Lane 799, Lanhai Road, Chongming District, Shanghai, 202162, ChinaLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.7/5
Cemerlang
6016 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.8
Kemudahan4.6
Perkhidmatan4.7
Kebersihan4.7
Tapis mengikut:
Atur mengikut:
Semua ulasan(6016)
Ulasan positif(5890)
Ulasan dengan gambar/video(2019)
Sesuai untuk kanak-kanak(958)
Sarapan pagi yang lazat(537)
Mempunyai kemudahan untuk kanak-kanak(391)
Kolam renang yang bagus(298)
Pemandangan taman(137)
Kolam renang yang bersih(63)
Ulasan kurang baik(126)
Khristian Natividad
Kai Yue Pet-Friendly Double Bed Room
Menginap pada Apr 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Mei 2024
It's a legit pet-friendly hotel. Our Dog 🐶 have a wonder full experience and the swimming pool it's clean and the water is clear and properly maintain. We will definitely going back to Hyatt Renessance Chongming. Maybe next time make the breakfast a little more western like added some cheese
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you so much for sharing your stay with us. Your recognition and encouragement is the biggest driving force for our progress. It is our greatest honor to be able to bring you a comfortable and high-quality stay experience. We will also communicate your comments to the relevant departments for further improvement. Looking forward to your next stay.
Krystle Jacobs
Grand Club Twin Room
Menginap pada Mac 2024
Keluarga
2 ulasan
4.5/5
Hebat
Disiarkan pada 6 Apr 2024
Great for families, but service was a little lacking. The F&B can be improved in the All Day Dining and the Executive Lounge was beneath standard to the brand. Nice gardens, bicycle rental and Xbox area complement the family activities. Ñ
Terjemah
Jawapan daripada Pihak Penginapan: Dear Distinguished Guest, thank you for taking the time to give us the valuable comments following your recent stay at Hyatt Regency Chongming. We were most concerned to learn of the shortfalls in our level of food that you experienced on this first visit to our hotel. We have looked into the details. Really appreciated for bringing this matter to our attention and we will endeavour to make the necessary improvements. Looking forward to your next stay with Hyatt Regency Chongming!
Kongshituo
Kai Yue Pet-Friendly Double Bed Room
Menginap pada Jan 2024
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 21 Feb 2024
Wonderful stay. Quiet and our dog was so happy to enjoy the room.
Service is 5 *
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for taking the time to give us such nice comments following your recent stay at Hyatt Regency Chongming. We're happy to learn that your doggie and you were enjoyable the stay with us. We truly welcome you all back again and looking forward to your next stay with Hyatt Regency Chongming!
Giorgio Roberto
Hyatt Regency Double Room
Menginap pada Jan 2024
Keluarga
17 ulasan
3.2/5
Disiarkan pada 17 Feb 2024
Hotel is not bad, but during our stay, most of the common areas were quite cold. Also, water in the main pool was quite cold, as well as the air temperature, making it unpleasant. It is ok for pure swimming, but since it is a family hotel, temperature should be fine also for kids playing. Service in the Merket restaurant was quite poor, while in the Chinese restaurant the service was very good, as well as the food, much better than in the Market. Breakfast is good.
There is a small outside playground with animals. Some of the animals (the cow, the small rodents…) look a little bit suffering.
If you don’t speak Chinese it is quite difficult to understand what kind of activities can be done (in the hotel or with hotel support), and nobody is proposing anything at first.
All in all, not thinking to come back.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Distinguished Guest, thank you for taking the time to give us the valuable comments following your recent stay at Hyatt Regency Chongming. We were most concerned to learn of the shortfalls in our level of food that you experienced on this first visit to our hotel. We have looked into the details. Really appreciated for bringing this matter to our attention and we will endeavour to make the necessary improvements. Looking forward to your next stay with Hyatt Regency Chongming!
Sayanti
Hyatt Regency Double Room
Menginap pada Jul 2023
Keluarga
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Nov 2023
Very good family hotel. has animals and bicycle. good for kids. has gym and baby PlayStation inside.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Distinguished Guest, Thank you for taking the time to give us such nice comments following your recent stay at Hyatt Regency Chongming. We appreciate your recognitions to hotel overall facilities and dinning experience. We look forward to your next stay with Hyatt Regency Chongming! Cheers!
Pengguna Tetamu
Kai Yue Garden-View Double Bed Room
Menginap pada Nov 2023
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Jan 2024
Super nice and cozy hotel. So far the best hotel on the island. Will definitely come back!
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for taking the time to give us such nice comments following your recent stay at Hyatt Regency Chongming. Looking forward to your next stay with Hyatt Regency Chongming!
Pengguna Tetamu
Bilik Anjing Mesra Suite Regency dengan Katil King Size
Menginap pada Nov 2023
Keluarga
10 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Dis 2023
Everything good. Only disappointment with the food. Does not correspond to 5 stars hotel
Terjemah
Jawapan daripada Pihak Penginapan: Dear Distinguished Guest, thank you for taking the time to give us the valuable comments following your recent stay at Hyatt Regency Chongming. We were most concerned to learn of the shortfalls in our level of food that you experienced on this first visit to our hotel. We have looked into the details. Really appreciated for bringing this matter to our attention and we will endeavour to make the necessary improvements. Looking forward to your next stay with Hyatt Regency Chongming!
Jamie.oconnor
Regency Pet-Friendly Double Bed Room
Menginap pada Mac 2023
Pasangan
30 ulasan
4.7/5
Menakjubkan
Disiarkan pada 2 Mei 2023
Amazing dog friendly hotel, and they really do think about what dog owners want, such as dogs allowed in the restaurant, dog pool and a garden to the room. Loved it and wish could have stayed longer- however isn’t cheap! Food at breakfast and dinner was great. 30 mins away from Dong wetlands
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for taking the time to give us such nice comments following your recent stay at Hyatt Regency Chongming. It is with customer feedback that we still need to assess our level of performance and areas of improvement. Looking forward to your next stay!
Arun A P
Hyatt Regency Double Room
Menginap pada Ogo 2023
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Okt 2023
Hotel Ambience was very nice
Dinner and Break Fast was excellent
Staffs were helpful and very down to earth in helping and guiding.. Especially Mr.Peter / Rita / Amber helped and guided us a lot.. Thanks for them
Terjemah
Jawapan daripada Pihak Penginapan: Dear Distinguished Guest, Thank you for taking the time to give us such nice comments following your recent stay at Hyatt Regency Chongming. We appreciate your recognitions to Peter/Rita/Amber with their professional service to you . It is with customer feedback Looking forward to your next stay with Hyatt Regency Chongming! Cheers!
Pengguna Tetamu
Hyatt Regency Double Room
Menginap pada Feb 2024
Keluarga
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Mac 2024
good service for W.R.M. AMBER TKS
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for taking the time to give us such nice comments following your recent stay at Hyatt Regency Chongming. We appreciate your recognition to Ms Amber Cui and treasure your comments. Looking forward to your next stay with Hyatt Regency Chongming!
Yunjoo Stewart
Regency Pet-Friendly Double Bed Room
Menginap pada Mac 2023
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Mei 2023
Owing to Effie my family(+two dogs) could have a wonderful time. Its our 3rd visit since last summer.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for taking the time to give us such nice comments following your recent stay at Hyatt Regency Chongming. We appreciate that Effie shows her professional service to you both to access to highly recognised. It is with customer feedback that we still need to assess our level of performance and areas of improvement. Looking forward to your next stay with Hyatt Regency Chongming!
kim
Bilik Anjing Mesra Suite Regency dengan Katil King Size
Menginap pada Sep 2022
Pasangan
1 ulasan
2.7/5
Disiarkan pada 6 Okt 2022
The location for this establishment is great but, for a 5 star hotel, this has been my worst experience and stay. Many of the room switches does not correspond with what was labelled eg: master switch only turns off the lights by the curtains, bathroom switch turns off the dining room lights. The dog park located in the hotel does not have light at night, which was a disappointment as we took our dogs along expecting to be able to let them run around at night. Upon leaving, we decided to have a quick bite at 咖啡厅. We were informed that there will be a 45 ‘minute wait time which was completely understandable knowing it is the golden week in china. But what we did not expect was to have to have 15 minutes for a canned sparkling water, hot milk and a cold latte. The food came out quickly after, they served the burger on a shovel, for the ease of eating, I requested for a plate. Having to wait 20 minutes just for a plate was just unreasonable, I had to remind them to bring the plate to me, by then the burger was cold and inedible. I requested for a new burger which they accepted, but to my surprised, the person in charge came to ask if I would like a new burger after 20 minutes and it is after previous waiter and waitress confirmed that the burger was already being re-fired.
The only thing that made our stay warm and brighten up our experience was Martin Zhu in the F&B department. He was great to help arrange seats for us in varies outlets so that we could bring along our two dogs. On our second day, after a disappointing meal outside of the hotel, Martin also quickly came to our rescue by preparing food for us when we were back. Overall, the experience would have been terrible if it wasn’t for him.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for taking the time to give us this comments following your recent stay at Hyatt Regency Chongming. We appreciate that our staff Martin show his professional service to you to access to highly recognised. It is with customer feedback that we still need to assess our level of performance and areas of improvement. Looking forward to your next stay with Hyatt Regency Chongming!
Arnold Jang
Hyatt Regency Double Room
Menginap pada Sep 2023
Lain-lain
25 ulasan
5.0/5
Luar Biasa
Disiarkan pada 24 Okt 2023
It was awesome..
Terjemah
Jawapan daripada Pihak Penginapan: Dear Distinguished Guest, thank you for taking time to give us such a nice comments following your recent stay at Hyatt Regency Chongming. Looking forward to your next stay with Hyatt Regency Chongming!