Penginapan Hanyong di Shenzhen

The front desk staff are polite and friendly. McDonalds and subway exit right next to the hotel, so convenient. However the hotel is a bit old and there are hair on the bed. Can stay if you don't mind hygiene.

I booked this hotel via Trip.com and the experience was disappointing, especially at the start. The first room smelled damp and musty, the bed had dirt marks and quite a few long hairs that obviously weren’t mine, and the elevator in the building had a bad odor every time I used it. I called the front desk to ask for a room change. Their first response was that I’d need to pay an extra 30 RMB “cleaning fee” to switch rooms, which felt completely unreasonable and left a very bad taste. After some back-and-forth they finally agreed to waive it, but the cleaning lady who came to check clearly thought I was exaggerating or lying – she kept giving me doubtful looks. The second room was fairly great: no hairs, no strong smells, and everything worked (Wi-Fi, air-con, hot water). The area is quiet and the basic facilities are decent for the price. Overall it went from just okay to good. The initial room was genuinely unclean and the staff’s attitude (especially asking for money just to get a clean room) made the whole thing unpleasant. Expected better from a place listed on Trip.com.

我每次入住酒店，漢永酒店都找前台王女士訂房，王女士服務耐心，讓我覺得入住這家酒店倍感温馨，酒店保潔阿姨非常熱心，細心打掃房間，一塵不染，酒店上上下下，工作人員都非常熱情，禮貌，酒店有停車場，停車是不收取任何費用的，房間還配備小冰箱，餐廳環境很好。早上吃早餐的時候還能夠看到陽光很温馨。反正總的來説真的是一次非常愉快的入住體驗了，有喜歡出差訂房的朋友都可以選擇這家漢永酒店。