Ulasan Yitel Premium (Shanghai Wujiaochang Metro Station)

Jawapan daripada Pihak Penginapan: We are very glad that you are satisfied with our services and facilities! Your feedback is extremely valuable to us, and we will continue to work hard to ensure that you experience excellence with every stay. A special thank you for mentioning the beautiful rooms, delicious breakfast and the convenient location of the hotel, which are the core of our service. Your recognition is also a motivation for our team to continuously pursue and improve. If you find room for improvement in our services or facilities during any future stay, we sincerely hope to receive your guidance and suggestions. Thank you again for your compliment and feedback. I look forward to your visit again and continue to provide you with better service.

Jawapan daripada Pihak Penginapan: Dear guest, thank you so much for your wonderful review! We deeply apologize for the problem of washing machine equipment and attach great importance to it. We apologize for any inconvenience caused to you during your stay. We have planned to upgrade our equipment and introduce new washing machines with efficient laundry and drying functions to enhance your stay experience. At the same time, we will further optimize facility management to ensure the safety and convenience of occupancy. Thank you again for your valuable comments and look forward to providing you with better service again!

Jawapan daripada Pihak Penginapan: 非常感謝您的美好評價，我們無比欣慰得知您在酒店的逗留令人滿意。讓我們的團隊成員受到您的認可，特別是那位細心照顧您的早餐大嬸，這是對我們莫大的鼓勵。關於你們提到的早餐區域入口的擁擠和等待時間的問題，是我們維持服務質量的小瑕疵。酒店已經進行了反思，並已經着手優化此區域的流程以減少擁擠情況，確保每位顧客的用餐體驗舒適順暢。未來，我們期待再次為您服務，希望您能夠再次光臨，親身體驗改進後的服務和環境。再次感謝您的反饋，期待在不久的將來歡迎您的迴歸。

Jawapan daripada Pihak Penginapan: Thank you very much for your affirmation and positive feedback. We are pleased to hear that you are satisfied with our location, breakfast, service, and accommodation environment. We firmly believe that the hard work of every employee and our pursuit of excellence in service have provided you with a warm experience on your journey. We are honored to provide you with a simple and delicious breakfast, as well as excellent service from our friendly aunt.We realize that clean and comfortable rooms are the foundation of providing guests with a high-quality accommodation experience. We maintain a consistent high level of attention and strict standards towards this. Please rest assured that we will further strengthen the cleaning process and quality testing in our future work to ensure that every room meets or even exceeds your expectations.If there are any unsatisfactory aspects, whether it is in the process of catering selection, facility use, or other service needs, you are welcome to provide feedback to our service team at any time. Our goal is to ensure that every guest feels at home in our hotel and enjoys a one-stop, high-level, and thoughtful service.Thank you again for your valuable evaluation. Your satisfaction is the driving force behind our progress. We look forward to your visit again, experiencing our continuously optimized and upgraded services firsthand, and creating more wonderful accommodation memories together.

Jawapan daripada Pihak Penginapan: Thank you very much for your valuable review. Our team is honored to provide you with a satisfactory stay experience. The feedback of "Very clean hotel, great location, close to the metro station" was a great encouragement to us. We always adhere to cleanliness as the bottom line of service, and ensure the cleanliness of the hotel environment while ensuring the comfort of the room. For dining options around the hotel, we have always been committed to providing our guests with a convenient and delicious environment, so that you can enjoy delicious food in your busy spare time. Regarding the description of the surrounding food stalls, we respect and welcome the delicious experience that a variety of dining options bring to diverse customers. Based on this information, we will further improve the surrounding services to ensure that while providing you with quality accommodation, your life will be more convenient and rich. Thank you again for your wonderful feedback and look forward to your next visit, we will continue to work hard to make every stay an unforgettable and wonderful memory.

Jawapan daripada Pihak Penginapan: Thank you very much for your love of this hotel. Your satisfaction is our greatest pursuit. It's nice to know that our location allows you to easily reach universities, subways and shopping malls during your short stay. According to feedback, these conveniences significantly enhance your travel experience. We are well aware that providing excellent service is always one of our priorities as a front office manager. Please feel free to contact us if you have anything that you need to improve or strengthen on future visits, or if you have other specific suggestions or requests. We promise to continue to listen to your voice and continue to improve our services and facilities. Thank you again for your valuable evaluation and look forward to bringing you a more satisfactory experience.

Jawapan daripada Pihak Penginapan: Thank you for your warm review! It is a pleasure to bring you a satisfactory breakfast and cleaning experience. We are always committed to providing every guest with a service that exceeds expectations. Especially our team of chefs, who accurately grasp the taste and quality of each dish, strive to make every breakfast a wonderful start to your day. At the same time, our cleaning team spares no stone unturned to ensure that every room is clean as new, providing a comfortable environment for your stay. Your satisfaction is our motivation, we will continue to work hard and hope to have the opportunity to provide you with the same excellent service again, you are welcome home anytime.

Jawapan daripada Pihak Penginapan: Your comments are greatly appreciated! The geographical location you mentioned is very good, which is one of the directions that the hotel has been working hard for. With a very convenient location in the city center, our hotel is surrounded by many business districts and tourist attractions, providing great convenience for your travel. In addition, your evaluation also mentioned that the service of the hotel is very good, and we will continue to work hard to improve the quality of service to meet the needs of you and guests. Thank you again for your review and have a great holiday!

Jawapan daripada Pihak Penginapan: Hello, distinguished guests! Thank you for your comments. We still have room for progress. Your opinions are very important to us. Detailed service has always been the focus of our special attention for a long time. I'm glad that you can mention us in time. I look forward to your visit again and feel our progress------General Manager Lucia

Jawapan daripada Pihak Penginapan: Thank you so much for taking the time to review our property and we are gratified to learn that you have an "average" rating for our service. Your recognition is the driving force for us to move forward. We have been committed to continuously improving the service quality and striving to make every guest feel the warmth and comfort of home in our hotel. If you have any specific suggestions for our services or need to be improved on a certain service, we cordially invite you to share them with us and your voice will help us to keep improving. Your satisfaction is our greatest pursuit. If you choose our hotel again, we hope that our service can bring you an experience beyond expectations for every stay. Looking forward to your next visit, let us bring you more surprises and satisfaction! Thank you again for your evaluation. Your understanding and support are the most powerful driving force for us to keep moving forward.

Jawapan daripada Pihak Penginapan: 尊敬的客人， 非常感謝您對我們酒店的肯定與寶貴意見！看到您對交通便利、環境安靜、衞生整潔和服務品質的讚譽，我們深感榮幸。正因如此，我們始終致力於提供優質的住宿體驗。得知您本來計劃入住豫園附近的另一家酒店卻因考慮周全最終選擇留給我們，我們深感激動與感激。我們會不斷努力，持續提升服務質量與環境，確保每一位住客都能享受到舒適的住宿體驗。再次感謝您的支持與反饋，我們期待在您的下次旅行中為您提供更好的服務。 酒店管理團隊

Jawapan daripada Pihak Penginapan: 非常感謝您的肯定與支持，聆聽您的寶貴意見對我們意義重大。房間雖然簡樸，但我們會認真排查並優化所有攝像頭位置，確保所有區域都受到有效監控，提升獨行女性的安全感。您的流感經驗為我們敲響提醒，接下來我們會加強巡查和維護，定期評估房間設施的舒適度與安全性，確保每一件小禮物都能為顧客帶去實用的便捷和温馨的體驗。再次感謝您的反饋和關心，我們將全力持續改進，期待您的下次光臨！

Jawapan daripada Pihak Penginapan: 非常感謝您的好評！很高興得知您對我們的房間設施、衞生、地理位置及外賣送餐服務感到滿意。這些都是酒店持續改進的重要指標。我們將繼續努力確保所有客人的住宿體驗都同樣出色。如您有其他建議或需要任何幫助，請隨時聯繫我們。期待您的再次光臨，為您帶來更加優質的體驗。再次感謝您的反饋，祝您生活愉快！

Jawapan daripada Pihak Penginapan: 感謝您的肯定與細緻反饋！很高興您對酒店的位置、安全性與清潔度感到滿意。看到有些設施顯得稍微過時，並未影響到您的舒適體驗，我們深感欣慰。您對商務出行人士的推薦，對我們至關重要。考慮到您提到的“舊”的感受，我們將着手改善部分硬件設施，提升整體的舒適度與現代感。衞生作為我們的一貫標準，我們承諾將持續保持，確保每一處細節都達到最高標準。您的寶貴意見對我們意義重大，我們承諾將持續優化，積極響應您的需求與建議。如果您在旅行中還有其他任何反饋或問題，歡迎您隨時與我們聯繫。期待再次為您服務，提供超越期望的住宿體驗！