Hotel berhampiran Whiskey Creek Group Picnic Area (Whiskeytown NRA), Shasta County

Beautiful, clean room! Comfortable bed. Had problems with the handicap shower but decided we just might not know how to use it. Though we didn’t have a wheelchair, I noticed that there was plenty of room for one. Would definitely recommend this stay!

We used to stay here frequently 10+ years ago. This week we had business in Redding and opted to stay here. We are sorry we did. We stayed in room 103. When we arrived the refrigerator was unplugged, so with some effort I pulled the entire cabinet away from the wall to plug it back in. There were nasty stains on the filthy fabric headboard over the bed (picture posted). Two light bulbs were completely out (picture posted if a light out in the bathroom - it was dark). A third lamp had a broken housing for the lightbulb and it dangled from a loose wire. The toilet ran continuously. The bathroom fan would not vent, leading me to leave the bathroom door open while showering. The shower curtain was covered in mold (picture posted) The pond that used to be pristine with two beautiful swans is now a green cesspool. No swans. I was surprised while standing outside the room to have a large garbage filled bag drop from the second floor to within two feet of me. It was a housekeeper cleaning upstairs who didn’t bother to check if people were below before dropping garbage. As posted previously, they only provide two flimsy bath towels. I walked to the front office yo procure a couple more. They didn’t have them and required us to edit an hour for the maintenance guy to bring them. Believe me. We used to love this place. I’ve recommended the Gaia to friends traveling through Northern California. Now, I’m embarrassed I did. This hotel has gone down the poop. The management and staff are not taking care of it or the customers. We will not stay here again. Find better accommodations!

房間是美式傳統酒店的樣子，無功也無過，週末這裏挺熱鬧的，很多小孩子去游泳池玩，過來度假短住一晚是可以的

Typical chain motel, with one huge difference! When we checked in, there was a desk clerk named Andrew. I have severe mobility issues, so we requested a room right next to the elevator. He went one better and gave us the closest room to the lobby so I had the minimum possible walk. Then he offered to help us find a closer place to park (we declined as the handicap spaces were close enough). The final interaction was after we went out to grab dinner and came back to grab a couple of things from the shop. Andrew asked if we wanted to pay cash or charge it to the room. When we answered the latter, he verified the room number, which is to say that he remembered the individual guests. As long as management hires and retains people like Andrew, this will be a very pleasant place to stay, and a rare find.

Overall room conditions, amenities and cleanliness are satisfactory. The breakfast included are just basic stuffs, but coffee and tea are provided in the pantry throughout the day. However, the day front desk staff are the most unfriendly and unhelpful we have ever encountered.

We 3 adults and 2 large dogs arrived tired and hungry, and we greeted with efficiency and kindness. Tiffany at the front-desk made us feel like we were checking into her own business. We were accidentally checked into a room that hadn't been yet serviced, she was horrified. We switched quickly and efficiently. Later that night, she comped me some M&Ms from the little store. Nice experience.