Shenzhen Bay Joy Hotel

Shenzhen Bay Joy Hotel Reviews

Shenzhen Bay Joy Hotel

No.2329 Xinhai Building, Nanshan Avenue, Nanshan District, Shenzhen, Guangdong, 518052, ChinaView Hotel Details
Shenzhen Bay Joy Hotel
Shenzhen Bay Joy HotelShenzhen Bay Joy HotelShenzhen Bay Joy Hotel
Check available rooms for your travel dates
We Price Match
1 night

Shenzhen Bay Joy Hotel Guest Reviews

4.6/5
Very Good
4334 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(4334)
Positive reviews(4138)
Reviews with photos/video(1642)
Easy to get around(845)
Convenient location(738)
Awesome amenities(731)
Close to metro(610)
Friendly front desk staff(572)
Many amenities(285)
Convenient parking(233)
Perfect for business trips(225)
Negative reviews(196)
Guest User
Comfort Double Bed Room
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 24, 2025
A fabulous and really comfortable hotel with close access to Nantou ancient city for a stunninglyow price! Highly recommend!
Response from Property: 最最親愛的朋友，對於我們而言夢想讓我們一直保持着高昂的氣勢跌跌撞撞的走到現在，親對於酒店的讚賞和肯定，都是我們前進路上最好的鼓勵呢，您放心吧，我們一定繼續全力以赴，用心做到最好哦！
Guest User
Comfort Double Bed Room
Stayed in Jan 2025
Couples
2 review
4.5/5
Great
Posted on Feb 5, 2025
Amazing location, the metro is right outside and lots of conveniences nearby. The toilets and showers are a little less soundproof though
Response from Property: 尊敬的客人您好，感謝您的入住及給我們提供為您服務的機會。您的點評裏有支持有建議是我們非常難得的寶貴財富，我們也將繼續努力不斷完善各項服務，希望能在悦海您再相逢。祝您心情愉快，闔家幸福！
Angus
Exquisite Big Bed Room
Stayed in Jan 2025
Business travelers
18 review
4.2/5
Very Good
Posted on Feb 16, 2025
This hotel is very near the mass train railway station. The hotel cost is reasonable.
Response from Property: 最最親愛的朋友，對於我們而言夢想讓我們一直保持着高昂的氣勢跌跌撞撞的走到現在，親對於酒店的讚賞和肯定，都是我們前進路上最好的鼓勵呢，您放心吧，我們一定繼續全力以赴，用心做到最好哦！
Guest User
Comfort Double Bed Room
Stayed in Nov 2024
Family
5 review
3.2/5
Posted on Feb 3, 2025
Location is ok just exit of the metro ! W a boy always convenience the most important! The room ok , nt very clean n small ! But nth to eat or to shop surroundings! Little bit isolated!
Response from Property: 尊敬的客人您好，感謝您的入住及給我們提供為您服務的機會。您的點評裏有支持有建議是我們非常難得的寶貴財富，我們也將繼續努力不斷完善各項服務，希望能在悦海您再相逢。祝您心情愉快，闔家幸福！
Rodo
Comfort Double Bed Room
Stayed in Feb 2025
Couples
76 review
4.5/5
Great
Posted on Mar 13, 2025
The hotel is nice, clean and the sercice is warm and professional.
Response from Property: 尊敬的客人您好，感謝您的入住及給我們提供為您服務的機會。您的點評裏有支持有建議是我們非常難得的寶貴財富，我們也將繼續努力不斷完善各項服務，希望能在悦海您再相逢。祝您心情愉快，闔家幸福！
Nicoleen
Comfort Double Bed Room
Stayed in Sep 2024
Solo travelers
40 review
5.0/5
Outstanding
Posted on Dec 28, 2024
I loved this hotel. Will definitely be back. Staff are friendly. Rooms are spacious and clean. It's walking distance to restaurants and shopping.
Response from Property: 夜晚因繁星而美麗，人生因相遇而美好，朋友因相助而深情，戀人因相知而相愛，我們因您而更美好。感謝您的句句好評向每位入住的客人送上一句真誠的問候！期待您的再次光臨！
MAN KIT
Executive King Bed Room
Stayed in Sep 2024
Solo travelers
72 review
3.5/5
Posted on Oct 29, 2024
Good location, able to direct access from metro station. Tap in face washing area looks broken.
Response from Property: 尊敬的客人您好，感謝您的入住及給我們提供為您服務的機會。您的點評裏有支持有建議是我們非常難得的寶貴財富，我們也將繼續努力不斷完善各項服務，希望能在悦海您再相逢。祝您心情愉快，闔家幸福！
Broketravels
Comfort Double Bed Room
Stayed in Aug 2024
Couples
10 review
4.5/5
Great
Posted on Sep 30, 2024
Very convenient and close to key locations in Nanshan. The bed was especially comfortable and so was the robe in the room Weird that there was no hand soap but you can take the body wash from the toilet Sink is next to the bed
Response from Property: 尊敬的客人您好，感謝您的入住及給我們提供為您服務的機會。您的點評裏有支持有建議是我們非常難得的寶貴財富，我們也將繼續努力不斷完善各項服務，希望能在悦海您再相逢。祝您心情愉快，闔家幸福！
Msian couple Lim
Deluxe King Loft Bed Room
Stayed in Dec 2023
Couples
10 review
4.2/5
Very Good
Posted on Jan 8, 2024
The hotel located very near to train station exit D. Just a small walking distances and convenient for traveller. The room set up is not the same as the pictures shown for 2 floor queen size room. The bed is at lower floor and the tea set is located at higher floor, this will be a-bit useless as higher floor have little things. Quite an unexpected different as compared to listed pictures. No security deposit box available. The toilet 🚽 have warm seater.
6/9
Response from Property: Dear customer, thank you for your stay. We are sorry that we were not able to satisfy you 100% during your stay. If there is anything we did not do in our hotel, you are welcome to point it out or report it to the front desk. We will do our best to satisfy you! Welcome to visit again, wish you a happy life!
Yan hung
Business Executive Suite Room
Stayed in May 2024
Family
2 review
3.0/5
Posted on Aug 25, 2024
location is a big plus, very close to the station exit. But the ac is keep dripping in the room.... toilet was wet when we first checked in and the window was super hard to close!!! I called the staff come up for closing the window twice, they DIDNT COME UP at all.
Response from Property: 尊敬的客人您好，感謝您的入住及給我們提供為您服務的機會。您的點評裏有支持有建議是我們非常難得的寶貴財富，我們也將繼續努力不斷完善各項服務，希望能在悦海您再相逢。祝您心情愉快，闔家幸福！
Leavemeamessage
Business Executive Suite Room
Stayed in Nov 2023
Couples
20 review
4.2/5
Very Good
Posted on Dec 29, 2023
Fast and easy check in! Was lucky enough to be able to do late check out. Although they have a station right outside the hotel, there’s not much options for dining nearby. Delivery service is convenient though.
Response from Property: Dear DiKeGuan, thank you very much for taking your precious time to give us recognition, and also thank you very much for your support of the hotel. We are still a little bit disappointed that we did not get your full 5-point praise. Maybe the hotel has done something wrong. We hope that you can point out our shortcomings to us when you come next time. We will work hard to do better. We will continue to serve attentively so that every guest who comes to the store can feel the warmth of home. , I hope our service can bring you more surprises and touches, and we look forward to your next visit!
Trista Lau
Deluxe King Loft Bed Room
Stayed in Nov 2023
Couples
25 review
4.5/5
Great
Posted on Dec 28, 2023
The location is nice near the ancient city and right in front of the MTR station which is really convenient.
Response from Property: 非常感謝您對小悦悦的支持和各方面的認可， 小悦悦們所做的一切都衹為每一位賓客帶來不一樣的度假體驗， 看到您的滿意和肯定， 小悦悦們真的是非常的感動，我們將會繼續努力時刻準備着您隨時回來。
Guest User
Comfort Double Bed Room
Stayed in Nov 2023
Solo travelers
4 review
4.0/5
Very Good
Posted on Dec 24, 2023
This hotel is located outside one of the subway’s exits, making it very accessible and convenient. There are numerous eateries and places to visit within walking distance. The hotel staff were also friendly which made the stay pleasant.
Response from Property: .Thank you for your review. Your words sometimes encourage us and sometimes remind us. We feel happy but also feel a little bit of pressure at the same time. We are happy that you can give us such a pertinent evaluation after checking in. At the same time, although you have asked questions We feel a little bit of pressure in our hearts, but this is also a spur to our work. Thank you again for your review. We will definitely solve some problems in our work as soon as possible. Our progress still needs your testimony! Looking forward to your next stay.
MW MB, Canadian retirees
Executive King Bed Room
Stayed in Apr 2024
Couples
18 review
3.0/5
Posted on May 26, 2024
The front desk service was very unhelpful and borderline rude. The room had a toilet that was so loud it woke up the other person in the room. The breakfast buffet selection was limited compared to the other seventeen hotels that we stayed at in China.
Response from Property: 感謝您如此細緻的點評分享，很抱歉此次入住未能完全達到您的期望。關於您提及的每一條寶貴的建議我們都將分享至酒店管理層，從細微處發現不足，保持好的方面，改進不足。我們始終追求為客人打造完美的入住體驗，相信在您下次入住時會有全新的體驗，誠邀您的再次到來。
Anh Vũ Thị Nam
Exquisite Big Bed Room
Stayed in Apr 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Jun 7, 2024
The room was spacious and comfortable, providing a good level of comfort and cleanliness. However, I was disappointed to find that despite the description mentioning a gym, there was actually no gym available on-site. One major drawback was the strong smell of smoke in the hallways, which was quite unpleasant and affected the overall experience. On a positive note, the staff were very polite and supportive, always ready to assist with any requests. Overall, while the room itself was satisfactory, the misleading amenities and the smell in the hallways were significant downsides.
Response from Property: 感謝親的點評，話語中時而鼓勵我們，時而提醒我們，我們在感到高興的同時又感到一絲絲壓力，高興的是您能在入住以後還給予我們如此中肯的評價，同時雖然對您提出問題我們心中感到一絲絲壓力，但是這也是對於我們工作的一種鞭策。再次感謝您的一番評價，我們定會盡快處理我們工作中所存在的一些問題，我們的進步還需要您的見證哦！期待您的下次入住。