Shangri-La Balagezong Snow Mountain Star Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Shangri-La

Shangri-La Balagezong Snow Mountain Star Hotel

Opened in 2023
No.16 of 4-star Select Hotels in Shangri-La
200 meters southeast of Alpine Zizhi Rose Garden in Balagezong Scenic Area, Xinfu Village Committee, Barashe, Nixi Township, Shangri-La, Yunnan, China
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The Shangri-La Balagezong Snow Mountain Star Hotel is one of the newest hotels in Shangri-La, having opened in 2023. Show More
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hotel overview picture
Last booked 17 hrs ago
4.7/5Outstanding·Excellent Location
Very good. Amazing location, amazing service! Highly recommend. We will be back
Amenities
RestaurantHikingExecutive LoungePrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle Service24-Hour Front DeskLuggage StorageFreeBarLibrary
All Amenities
Surroundings
Landmarks: Echo Wall High-Altitude Glass Skywalk
(250m)
Landmarks: Shambara Natural Pagoda
(400m)
Landmarks: Shangri-La Grand Canyon
(2.4 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Snow Mountain Starry Panoramic Double Bed Room
6

Snow Mountain Starry Panoramic Double Bed Room

1 Queen bed
30m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Snow Mountain Starry Panoramic Terrace Suite
6

Snow Mountain Starry Panoramic Terrace Suite

Bedroom 1:1 Queen bed
45m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Snow Mountain Starry Panoramic Large Terrace Twin Quadruple Suite
8

Snow Mountain Starry Panoramic Large Terrace Twin Quadruple Suite

Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
75m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Snow Mountain Starry Panoramic Triple Family Suite
4

Snow Mountain Starry Panoramic Triple Family Suite

Bedroom 1:1 Single bed and 1 Queen bed
48m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Snow Mountain Starry Panoramic Twin Room
5

Snow Mountain Starry Panoramic Twin Room

2 Single bed
33m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Snow Mountain Starry Panoramic Exclusive Premier Suite
7

Snow Mountain Starry Panoramic Exclusive Premier Suite

Bedroom 1:1 Queen bed
64m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Snow Mountain Starry Panoramic Three-Bed Quadruple Family Suite
5

Snow Mountain Starry Panoramic Three-Bed Quadruple Family Suite

Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
76m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Snow Mountain Starry Scenic Double Bed Room
6

Snow Mountain Starry Scenic Double Bed Room

1 Queen bed
30m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Snow Mountain Starry Panoramic Starry VIP Room
6

Snow Mountain Starry Panoramic Starry VIP Room

1 Queen bed
38m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Guest Reviews(133)

4.7/5
Outstanding
Verified Reviews
  • Cleanliness4.7
  • Amenities4.7
  • Location4.8
  • Service4.7
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 8, 2024
Pro: Room can see beautiful scenery. Very remote and breath taking view. This is what one pays for. Need to improve: Front desk service non-Existence, need training and improvements. We had a confirmed time with front desk for hotel staff /driver to take us to the designated scenic spots in the hotel vicinity. This was included as part of accommodation package. Late at night, front desk contacted and informed us that the previously agreed and confirmed starting time would have to be delayed by 1 hour, to ‘suit other guests’. Firstly, front desk previously confirmed scenic spot visits were one-to-one but was changed/combined with another big group of guests. Secondly, why was confirmed appointment time changed to suit other guests? We were guests too, and all guests must be treated equally. At the end, through our insistence, the original confirmed time was honoured by front desk, but our treatment by front desk staff is totally unacceptable
M‍a‍r‍i‍s‍s‍a
April 7, 2024
Location up high on the mountain. Only have hotel restaurants. My family and another couple friends were assigned rooms that are so cold (11 Deg C in early Apr) including the bed that our guide tried to contact the receptionist to help us adjust the heater. But no one came. So my husband has to personally climb approx. 50 stairs to go to the main lobby as there is no phone in the room. Someone came & tried to adjust it but he said that was the best he could do and asked us to wait for 10 min to see if the heater was working but it didn’t. I asked for a change of room. I have to climb the stairs to the assigned new room to check if the heater is warm. When all ok, then we moved our stuff. The rooms above the main building has different heater and is comfortably warm. Wasted 1.5 hrs of our rest time when we were so tired. Next the bed is hard but the pillows are too soft. Breakfast is just adequate but taste bland. They are helpful but difficult to contact them without physically climb stairs to meet them. In summary, you need a car and ability to climb stairs to stay here.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 28, 2023
Very good. Amazing location, amazing service! Highly recommend. We will be back
S‍i‍e‍n‍g
September 15, 2024
Book a hotel in Balagzong, the price-performance ratio is very high. It includes tickets, breakfast, and tour rebates. The hotel environment is very comfortable and the place is super beautiful. The hotel lady upgraded our room to a room with a balcony, and the service was also very good. It is worth recommending sincerely👍👍👍
Original TextTranslation provided by Google
A‍i‍ ‍L‍i‍n‍g
September 22, 2024
The hotel room is relatively large and it is located in Bala Village. However, I feel that the room management is more like that of a homestay rather than a big hotel. The air-conditioning in the room happened to have problems and no one could fix it. Fortunately, there was a room to change. The butler service is really good. If you want to visit Balagezong, there are private pick-up services for all trips. Except for the Xiangta, which requires taking a bus, all other trips are picked up by drivers. You can play as you please without rushing. You just can't expect too much from a hotel in the mountains. It is really good.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 10, 2024
The hotel is in the Balagzong scenic area. You can drive in by yourself by looking at the hotel order at the entrance. Although the mountain road is winding, there are not many cars and it is very comfortable to drive. You can drive all the way to the hotel parking lot in Balagzong. The room is large and the facilities are pretty good in the mountainous area. The key is to open the window to see the view and the air is super good. The housekeeper enthusiastically helped us arrange the entire itinerary, and there was a car to pick us up and drop us off. The magnificent canyon and pagoda were really worth the trip. I ate Nisi earthen pot chicken in the restaurant opposite for two meals in a row, and the taste was excellent. I came here ten years ago, and this time I revisited the old place. I hope I will have the opportunity to come to Balagzong again next time.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 8, 2024
If you are visiting the Balagzong Scenic Area, it is recommended to book a hotel in the scenic area and drive in. The hotel is fully equipped with air conditioning and heating in the room. It only takes 5 minutes to walk to the lobby and any restaurant, and each room will have a butler to arrange the itinerary for you.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
August 2, 2024
In fact, Balagzong is really an underestimated scenic spot. The investment in the overall scenic spot can be seen to be very large, and it is not easy to operate. The scenery is very favorite for me, especially the top Shambhala Pagoda. Our family lives in a hotel inside the scenic spot, so it is very easy to play. And the room butler service is very good, and the play time will be arranged according to the itinerary. Dukezong Ancient Town or Diqing Airport Pickup Station: This service is very cost-effective. We specially chose this project before booking the hotel. It is a very convenient service for outsiders. My child likes the canyon zipline very much. At first, he was a little worried that he would be scared, but it was still very good after sitting on it. I personally observed that the steel rope of the zipline is still very thick. The whole family feels that it is worth coming again in different seasons after playing as a whole! In fact, two days are enough for the overall scenic spot. If you don’t stay in the scenic spot, it is completely enough to get up early and take the tourist special line from Dukezong Ancient Town for one day. We chose to stay in the scenic spot and play slowly because we thought that the family would be more relaxed.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2024
The room is very big, and it is very satisfying to have such a room type in the mountains. The price is a little high, but acceptable, after all, it is in the scenic area, and it also includes tickets and transportation for two people, which feels worth the money. The breakfast is average, it is pre-prepared dishes
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeChinese
StyleSet menu
Opening hours[Mon - Sun] 08:00-09:30 Open
HeightFee
Children under 1.2m in height
CNY 34.00 (approx. JPY 696) per person
Children over 1.2m in height
CNY 68.00 (approx. JPY 1,391) per person
Adult
Set menu:CNY 68.00 (approx. JPY 1,391) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2023
  • Number of Rooms: 37
The Shangri-La Balagezong Snow Mountain Star Hotel is one of the newest hotels in Shangri-La, having opened in 2023.

This hotel is located near many of Shangri-La's attractions including Echo Wall High-Altitude Glass Skywalk, Shambara Natural Pagoda and Bala Village.

At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Shangri-La hotel offers parking on site.

If you are looking for a convenient place to stay, our guests have told us that this location is excellent.

Services & Amenities

Restaurant
Executive Lounge
Bar
Café
Meeting Room
Multi-Function Room
Children's Playground
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Shangri-La Balagezong Snow Mountain Star Hotel?

Prices at Shangri-La Balagezong Snow Mountain Star Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Shangri-La Balagezong Snow Mountain Star Hotel?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does Shangri-La Balagezong Snow Mountain Star Hotel provide airport transfer services?

Yes, Shangri-La Balagezong Snow Mountain Star Hotel provides airport transfer services.

What amenities and services does Shangri-La Balagezong Snow Mountain Star Hotel have?

Shangri-La Balagezong Snow Mountain Star Hotel has the following amenities and services: Hiking, Executive Lounge, Parking.

Does Shangri-La Balagezong Snow Mountain Star Hotel have a swimming pool?

No, Shangri-La Balagezong Snow Mountain Star Hotel doesn't have a pool.

Does Shangri-La Balagezong Snow Mountain Star Hotel have fitness amenities?

No, Shangri-La Balagezong Snow Mountain Star Hotel doesn't have fitness amenities.

Does Shangri-La Balagezong Snow Mountain Star Hotel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Shangri-La Balagezong Snow Mountain Star Hotel have non-smoking rooms?

Yes, Shangri-La Balagezong Snow Mountain Star Hotel has non-smoking rooms. Please view the hotel listing for details.

Does Shangri-La Balagezong Snow Mountain Star Hotel provide breakfast?

Yes, Shangri-La Balagezong Snow Mountain Star Hotel provides breakfast.

Does Shangri-La Balagezong Snow Mountain Star Hotel have a restaurant?

Yes, guests can eat at: Restaurant, Café.

About This Property

Average Price FromJPY55718
Hotel Star Rating4