Vienna International Hotel (Shanwei Chengqu)

Ulasan Vienna International Hotel (Shanwei Chengqu)

Vienna International Hotel (Shanwei Chengqu)

No. 104 Xingye Road, Urban District, Shanwei, Guangdong, 516600, ChinaLihat Butiran Hotel
Vienna International Hotel (Shanwei Chengqu)
Vienna International Hotel (Shanwei Chengqu)Vienna International Hotel (Shanwei Chengqu)Vienna International Hotel (Shanwei Chengqu)
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Ulasan Tetamu

8.9/10
1307 ulasan
Ulasan yang disahkan
Location8.8
Amenities8.8
Service8.9
Cleanliness9.0
Tapis mengikut:
Susun mengikut:
All reviews(1307)
Positive reviews(1277)
Reviews with photos/video(121)
Large rooms(66)
Friendly front desk staff(61)
Delicious breakfast(52)
Close to beach(31)
Perfect for business trips(21)
Average sound insulation(21)
Nice sea view(16)
Awesome gym(13)
Negative reviews(30)
Guest User
Standard Room (2 Beds)
Daftar masuk pada Dis 2024
Other
20 ulasan
9.5/10
Amazing
Disiarkan pada 10 Feb 2025
The Vienna hotel offers a very spacious room with great views over the harbour, and was well-stocked with anemities. A very pleasant stay overall.
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好,非常感謝您對我們服務的肯定,我們希望您即便在旅途中也能享受如家般的舒適和便捷,我們的追求永無止境,用心,真心,愛心期待您的下次來訪,預祝您天天都有好心情!
Guest User
Deluxe Double Room
Daftar masuk pada Mei 2024
Family
1 ulasan
8.0/10
Very good
Disiarkan pada 3 Jun 2024
good. nice. well done .ok convenient for me.I would go again check out the breakfast. whattt
Jawapan daripada Pihak Penginapan: Thank you. Welcome to our next visit
Guest User
Deluxe Double Room
Daftar masuk pada Mei 2024
Business traveler
22 ulasan
8.0/10
Very good
Disiarkan pada 12 Jun 2024
The room size is quite big
Jawapan daripada Pihak Penginapan: 尊敬的賓客:您好!感謝您的入住並在百忙之中抽出時間對我們進行點評,服務好每一位賓客是我們一致的追求,我們會秉承服務理念給所有賓客回家的感覺,祝您身體健康,工作順利,歡迎您的下次光臨,謝謝!
leeoneandonly
Business Double Room
Daftar masuk pada Jul 2025
Couple
3 ulasan
5.5/10
Disiarkan pada 9 Ogo 2025
The facilities and decor are quite outdated, reminiscent of the 1980s and 90s. The amenities are also lacking; there's no refrigerator or washing machine, and the air conditioner fan makes a loud, unpleasant noise, disrupting sleep. Cleanliness is acceptable, but the carpet is a bit dirty due to its age. At this price, it's not worth the money at all.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: We sincerely apologize for any inconvenience caused. We take your feedback very seriously and will gradually update our products in the next phase. We look forward to your next visit. Thank you!
M45695****
Deluxe Double Room
Daftar masuk pada Sep 2025
Family
6 ulasan
4.0/10
Disiarkan pada 6 Okt 2025
If you need a place to sleep at night, absolutely do not book this hotel, because it is incredibly noisy. It costs nearly 600 yuan a night, and not only does it have no windows, but you can also hear the wailing and screaming from the karaoke bar downstairs. The service is also rather indifferent; you'd be better off with a cheap, no-name hotel. Definitely avoid this place.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: We sincerely apologize for any inconvenience caused. We take your feedback very seriously and are providing training to improve our overall service skills. We look forward to your next visit and will arrange a high-floor room for you in advance. Thank you!
_YX17226****
Business Double Room
Daftar masuk pada Sep 2025
Family
1 ulasan
2.0/10
Disiarkan pada 5 Okt 2025
First, the environment is terrible. It's very old, the environment is awful, and the room smells awful. Second, the customer service staff are rude and incompetent. I booked a business room, which was more expensive than a regular room, and it was incredibly noisy. I called to complain about the noise, and the front desk said, "Because there are air conditioning units all over the place upstairs, there's nothing we can do. I can help you check out." It was past midnight, and instead of helping me resolve the issue, they offered to refund me. The staff here have absolutely no ability to help customers; they wouldn't even provide earplugs, just keep saying they can't give me a refund. This isn't a proper hotel, it doesn't even qualify as a hotel, and I will never come back.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: We sincerely apologize for any inconvenience caused. We take your feedback very seriously and are making improvements to our facilities. We will also increase training for our staff to enhance customer service. We apologize again and look forward to your next visit. We will arrange a better room for you in advance. Thank you!
Jinruihong
Business Double Room
Daftar masuk pada Nov 2024
Family
43 ulasan
8.7/10
Very good
Disiarkan pada 21 Dis 2024
There are many late-night snack stalls around the hotel. There is a KTV on the 4th and 5th floors downstairs. There are three fast charging stations on the first floor (1.4 yuan/kWh). The guy at the front desk was very enthusiastic and gave me two breakfast coupons. The room had a little smell and it was OK. Accept it, overall good and very cost-effective.
Teks AsalDiterjemah oleh Google
6/7
Jawapan daripada Pihak Penginapan: Thank you for your warm praise and support! We are very pleased to see your thoughtful comments. Your affirmation is the biggest motivation for our unremitting efforts and also makes our persistence more meaningful. We will continue to improve our service quality and look forward to welcoming you again and meeting you all from afar!
M261053****
Superior Double Room
Daftar masuk pada Apr 2025
Family
2 ulasan
5.5/10
Disiarkan pada 4 Mei 2025
The hotel is really old; I was woken up by a phone call at 1 a.m., and the person who answered didn't say anything. This morning I asked the front desk why they were calling, and they said they hadn't. I said, "Where else could they call from?" They said no. That means they haven't managed the front desk properly, or maybe it's a scam.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you so much for your stay and detailed review. It is thanks to guests like you who continue to care and encourage us that we are able to identify problems in our work, make corrections, and make continuous progress. From your review, we regret to see that this stay did not meet your expectations, and we sincerely apologize for any inconvenience caused. We take your feedback very seriously and will conduct a thorough investigation and make improvements. We sincerely look forward to your next visit.
Anonymous User
Superior Double Room
Daftar masuk pada Jul 2024
Other
8 ulasan
4.5/10
Disiarkan pada 23 Ogo 2024
The bed sheet has a black stain and some hair, as shown in the picture.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, We sincerely apologize for any inconvenience this may have caused. We take your feedback very seriously and have conducted a thorough investigation and are making improvements. Your understanding and tolerance are an encouragement and support to our work. We sincerely look forward to your next visit.
Anonymous User
Standard Room (2 Beds)
Daftar masuk pada Okt 2025
Other
1 ulasan
2.0/10
Disiarkan pada 30 Nov 2025
這個酒店設施比較老舊,我預訂的是雙床房,上面備註的是有湖景,結果打開窗户是沒有的,商家可能看的是攜程訂的原因,根本沒有安排湖景房,這一點體驗很不好,要知道沒有湖景我為什麼要訂你家酒店?這不是欺騙消費者嗎?然後辦理入住雖然有提醒樓下有KTV,但沒想到隔音這麼差,噪音一直持續到凌晨兩點,從晚上11點開始睡覺,硬是被吵得三個小時沒睡着,不建議大家入住,如果你是做好準備凌晨兩點後才睡那就沒有關係,不然吵得你絕對不可能睡得着,既然隔音這麼差,商家為什麼不在預訂房型那裡備註有噪音?反而利用標註湖景的字眼來欺騙消費者,這是第一次對維也納酒店這麼失望,攜程應該徹查商家貨不對版,強烈要求下架現有的房型重新整改,避免更多的客户跟我一樣踩坑
Menterjemah
Jawapan daripada Pihak Penginapan: 給您帶來不好的體驗抱歉,您反饋的問題我們也很重視,因衹有部分靠海,這邊會相應做出調整,同時也期待您的再次光臨,提前為您安排高樓層房間以表歉意,期待您的再次光臨,謝謝!
M2bl4aygw****
Superior Double Room
Daftar masuk pada Nov 2025
Other
1 ulasan
10/10
Outstanding
Disiarkan pada 16 Dis 2025
酒店的健身房非常好,環境優雅,設備器材齊全。器材種類多,日常訓練完全可以滿足
Menterjemah
Jawapan daripada Pihak Penginapan: 非常感恩收到您的五星好評!小家將一如既往地保持卓越的入住環境和貼心服務,讓您感受到家一般的温馨。期待着您的再次光臨,祝您生活愉快,充滿喜悦!
M2f2kicgu****
Standard Queen Room (No Window)
Daftar masuk pada Nov 2025
Traveling with friends
2 ulasan
10/10
Outstanding
Disiarkan pada 11 Dis 2025
酒店位置很好,不遠就有個海上棧道黃昏過去拍照非常美,早餐吃自助餐味道不錯。
Menterjemah
Jawapan daripada Pihak Penginapan: 感謝您的熱情好評與支持!看到您用心的點評,我們感到非常欣慰。您的肯定是我們不懈努力的最大動力,也讓我們的堅持更顯有意義。我們將不斷提升服務品質,期待能再次迎接您的光臨,與每一位遠道而來的您相聚!
M3045****
Business Room (2 Beds)
Daftar masuk pada Jul 2025
Business traveler
9 ulasan
10/10
Outstanding
Disiarkan pada 30 Ogo 2025
這次出差,一連入住了五天,説一下感受。服務好,第一天十點就到酒店了,前天馬上安排提前入住,還貼心送了早餐卷,好評!周邊環境可以,幾十米就到了海邊,晚上散步挺好的!訂的是商務雙床房,空間超大,十樓,安靜,住着好舒服!酒店有洗衣房+健身房,方便!説了這麼多優點,也提點建議,要不大家都説我是託了。有一點不滿意就是自助早餐了,雖然説吃飽沒問題,但作為這類大酒店,弄的東西味道真是一般,可能每個人口味不一樣吧。
Menterjemah
Jawapan daripada Pihak Penginapan: 花開四季,微笑迎客!哈哈,有沒有被小維的甜美微笑所感動!小維,信奉您為家人提供鄰里服務,“有朋自遠方來,不亦樂乎”,感受到美好的小維之旅,那就常常來看小維吧, 小維期待您的到來哦!
M37062****
Standard Queen Room (No Window)
Daftar masuk pada Nov 2025
Business traveler
10 ulasan
10/10
Outstanding
Disiarkan pada 14 Dis 2025
乾淨整潔,交通便利,早餐適合我口味,出差的不二選👍
Menterjemah
Jawapan daripada Pihak Penginapan: 看到您對小維的認可、激動之情已溢於言表,高山流水、知音難覓!我們把最好最實在的東西用在您的使用感受上,温馨而無壓,實在卻不浮華,您的感受就是對我們的肯定!我們會繼續努力!
M892892****
Standard Queen Room (No Window)
Daftar masuk pada Nov 2025
Family
5 ulasan
10/10
Outstanding
Disiarkan pada 14 Dis 2025
有免費停車場,洗衣房,入住還送了早餐,整體很滿意。
Menterjemah
Jawapan daripada Pihak Penginapan: 感謝您的熱情好評與支持!看到您用心的點評,我們感到非常欣慰。您的肯定是我們不懈努力的最大動力,也讓我們的堅持更顯有意義。我們將不斷提升服務品質,期待能再次迎接您的光臨,與每一位遠道而來的您相聚!