Ji Hotel (Shanghai Tiantong Road)

Great location! just right next to Tiantong Station. Staff cannot communicate in English but willing to assist every inquiries by using translating app. The room is well clean with friendly housekeeper. Highly recommend

It was a pleasant stay. The room was clean, the stuff was very helpful and friendly, and the breakfast had a big variety of food. Recommend this hotel!

Best location for your stay as per hotel very close to shopping mall , McDonald , Lawson also only 10 minute to the bund room quite big also clean and new staff very friendly and helpful

nice location!!! Next to metro station!! I live 3 nights at there, great experience and friendly staff

Location is superb, you can press B1 to metro, Macdonald, local food in the morning. On the 1st floor, you can find many restaurants. Furthermore, on the opposite side of the hotel, you can buy cloth-baggage in bargain market. Minus 1 for cleanness, you need to wash the tea’s cup with hot water before use them. Trust me.

Let’s start with the bad before going into the good and ok: We had an issue with the cleaning staff throwing our things away - this included things like the sleeping nose strips, face mask packets, and the last straw was our contact lens cleaner. While these items seemed like trash to the cleaner, these were important things that we needed on our trip that we could not purchase in China. While we don’t believe it is a case of theft, we absolutely could not understand why the staff would make the decision on what is or is not trash, and throw them away when the items were on the desk and not at the dustbin. The story by the cleaning staff had flipped multiple times, where she said she didn’t throw our items, the next moment saying she never seen the item before, and then after that saying she only throw things in the trash and won’t touch anything else. After a whole morning of speaking and arguing with the cleaning staff, the manager of the cleaning staff (who tried to protect her staff so hard), and the hotel manager who tried his best to resolve it, we left as we had to catch our flight. While these items were of low monetary value, these are things that we needed daily, without which would affect our lives. My take is - stay at your own risk, and if you do stay here, lock all your items in your pouches and bags. Things left on the bedside table could be thrown away, since the cleaner was making the judgment call to do so. Location is amazing - it’s right above Tiantong Road Station, which is an interchange. Very convenient getting to Shanghai station (for intercity travel) and the main tourist areas. Room is very warm during the winter months. Central heating and temperature cannot be adjusted. Temperature went up to 29 degrees Celsius. We mentioned to the staff the first night and they told us to open the windows which we did, and then it got so hot to the point we had to ask for a fan (which they were initially not the most willing to give, asking us to turn the heating off, open the windows, asking us how long we have turned everything off for). In the end, it was resolved so this was ok. What would otherwise have been a perfect stay for a week long trip in Shanghai, was made extremely frustrating and unpleasant when we found out my things were thrown away. While the staff can argue and say that they were trained in Hong Kong, they have years of experience etc., such edge cases doesn’t equal per training, but boils down to the individual. I hope Ji Hotel does something to correct the behaviour of that particular cleaning staff and the cleaning staff manager.