GreenTree Inn (Shenzhen East Railway Station Changlong Subway Station) Reviews
GreenTree Inn (Shenzhen East Railway Station Changlong Subway Station)
No. 1 Changlong Bayue First Street, Buji, Longgang, Shenzhen, Longgang District, Shenzhen, Guangdong, 518100, ChinaView Hotel Details
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GreenTree Inn (Shenzhen East Railway Station Changlong Subway Station) Guest Reviews
4.1/5
157 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.1
Amenities4.0
Service4.2
Cleanliness4.1
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All reviews(157)
Positive reviews(143)
Reviews with photos/video(38)
Clean and tidy(38)
Easy to get around(21)
Great value for money(18)
Classy environment(12)
Convenient location(12)
Friendly front desk staff(8)
Close to metro(8)
Poor air conditioning(5)
Negative reviews(14)
Guqing
Superior Double Room
Stayed in 2022年10月
Solo travelers
21 review
3.7/5
Posted on 2022年10月15日
The location is easy to arrive with only 5 minutes walking distance from Changlong Metro station. However the hotel is just at the corner of high traffic crossing and if you need a good sleep, the location is definitely not recommended.
The room is okey but the shower head cannot be fixed. This is really my first time to have such experience. Maybe the hotel is aged and should consider fixing the equipment rather than leave inconvenience to customers.
I am sorry I will not recommend this hotel and will not choose it again.
Response from Property: 首先感謝您花費寶貴的時間在此留下您的點評。沒能得到您5分的好評小格表示很傷心,我們會不斷的改進,有了您的支持,小格的明天會越來越好的,期待您的再次入住!我們歡迎您在不久的將來再次光臨我們酒店,小格最後祝您身體健康,工作順利!期待您再次光臨喔”
Guest User
Double Room
Stayed in 2024年4月
Business travelers
1 review
1.2/5
Posted on 2024年4月16日
In terms of value for money, this hotel is not good. You can smell a smell as soon as you open the door. There is no separate shower facility in the bathroom. The shower head is located between the toilet and the wash basin. Once you take a shower, both sides and the entire bathroom are smelly. The floor was soaked and unusable. The air conditioner in operation kept making a rattling sound, making it impossible to sleep. I originally booked it for two days, but I couldn't bear to check out immediately the next day.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. If you are not satisfied with the room when you check in, you can contact us as soon as possible and we will solve the problem for you as soon as possible. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Superior Double Room
Stayed in 2023年8月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2023年11月17日
The hotel has convenient transportation and complete facilities. Every employee is friendly and provides considerate service!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Mark 2023
Superior Double Room
Stayed in 2023年4月
Solo travelers
19 review
2.0/5
Posted on 2023年5月2日
The location of the hotel is ideal, the air conditioner is cool, and staying in a hotel is taboo. The room is full of rubber slippers, the walls are stained with yellow pianos, and the toilet is a so-called subtropical rainforest. , I am happy to live in these hotels, I am worth the price
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for your bad stay experience. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. Regarding the air-conditioning and sanitation issues in the room, the hotel has stepped up cleaning and maintenance to ensure that you will not have problems with your next stay. We apologize for the inconvenience caused to you again.
Guest User
Double Room
Stayed in 2023年4月
Other
1 review
5.0/5
Outstanding
Posted on 2023年4月28日
The hotel is estimated to be hygienic and the environment is very good. The important thing is that the hotel service is very good. The male boss has a kind smile and kind eyes, and he is also very good at communicating and talking. Good, worth recommending, stay again next time you travel
Original TextTranslated by Google
Response from Property: Dear Dike officer, thank you very much for your support to the hotel. The beautiful moment is to see your evaluation. It is warm and sweet. I wish you a happy life and a beautiful smile every day. I look forward to your next visit arrival!
seback
Deep Sleep Theme Room
Stayed in 2023年11月
Other
2 review
5.0/5
Outstanding
Posted on 2023年11月25日
Very close to the subway station, very convenient, and the room was very nice
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Shengkatalinnuozhoudengzilong
Double Room
Stayed in 2023年8月
Business travelers
8 review
1.0/5
Posted on 2023年8月17日
The room was not cleaned, garbage bags were left on the stools, and it took a long time to issue an invoice!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We sincerely apologize for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you have any questions about your check-in, please contact us in time and we will handle it for you in time. Regarding the invoice issue, because the invoice is issued during the peak check-out period, there may be other guests waiting, keeping you waiting for a long time! If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
狂小子
Superior Double Room
Stayed in 2023年1月
Family
26 review
2.7/5
Posted on 2023年1月25日
Haven’t been here for three years! Things have changed outside! The department store opposite is gone! The hotel is old! There is water coming out of the window sill in the room! The shower head in the bathroom is broken, so you have to hold it with your hands to shower! There can be no warm water between cold and hot water, one is cold water and the other is hot water! I originally stayed for two days! Now let’s just change it to one day!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Room (2 beds)
Stayed in 2023年7月
Travel with friends
5 review
2.0/5
Posted on 2023年8月21日
It’s hard to rate. If it’s not necessary and you want a good experience, don’t come here.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and review. From your review, we are sorry to see that your stay did not meet your expectations, and we apologize for the inconvenience caused to you. If you have any questions during your stay, you can contact the hotel front desk colleagues! The hotel is dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy every day!
Guest User
Superior Room (2 beds)
Stayed in 2023年4月
Other
9 review
4.0/5
Very Good
Posted on 2023年4月21日
The room this time was okay and the price/performance ratio was high! But the bathroom handle is off. I didn’t see Xiaoqiang today. There were cockroaches in the house the day before yesterday! Overall it’s pretty good!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for visiting GreenTree Inn. We apologize for not giving you a perfect stay experience. We have rectified the bathroom handle and hygiene issues you raised. If you have any questions, you can contact us at any time. The hotel is 24 hours a day. We sincerely serve you, we look forward to your visit again, and wish you happiness every day!
Guest User
Superior Double Room
Stayed in 2023年2月
Solo travelers
7 review
3.0/5
Posted on 2023年5月10日
There is a smell of cigarette smoke, the sanitation can be improved, the room size is okay, but there is nothing to say about the price, and the front desk service is quite good....
Original TextTranslated by Google
Response from Property: Dear guest, thank you for visiting GreenTree Inn. We apologize for not giving you a perfect stay experience. We will rectify the smell and hygiene issues in the room you raised immediately. If you have any questions, you can contact us at any time. Hotel 24 Hours to serve you wholeheartedly, we look forward to your visit again, wish you happy every day!
Hejiubuchicai!
Double Room
Stayed in 2023年2月
Business travelers
42 review
3.0/5
Posted on 2023年2月15日
The main reasons are that the room is too small and the facilities are old. The main reason is that the WIFI network is too poor to work, and there is no breakfast service. Please improve it. Hotels with the same price range have breakfast and good WIFI.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Double Room
Stayed in 2023年6月
Other
1 review
4.2/5
Very Good
Posted on 2023年6月25日
Renew the original room with one click or change the room
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and review. It is the continuous reviews of us from customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that your stay did not meet your expectations, and we apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has made careful investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Guest User
Superior Double Room
Stayed in 2023年9月
Business travelers
9 review
5.0/5
Outstanding
Posted on 2023年9月21日
It's okay, I don't live by myself
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Siuuuuuuu~
Superior Double Room
Stayed in 2023年9月
Business travelers
40 review
3.0/5
Posted on 2023年9月13日
Average value for money.
Original TextTranslated by Google
Response from Property: First of all, thank you for taking your precious time to leave your review here. Xiaoge is very sad that we could not get your 5-point praise. We will continue to improve. With your support, Xiaoge will get better and better tomorrow. We look forward to your stay again! We welcome you in the near future. When you visit our hotel again, Xiaoge finally wishes you good health and success in your work! We look forward to seeing you again.”