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Kami Memadankan Harga
1 malam
Ulasan Tetamu
9.5/10
Outstanding
272 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Jawapan daripada Pihak Penginapan: 親愛的客人,感謝您的用心點評,悦來萬山酒店公寓始終堅信用心就能做好,追求貼心服務,我們願與您一同分享喜悦舒適的體驗,給您帶來更多的驚喜和感動,歡迎常回家看看!
Shenggeguinvyaofuyang
Selected Executive Suite
Daftar masuk pada Apr 2025
Family
38 ulasan
10/10
Outstanding
Disiarkan pada 16 Mei 2025
It is very convenient to stay here. The boss is very nice and the location is very convenient. The elders who live with their children and elders go shopping with their children downstairs to buy delicious food, and I go to the surrounding dams by myself. The gold floor is very comfortable. You can watch the night view at night, and it is not noisy. Shenzhen is a beautiful and prosperous city. The bath water is very big, the house is very clean, and a lot of water is given every day. The disposable supplies are very complete, and the housekeeper service is the most thoughtful. The boss will help us edit the takeaway address. I have lived here for many days in a row. I will stay here again next time. The price of Ctrip is very favorable, especially there are discount coupons. This place is suitable for everyone to buy gold.
Teks AsalDiterjemah oleh Google
6/7
Jawapan daripada Pihak Penginapan: Dear guests, thank you for your thoughtful comments. Yuelai Wanshan Hotel Apartment always believes that we can do a good job with our heart and pursue considerate service. We are willing to share the joyful and comfortable experience with you and bring you more surprises and touches. You are welcome to come home often!
Guest User
Smart Enjoyment Business Room (Double Bed) (Smart TV + Scenic Balcony + Fridge & Washing Machine)
Daftar masuk pada Apr 2025
Family
8 ulasan
10/10
Outstanding
Disiarkan pada 12 Mei 2025
The apartment is perfect for a family trip! The room was spacious and clean, well-equipped, and the kids had plenty of space to play. The apartment is conveniently located near many kid-friendly activities and restaurants. The staff was friendly and welcoming, making us feel right at home. Highly recommended for families with kids!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 親愛的客人,感謝您的用心點評,悦來萬山酒店公寓始終堅信用心就能做好,追求貼心服務,我們願與您一同分享喜悦舒適的體驗,給您帶來更多的驚喜和感動,歡迎常回家看看!
PW MaMa
Selected Suite - City-View
Daftar masuk pada Apr 2025
Family
10 ulasan
6.5/10
Disiarkan pada 7 Mei 2025
The location is about 5 minutes away from the MTR station, but if it rains it's a little troublesome, there is no covered walkway along the road, the hygiene situation itself is okay, the floor is clean and no dust, but suddenly a cockroach came out near the coffee table! The toilet is too small. I'll hit it when I turn around in the shower! Room supplies replenished too slowly! Check-in is a bit unclear, call to contact! No front desk registration!
The service is very good and thoughtful, the facilities are complete, the location is convenient, the view is particularly wide, and the park scenery is also very good. I will come again next time.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 親愛的客人,感謝您的用心點評,悦來萬山酒店公寓始終堅信用心就能做好,追求貼心服務,我們願與您一同分享喜悦舒適的體驗,給您帶來更多的驚喜和感動,歡迎常回家看看!
Guest User
Smart Enjoyment Business Room (Double Bed) (Smart TV + Scenic Balcony + Fridge & Washing Machine)
Daftar masuk pada Jul 2024
Solo traveler
6 ulasan
10/10
Outstanding
Disiarkan pada 25 Ogo 2024
The environment is comfortable, the place is clean and sanitary, the service is thoughtful, the view is open, and there are restaurants, shopping malls, massages, and cinemas nearby. There is also a large-screen TV in the apartment.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guests, thank you for your thoughtful comments. Yuelai Wanshan Hotel Apartment always believes that we can do a good job with our heart and pursue considerate service. We are willing to share the joyful and comfortable experience with you and bring you more surprises and touches. You are welcome to come home often!
Hygiene: The hygiene was appalling. On the first day, as is customary, I checked the cleanliness first, and as shown in the picture, the sheets had a large yellow stain, and I immediately spotted two cockroaches. The disposable slippers were disassembled, and the soles were filthy, as if someone had worn them. During my two-day stay, I developed a large rash all over my body. I was speechless.
Facilities: They were fairly complete, but what's the use of that? There was hair on the toilet, hair in the refrigerator, and hair left by other people everywhere.
Service: The service was somewhat acceptable. On the first day, I mentioned the hair and sheet issues, and they provided replacement disposable four-piece bedding sets and disposable bath towels, along with an extra fruit platter. I figured I might as well accept it, and given the good location, I didn't pursue it further. However, during the next two days, I discovered a host of hygiene problems.
Environment: It was just so-so. The bed was small, and the water pressure in the shower was low, making showering a difficult experience.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: We apologize for the unpleasant experience you had. Thank you for your feedback; subsequent communication cleared up some misunderstandings, and we appreciate your understanding. During your stay, the hotel was fully booked with many guests, so please bear with us. We will strengthen our efforts to improve the hotel's facilities and service quality. Yuelai Wanshan regularly maintains and updates room environments and equipment, and continuously improves services to ensure a more comfortable and clean environment for every guest. We hope you will have a completely new experience on your next visit! We eagerly look forward to your next visit!
M764120****
Smart Enjoyment Business Room (Double Bed) (Smart TV + Scenic Balcony + Fridge & Washing Machine)
Daftar masuk pada Jan 2025
Couple
3 ulasan
5.5/10
Disiarkan pada 26 Feb 2025
The room fee is 250 for half a day and the parking fee is 60. Those who need parking should consider this carefully.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Hello! Thank you for your feedback. Parking fees are collected by the property management company, and we have always posted this information in our platform's facilities policy so that everyone can easily see it when booking. We understand your concerns, and please feel free to contact us for assistance if needed! Have a pleasant day! 🌟
The room had a strong odor, definitely indicating excessive formaldehyde levels. The toiletries were also very cheap and of poor quality. Aside from the butler service, everything else was subpar, and several cockroaches were running around inside. You get what you pay for, I guess. The butler service was indeed good, but it's not good to rely solely on service when the amenities are bad.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear fellow hoteliers, please ensure your quality control and service are top-notch! Yuelai Wanshan Hotel Apartment opened last National Day. All furniture was pre-produced in bulk at the furniture factory, and guest rooms are decorated with environmentally friendly materials and have undergone environmental testing to ensure compliance with standards. Toiletries are also of five-star quality to provide guests with a premium experience. Cockroach control is also regularly carried out. Located in Shuibei, Luohu District, Yuelai Wanshan boasts a convenient location and sincerely welcomes all guests, offering you the comforts of family.
Basically very satisfied, very close to the subway station. The facilities are quite complete for a commercial residential apartment, the room is clean and well-maintained, and it is very enjoyable to watch TV with a projector. KK Mall is downstairs, which is very convenient for shopping, entertainment and dining.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for your thoughtful review. Yuelai Wanshan Hotel Apartment always believes that we can do it well with our heart and pursue considerate service. We are willing to share the joyful and comfortable experience with you and bring you more surprises and touches. You are welcome to come home often!