there, and we appreciated being able to let them play under supervision while we sat in the nearby lounge area and got some work done. This was a fantastic feature that made our stay much more relaxing.
The reception team went above and beyond to help us with many things during our visit, including restaurant reservations, sending packages to friends, providing recommendations on what to do in Shanghai, and sharing helpful local tips. Their support made exploring the city much easier and more enjoyable.
The location is also very convenient. There is a shopping mall directly across the street with plenty of great local dining options, and the hotel is located close to the train station, making it easy to get around the city. I would highly recommend this hotel to families visiting Shanghai. The combination of excellent service, comfortable rooms, great food, family-friendly facilities, and outstanding value for money makes it an excellent choice. As an added bonus, a premium DiDi ride to The Bund costs only around €4 to €5, making it easy and affordable to reach one of Shanghai's most famous attractions.
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