Hotel berhampiran Chappie-Shasta Off-Highway Vehicle Area, Shasta Lake

Typical chain motel, with one huge difference! When we checked in, there was a desk clerk named Andrew. I have severe mobility issues, so we requested a room right next to the elevator. He went one better and gave us the closest room to the lobby so I had the minimum possible walk. Then he offered to help us find a closer place to park (we declined as the handicap spaces were close enough). The final interaction was after we went out to grab dinner and came back to grab a couple of things from the shop. Andrew asked if we wanted to pay cash or charge it to the room. When we answered the latter, he verified the room number, which is to say that he remembered the individual guests. As long as management hires and retains people like Andrew, this will be a very pleasant place to stay, and a rare find.

I chose this hotel as a halfway point in our road trip from Seattle to Phoenix, mainly because of the good reviews and the fact it had a microwave and fridge. So, here's my review after staying here for one night. The hotel was easy to find and is located in a industrial park area, next to a Hampton Inn. Not a very scenic location, but it appeared to be safe if you need to walk your dog around the property. I didn't see any restaurants within walking distance, but there are certainly many within a 1 mile radius (we ate dinner at the Olive Garden which was a short distance up the road). I had booked a single room with 2 queen beds using my Marriott points, and the desk clerk offered to upgrade me at no cost to a larger 2 bedroom suite with king size beds. That gave us more room which we appreciated. The hotel and room both were very clean and looked fairly new, with everything working as expected. Each of the bedrooms and living area had a wall mounted airconditioner/heater unit which wasn't too noisy. The bathroom was large and clean. Complimentary breakfast was served in the lobby from 5 am to 9:30 am. The complimentary WiFi had download and upload speeds of 15 Mbps. For negatives, the bedrooms only had a few outlets available, so bring a power ***** if you have a lot of electronic devices to charge up.  I could hear cars driving on the nearby highway, but it seemed to lessen in the late evening & early morning. The beds were super firm, so much so it hurt my back and made it difficult for me to get a good night sleep. Finally, the bathtub drain was clogged and it filled up with water while I was taking a shower. Would I stay here again? I'm not sure, as I didn't get much restful sleep with the hard beds. I'm actually going to try a different Marriott location or Hilton hotel for the trip back to Seattle.

酒店地理位置好，去shasta湖方便。房間面積很大，套房，有舒適的沙發，很適合親朋好友喝茶飲酒歡聚。前台熱情，服務周到。早餐豐富美味。