Atour X Hotel Shenzhen Luohu Dongmen

Very comfortable stay! The front staff was very accommodating and friendly! Special mentions 恒星 and 泠玥 . Will definitely book atour again. Pillow so comfy we bought some to take home!

Very clean and big. Love the services provided. The hotel also provide free washing machine that does not require detergent (auto) and dryer. The tv shows the status of both machine so we dont have to wait for the washing machine and dryer outside of the room

The room is clean and big. It is nice and comfortable to stay and also the location is very convenient! Great stay in Shenzhen!

Five-star recommendation for this hotel! The overall stay experience is excellent, with clean rooms and soft bedding that ensure a comfortable sleep. The front desk staff are friendly, and check-in/check-out processes are efficient. The surrounding facilities are comprehensive, making dining and shopping convenient at the East Gate, while transportation by taxi or subway from downstairs is also very easy. Public areas are well-maintained and pleasant, with thoughtful attention to details. There's a wide variety of breakfast options, offering great value for money!

Very clean and spacious. Got upgraded to larger room, so comfortable! Aircond was functioning really well, and receptionists were very helpful

The overall service at the hotel was excellent. The front desk staff and housekeeping staff were friendly, courteous, and helpful. I would especially like to thank Auntie Lian from the Food & Beverage Department. She didn’t mind getting dirty at all and kindly helped me search through the rubbish to find something I had misplaced. I truly appreciate her patience, kindness, and willingness to go the extra mile to help a guest.

Amazing stay! Huge and comfortable room. Staffs are always friendly, and willing to provide assistance whenever I have any queries. Will stay again!

Nice hotel, located directly opposite Dongmen district, with gym and free laundry, room is clean, bed is comfortable, hotel provided with one firm and one soft pillow, the staff are friendly, attentive and polite, from the concierge 小练，青霞，小陶， to housekeeper 小琴， we had a restful stay.

The stay experience this time was very pleasant. The room was thoroughly cleaned, free of odors, and the bedding was soft, making for a restful sleep. The soundproofing was effective, and the area was relatively quiet at night. The staff at the front desk were friendly, responded promptly to requests, and the hot water was stable. The location was convenient for food. Dongmen is nearby but still far enough not to be noisy . Breakfast was awesome