Mercure Hotel (Shanghai Hongqiao Jiuting Tiandi) Reviews
Mercure Hotel (Shanghai Hongqiao Jiuting Tiandi)
No.178 Puhui Road (Building 5), Songjiang District, Shanghai, ChinaView Hotel Details
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Mercure Hotel (Shanghai Hongqiao Jiuting Tiandi) Guest Reviews
4.8/5
Excellent
1749 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1749)
Positive reviews(1726)
Reviews with photos/video(232)
Delicious breakfast(153)
Friendly front desk staff(142)
Classy environment(113)
Easy to get around(111)
Large rooms(79)
Close to metro(51)
Perfect for business trips(34)
Stayed multiple times(33)
Negative reviews(23)
Malik(马利克)
Standard Queen Room
Stayed in Oct 2024
Couples
21 review
4.7/5
Amazing
Posted on Nov 10, 2024
Clean…near to airport ..10 minutes by taxi…….it was nice to stay here will book again next time …
Response from Property: Time flies, I hope time will not grow old, we will not separate, we will travel far but our hearts will be close~~
Guest User
Deluxe Room With 1 King-size Bed
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Nice place, comfortable room, good location, very friendly service!
Response from Property: Dear guest, thank you for staying at Xiaomei and giving us a satisfactory evaluation of our service. Xiaomei is committed to providing guests with excellent services. Your arrival and affirmation is the driving force and direction for our continuous progress, and we hope to create a "home" with a warm and responsible feeling. We look forward to your stay again.
Stephen
Superior Room With 2 Single Beds
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 16, 2025
recently had the pleasure of staying at the Mercure Hotel in Jiuting, and it exceeded all expectations. From the moment I arrived, the staff’s professionalism and warm hospitality stood out. They went above and beyond to make the stay comfortable and seamless, reflecting a commitment to excellence.
The rooms were immaculately clean, thoughtfully designed, and equipped with modern amenities. I particularly appreciated the comfortable bedding, which ensured a restful night’s sleep. The attention to detail, from the sleek decor to the complimentary toiletries, demonstrated the hotel’s dedication to guest satisfaction.
One of the highlights was the hotel’s prime location, offering both convenience and tranquility. Situated near Hongqiao, it’s ideal for travelers needing quick access to transport hubs while enjoying a quieter, less hectic atmosphere. Additionally, there are numerous dining and shopping options nearby, making it a perfect choice for both business and leisure.
The breakfast buffet was delightful, offering a wide array of delicious options to start the day right. The variety and quality catered to both local and international tastes, which was a lovely touch.
Overall, the Mercure Hotel (Shanghai Hongqiao Jiuting Tiandi) is a true gem. Whether you’re visiting Shanghai for work or leisure, it provides everything you could need for a pleasant stay. I would highly recommend it and look forward to returning in the future.
Response from Property: No matter how far you travel, you will never grow old. The scenery here is unique. It is our greatest honor to serve you. Mercure is willing to accompany you on your journey. See you next time!
Guest User
Superior Room With 1 King-size Bed
Stayed in Mar 2024
Business travelers
10 review
4.2/5
Very Good
Posted on Apr 13, 2024
Needed to wait to check in because the room was not available yet. The front desk was kind. The room is a bit old and there was a smell
Response from Property: Thank you for your feedback. We apologize for any shortcomings and kindly ask for your understanding. Xiaomei will actively rectify the situation. Please give Xiaomei another chance, and we sincerely look forward to your next visit.
Lou Yu Fah
Standard Queen Room
Stayed in Feb 2024
Business travelers
6 review
3.5/5
Posted on Apr 19, 2024
Was told that this hotel had been occupies by local government as quarantine hotel during Covid-19 lock down. But I was surprise that the premises was maintain well. worth the money.
Response from Property: I am very glad that you have chosen our hotel. Every time you receive a positive review, you will feel very happy in your heart. We will continue to work hard and do better. We wish you a smooth work and a happy life.
Manish Maniklal
Standard Queen Room
Stayed in Apr 2024
Business travelers
9 review
2.0/5
Posted on May 17, 2024
I have been to other MERCURE hotels ..and always the experience have been very good and satisfactory but thsi one is not clean and all the fittings and other bathroom fittings and accessories are loose or not working ..
ENGLISH is toally absent ..surprsingly such hotel exists in Shanghai near EXHIBITON CENTRE ..very lauaghable ..
Poor not at all recommended.
Response from Property: Dear customer, we are very happy that you have chosen our hotel. Every time we receive a positive evaluation, we will be very happy and we will continue to work hard to do better.
LAM WILKIN WAI KIN
Standard Queen Room
Stayed in Sep 2023
Business travelers
10 review
4.7/5
Amazing
Posted on Oct 13, 2023
Quick check in and check out, 10minute walk to Subway (no cover). Old building but freshly renovated. 10min walk to Very late supper places, and shopping complex next to hotel..
Response from Property: Dear guest, Thank you for the comments. It's our pleasure to have you with us! We'd like to seeing you soon at your next trip to Shanghai! Hotel Manager
Chris
Standard Queen Room
Stayed in Sep 2023
Solo travelers
13 review
4.7/5
Amazing
Posted on Oct 8, 2023
Quiet hotel, perfect to relax from a day of sightseeing. The Shanghai metro is not far away. Easy to reach Hongqiao airport. Around the corner is a FamilyMart and behind the highway is a big shopping mall with food court. Excellent value for money.
Response from Property: Dear guest, Thank you for the comments. It's our pleasure to have you with us! We'd like to seeing you soon at your next trip to Shanghai! Hotel Manager
Scott
Executive Room With 2 Single Beds
Stayed in May 2024
Family
31 review
4.0/5
Very Good
Posted on Jun 22, 2024
Good location, spacious executive room, breakfast, front desk services
Response from Property: Thank you for your comments in your busy schedule. We will continue to work hard to provide better services. Looking forward to your next stay~
Guest User
Executive Room With 1 King-size Bed
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 7, 2023
Hotel is very clean and tidy. Counter services are great and efficient! Will return when I’m back in China again. Thank you for the great services! 😊
Response from Property: Dear customer, Thank you for all the comments, we will share with all of our staff. We are looking forward you coming back soon!
Guest User
Superior Room With 2 Single Beds
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Hotel is very good, highly recommend!
Response from Property: 親,感謝您的細心點評,謝謝親對九亭美居酒店的厚愛與誇獎,我們心裏美滋滋的,美居的成長,離不開您的一路相隨,真誠期待您的再次入住~~
Guest User
Superior Room With 1 King-size Bed
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 23, 2024
Great hotel near metro thus good connection to centre and shopping mall with good restaurants. It is quiet for a good night rest. Breakfast good also for Western people:good coffee. Rooms are convenient, very good shower. Very friendly staff.
Minus point is that some guest like to smoke although it is a non smoking hotel. It is not a mistake of the hotel. Maybe extra sign in the room and big fine can stop this bad behaviour.
Another negative point, again not related to the hotel, is that many guest take a very big breakfast but eat only half of it. Very sad.
Next stay will be in this hotel.
Response from Property: Dear customer, Thank you for the all the comments. Appreciate you mentioned good location/subway/breakfast/staff,etc. Besides, we'll work closed with each other , to suggest our guests take good care about their good healthy. After all, we're looking forward to seeing you in the nearly future.
Guest User
Superior Room With 2 Single Beds
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 31, 2024
GOOD
卫生:GANJING
环境:HENBUCUO
服务:FEICHANGHAO
Response from Property: 有一種讚美,來源於文字,有一種幸福,來源於滿意。喜歡您的語言,無需太多華麗的裝飾,愉悦的心情,無需太多的笑聲熠熠,感謝您的喜歡,感謝您的滿意,感謝您相隨美居,感謝您常伴我們左右!
Glen Teng
Superior Room With 2 Single Beds
Stayed in Mar 2024
Business travelers
2 review
4.5/5
Great
Posted on May 1, 2024
Good location! Quiet neighborhood; rooms are big! Very relaxing stay !
Response from Property: Speakless companionship is better than all love words. Your happiness, your smile, and your peace of mind are the pursuit of Xiaomei's life~~
Guest User
Standard Queen Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Super clean helpful and friendly
Response from Property: 非常高興您選擇了我們酒店,每收到一個肯定的評價,心裏都會非常高興,我們會再接再厲做的更好,祝您工作順利,生活愉快。