Hotel Indigo SHANGHAI JING'AN by IHG

I had an incredibly pleasant and memorable experience during my stay at Hotel Indigo Shanghai Jing’an. The hotel boasts elegant artistic design, cozy environment and great location in central Jing’an, bringing a distinctive Shanghai-style aesthetic atmosphere. The guest room is tidy, comfortable and well-equipped with complete facilities. The overall hygiene condition is excellent, quiet and suitable for relaxation. I would like to specially appreciate two lovely staff members, Fanny and Lucky. They provided warm, patient and thoughtful service throughout my stay. Both of them are professional, friendly and attentive to every small need of guests. Their sincere hospitality made my trip much more comfortable and heartwarming. From check-in to daily service, every detail shows high-quality hotel management. With convenient transportation, nice environment and top-notch service, this hotel is totally worth recommending. I will definitely choose to stay here again next time I visit Shanghai.

Room so spacious but location bit too far

Our experience at Indigo was absolutely wonderful! From the moment we arrived, the service was exceptional — the staff greeted us warmly, assisted with our luggage, and were incredibly friendly and helpful throughout our stay. They went above and beyond to ensure we felt comfortable, offering great local recommendations and accommodating all our requests promptly. A shout out to George , for his attention and caring attitude. The location is perfect — situated in a central area that makes it easy to walk to nearby restaurants, shops, and attractions. We loved being within walking distance of most places which made our trip so much more convenient. The facilities were better than expected! Our room was clean, modern, and spacious with well-equipped amenities. The hotel itself is well-maintained, with a comfortable dining area, , and family-oriented services that made our stay enjoyable. The beds were very comfortable, and housekeeping kept everything spotless daily.

Indigo Shanghai Jing’an is an ideal hotel if large rooms are important for one’s stay. Many other hotels within the similar price range do not offer such specious rooms. The decoration is modern and the round bathtub is certainly a nice feature. The hotel staff are all welcoming and the doorman greets politely and opens the entrance door every time. The housekeeping staff are also nice and cleaned my room well during my stay.

This is perfect room, they given us a huge room when I actually requested one. Thank you very much

Staff at the hotel are very attentive. They are polite, courteous and keen to make your visit a pleasant one. The facilities are excellent and teh room spacious and well furnished in aa very warm , modern way. I consider it to be one of teh best hotels in Shanghai, there is only inexpensive other like it.the breakfast is full of variety a the food is of good quality, from western fare to various asian tastes catered for, The staff serving the breakfast are particularly keen to serve and make the experience a good one. My cup of tea was. prepared ad even brought o my table after my first day, since they remembered what I wanted. That what you call valuing your customers . Excellent hotel , I have been back 3 three times.

An amazing stay from start to finish! Impeccably clean rooms, incredibly comfortable beds, and a super helpful staff（Lucky） The location is ideal for exploring. Waking up to that view was the highlight of our mornings. We highly recommend this gem and will definitely be returning. 5 stars without a doubt!

My stay at Indigo was outstanding, from start to finish. The staff Chris and Fanny was warm and efficient—check-in was a breeze, and they even offered a complimentary welcome drink. The room was spacious, spotlessly clean, and cozy. The king-size bed was incredibly comfortable, and little touches like fresh flowers and a handwritten welcome note made it feel wonderful. I’ll absolutely be back next time I’m in Shanghai—100% recommend!

Room is clean, tidy and spacious. Enjoyed staying very much👍