Hotel berhampiran Classic Home and Garden, Shelton

首先是酒店的地理位置很好，門口的主幹道前後幾個街區都有不少吃飯的餐廳選擇，步行到大學的各個地方逛一逛也很近。其次是酒店大堂雖然不大，但設定了很多舒適的沙發，佈置得挺温馨的，我去的時候正好是模聯比賽期間，各國選手都在那裡熱烈的討論，大廳裏還貼心的有一台電腦，我看到經常有人在使用，確實有時是很需要的。房間雖然不算大，但也並不侷促，定了一間大床房，床挺舒適的，不知道我沒有感覺需要倒時差是床的功勞嗎😏房間裏有一張長條書桌，正好方便我每天晚上處理一些工作的事情，沙發邊有一個暖氣櫃，其貌不揚，但是很實用，在這個下雪的日子裏，需要洗的小件物品我會擰乾後放在上面烘一下，第二天就幹了，換衣服前烘一下，穿上去還暖暖的😄算不算被我解鎖了新的功能。服務也剛剛好，不會打擾我，不會過分熱情，但是有需要的時候，都能及時給予幫助，每天也定時打掃房間、換毛巾等（之前看到有些評論説國外酒店入住後不是每天提供這些服務的）

What a beautiful place! It was on the last night of our long vacation and the previous hotel was awful. This place was a breath of fresh air, Spacious, clean, quiet, with an extremely nice breakfast included. All members of the staff were kind and welcoming. We will definitely go there again.

A nice hotel with spacious rooms, including a kitchenette, and friendly service. A perfect location for visiting Yale. My only complaint would be that the elevators are oddly slow and only one of the two appeared to be working. All things considered, I would be very happy to stay here the next time I’m in New Haven.

Hotel is dated with a cranky elevator. Double beds are clean and comfortable but tight for 2 persons. Shower is strong and hot. No toothbrush and toothpaste provided. Layout of room space is U-shaped which is a little hard to layout out luggage’s. Functional for our family of five. One of the rare rooms that can fit five. Breakfast provided.

MINORITIES STAY AWAY !!!!! From the moment that I walked into the lobby I was treated in a hostile unwelcome manner. I stated to the female employee to relax and proceeded on my way. I thought that was the end of the conversation and whatever her issue was. I then received a phone call in my room with a male saying that I was rude to this female staff. They are extremely biased and have no regards as to how they talk to you. Later as I was walking through the lobby and going to my car. I was approached by a male staff who stated that I violated a policy. I asked him what policy did I violate. He began escalating. He raised his hand and started pointing his hand in a hostile manner. His body language was very aggressive as well as his tone of voice. I asked him to stop raising his hand and yelling. He said, that he can do whatever the hell he wants to. He then said. You have to leave the premises or I'm calling the police. You violated a policy. He would not tell me what policy I violated. For all of the years that I traveled, or have stayed at a hotel. I've never been treated so rude. I've never even seen any other guest at any hotel treated, in this manner. This male staff was extremely aggressive, hostile and unreasonable. As a minority. I unfortunately expect these scenarios to play out in a way that will not benefit me. As the male staff stated. This is a private hotel and we don't want you here. That's all he would say. You violated a policy. This is a private hotel and we don't want you here. He would never say what policy I supposedly violated.

設施齊全，稍有點陳舊，空調夠勁，離耶魯步行不到10分鐘，離Union station火車站步行13分鐘，也可在樓下坐公交車，2站路到火車站

Staff is very accommodating. I called early to let them know I would be arriving late. They checked me in ahead and when I arrived, they extended my checked out time due to very late arrival. Thanks.

The Hotel Marcel was quite Modern and very aesthetically pleasing! Upon arrival, I could tell this hotel was full of charm and personality. I especially enjoyed my stay in a corner suite with a King bed. The bathroom was very luxurious and I felt as though it was something out of a magazine. Overall, my stay was very comfortable and affordable. If I had one gripe it would be that the interior of the room was very dim in lighting even when the lights were fully on (touch censored lighting was available). I wish more light was able to be in the room.

Hotel was generally fine, but I was discouraged by a couple of problems. First, we had a big leak in our room that flooded the floor. They were friendly and found us another room even though the hotel was full, but I was then quite surprised at check-out to discover that my rate rose $130 when we switched rooms because their computer system re-priced it. They immediately fixed it, but had I not scrutinized the bill, we would have been overcharged by a lot. I also thought they could have done more for the inconvenience than giving us a few Bonvoy points. On the positive side, the beds were very comfortable and the rooms were clean, which are two of the most important features in a hotel of this nature.

It’s a nice hotel to stay with near the school. Clean and neat with all necessities available. It is always my first choice !