The PuLi Hotel and Spa

The hotel, while slightly older, is thoughtfully designed, offering a relaxing and inviting atmosphere. The service is consistently polite and professional, adding to the overall positive experience. Its location is excellent, situated next to a beautiful park and within walking distance of numerous shopping options. The spa is well-designed and provides a tranquil setting for relaxation. We particularly appreciated the gender-separated whirlpool, allowing for some peaceful, personal time. Overall, the combination of service, design, and location makes this hotel a pleasant and restful stay.

First time at the PuLi in shanghai and I gotta say what a treat. Very appreciative of the staff professionalism. Particularly Camille who made my stay even better with upgrading my room when I arrived, and for the little gifts all along my stay. The room was immaculate, this management must be really religious about cleanliness! Loved the Spa area, even more that I could enjoy it alone most of the time I was there. I will be back, thank you Camille and your team.

Design, experience, staff and location… everything was perfect My favorite hotel in Shanghai

Great!

It’s indeed an urban resort hotel but it’s only on design. Hospitality from the staffs should be further improved. The issue is the reception just offered me to upgrade the rooms with some costs while I’m the first time customer which unable to know if the hotel match with the expectation of worthiness. This small action of upsell makes me a little bit disappointing. At around 5pm, the staff came in to clean up and make the room neat but I just checked in at 4pm. The staff ring the bell 3 times in 5 seconds and tried to enter the room while I was sleeping. I was quite shock and made a constructive feedback to the reception. No follow up from there onwards and no one provides any explanation later. The hotel has a superb strategic location. It’s walkable to the Jing’an Temple and subway station, adjacent to good commercial area of Jing’an Kerry Center which has many international F&B brands like Shake Shack, Blue Bottle, Piebird. The commercial area also has some modern Chinese bistro like GUI Bistro, Cucurucu which offered great hot cooked food (not sweet dish like local Shanghainese taste). The room is spacious, good view of the city, comfortable mattress and have good sound proof.

The service provided by hotel staff is excellent. Also at an excellent location and travel by mass transit railway is available just next door. Breakfast is abundant with great variety. Very clean room. There are plenty of shopping malls around and we particularly like the French restaurant La Creperie nearby. The only one drawback is that the lobby entrance and drop off area is a bit small and cars have to queue up to get in all the time.