Zunshang Zangyun Manor Boutique Hotel

Attentive and friendly staff. Excellent location! walking distance to ancient town and attraction Many Many food options The room is beautiful! The room and bathroom is so toasty and comfortable. Kept us warm from the cold weather!!

Service and location is very good. The people are very attentive and available to help you with every need. They helped us with our luggage and made sure our room was okay at checkin We dislikes the one-use towel and after consultation they changed to normal towels and gave us a room upgrade. They also had English speaking employees although miscommunication will still happen!

Clean rooms in a boutique hotel that is run by a family who were very helpful and friendly. Breakfast was decent and tasty. I appreciated the little touches such as a humidifier and heating above the shower as the air in Shangri-La can get quite cold and dry. The room had a tea brewing setup with automated water dispenser, which would be handy for those who like their chinese tea.

Very regretted to pick this hotel and regretted I did NOT listen to the user review. The FREE pick up service and drop off is a false advertising at trip.com. I send them my arrival information a day ahead, by the time I text them that I have arrived, they said they are short of staff, ask me to take taxi myself:( and they will pay me back. it’s not about the money, it’s a hassle that the taxi driver have to look for the hotel that are located inside the ancient old town. By the way, they did not paid me back and did not offer to take me back to rail station when I check out. The room is cold, there is no control for you to turn on the temperature you need, sucks. The room I booked said it have the floor heater, false!!! The guy at the front desk rather play on his phone instead of giving you a smiles, this place is cold, cold welcoming, so regretted staying here, it is my worst experience ever.

Breakfast and service here are really awesome. We had a good time here. Thanks!

For all of thing it very good service staff very friendly , room it best

Overpriced place. Don’t let the lobby and the beautiful decor fool you. Staff is nice, but maintenance is poor so the rooms are rather run down. Humidity in the walls, bathroom not cleaned well. Couldn’t check in in time because the hotel lacked cleaning staff. Location is ok with a lit of restaurants, but place is not quiet at night.

Excellent locations for old town and outside Shangri la. We booked a room with Jacuzzi , very comfortable and clean. Only thing that bother me is the hotel staff smoke in the lobby all day long, our room smell of cigarette as this is a courtyard hotel.

This hotel was so beautiful!! It was very well located, and the staff was super friendly and helpful. I definitely recommend it.