Vienna Hotel (Shenzhen South China City, Hehua Metro Station)

Ulasan Vienna Hotel (Shenzhen South China City, Hehua Metro Station)

Vienna Hotel (Shenzhen South China City, Hehua Metro Station)

No. 234 Pingji Avenue, Pinghu Subdistrict, Longgang District, Shenzhen (North Side of China South City), Daerah Longgang, Shenzhen, Guangdong, ChinaLihat Butiran Hotel
Vienna Hotel (Shenzhen South China City, Hehua Metro Station)
Vienna Hotel (Shenzhen South China City, Hehua Metro Station)Vienna Hotel (Shenzhen South China City, Hehua Metro Station)Vienna Hotel (Shenzhen South China City, Hehua Metro Station)
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Ulasan Tetamu

9.2/10
Very Good
505 ulasan
Ulasan yang disahkan
Location9.2
Amenities9.1
Service9.2
Cleanliness9.2
Tapis mengikut:
Susun mengikut:
All reviews(505)
Positive reviews(486)
Reviews with photos/video(34)
Easy to get around(39)
Friendly front desk staff(35)
Convenient location(21)
Delicious breakfast(20)
Classy environment(19)
Close to metro(18)
Convenient parking(15)
Perfect for business trips(11)
Negative reviews(19)
Rana Tufail (Rana Saab)
Superior Queen Room
Daftar masuk pada Apr 2026
Solo traveler
8 ulasan
5.5/10
Disiarkan pada 6 Mei 2026
The hotel location is very good. Next to Hehua station. But the entire hotel smells musty from the moment you walk inside. My room had a very large Column in the middle of the room which made it impossible to navigate the bed. I could only enter and exit the bed from 1 side. Breakfast was prepared and kept, no toaster for the bread. Hotel is decent but they can definitely improve.
Jawapan daripada Pihak Penginapan: Dear Guest, thank you for choosing Hehua Metro Station Hotel. We sincerely apologize for not providing you with a satisfactory stay. It was our oversight that you were not satisfied. If you have any dissatisfaction during your stay, please let us know, and we will arrange a room change for you immediately. Our hotel opened in 2017 and has relatively complete facilities and equipment. We are committed to providing you with attentive and timely service. We are located near Hehua Metro Station, less than 50 meters away, making transportation relatively convenient. The outlet mall is only 1 kilometer away, providing convenient shopping and dining options. The hotel uses Vienna standard mattresses, which are softer than those in other hotels. To ensure the quality of our service, we have newly equipped our hotel with air purifiers for your experience. To further enhance customer satisfaction, the hotel offers services such as breakfast packing and complimentary fresh water. We hope you will experience even better service during your next stay. Thank you again for your support. All staff at Hehua Metro Station Hotel look forward to your next visit.
Ammad 3852
Standard Room (2 Beds)
Daftar masuk pada Mei 2026
Business traveler
12 ulasan
6.5/10
Disiarkan pada 22 Jun 2026
Not highly recommended because not very clean and proper breakfast..
Jawapan daripada Pihak Penginapan: 尊敬的貴賓,感謝您選擇禾花地鐵站店,未能給您本次入住帶來一個好的入住體驗,我們深表歉意,沒有讓您滿意是我們工作失誤,如果您在入住期間有任何不滿意都可以告訴我們,第一時間會幫您安排換房處理,我們酒店是2017年開業的設施設備還是比較完善的,我們一定認真培訓每一個員工希望能給您周到及時的服務,我們位於禾花地鐵站附件離地鐵站不足50米,交通相對便利,到奧特萊斯衹有1公里可供您購物用餐,酒店的床是採用維也納標配床墊,比其他酒店的床更軟,為確保酒店服務質量,我們酒店新配備空氣凈化器供您體驗,同時為提高客户滿意度,酒店有為客户提供早餐打包、甘泉送客等各項服務,希望您再入住時,能體驗到我們更加優質完善的服務,再次感謝您對酒店的支持,禾花地鐵站店全體員工期待您的再次光臨
Macito
Deluxe Panoramic Twin Room
Daftar masuk pada Jul 2025
Business traveler
39 ulasan
4.5/10
Disiarkan pada 17 Ogo 2025
Hotel is very old and smells bad at rooms,
Jawapan daripada Pihak Penginapan: 尊敬的貴賓,感謝您選擇禾花地鐵站店,未能給您本次入住帶來一個好的入住體驗,我們深表歉意,沒有讓您滿意是我們工作失誤,如果您在入住期間有任何不滿意都可以告訴我們,我們酒店是2017年開業的設施設備還是比較完善的,我們一定認真培訓每一個員工希望能給您周到及時的服務,我們位於禾花地鐵站附件離地鐵站不足50米,交通相對便利,到奧特萊斯衹有1公里可供您購物用餐,酒店的床是採用維也納標配床墊,比其他酒店的床更軟,為確保酒店服務質量,我們酒店新配備空氣凈化器供您體驗,同時為提高客户滿意度,酒店有為客户提供早餐打包、甘泉送客等各項服務,希望您再入住時,能體驗到我們更加優質完善的服務,再次感謝您對酒店的支持,禾花地鐵站店全體員工期待您的再次光臨
L.Imp
Deluxe Double Room
Daftar masuk pada Jan 2026
Traveling with friends
55 ulasan
10/10
Outstanding
Disiarkan pada 5 Mac 2026
The rooms were clean very comfortable and the staff was amazing
Jawapan daripada Pihak Penginapan: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Deluxe Room (2 Beds)
Daftar masuk pada Jun 2025
Business traveler
7 ulasan
7.5/10
Disiarkan pada 9 Jul 2025
Thanks
Jawapan daripada Pihak Penginapan: 能和客官相遇是緣分,小維很重視這種緣,當然也想讓客官能在這裏過的愉悦愜意,我們一直在為此做準備,您的滿意是小維前進的動力,歡迎您常來
Guest User
Standard Double Room
Daftar masuk pada Nov 2025
Other
2 ulasan
1.7/10
Disiarkan pada 23 Dis 2025
They always assign the last room, even though there are so many rooms that haven't been booked yet. They book several times a month, and it's always the last room they assign.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, thank you for choosing Hehua Metro Station Hotel. We sincerely apologize for not providing you with a satisfactory stay. It was our oversight that you were not satisfied. You booked a room without a window, but we have upgraded you to one with a window free of charge. If you have any dissatisfaction during your stay, please let us know, and we can arrange a room change for you. Our hotel opened in 2017 and has relatively complete facilities and equipment. We are committed to providing you with attentive and timely service. We are located near Hehua Metro Station, less than 50 meters away, making transportation relatively convenient. The outlet mall is only 1 kilometer away, providing convenient shopping and dining options. The hotel uses Vienna standard mattresses, which are softer than those in other hotels. To ensure the quality of our service, we have newly equipped our hotel with an air purifier for your experience. To further enhance customer satisfaction, the hotel offers services such as breakfast packing and complimentary fresh water. We hope you will experience even better service during your next stay. Thank you again for your support. All staff at Hehua Metro Station Hotel look forward to your next visit.
FFight
Deluxe Double Room
Daftar masuk pada Jul 2025
Business traveler
58 ulasan
3.5/10
Disiarkan pada 24 Ogo 2025
The hotel management is a mess. I suggest the boss to reorganize the team. I don't know if the clothes dried in the laundry room were stolen by someone else or taken by mistake. I reported it to the front desk, but they didn't even do a basic registration. It's too perfunctory. There is no surveillance to help find it. Besides, considering the room price and environment, there are not even two decent desks. It's really outrageous.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Queen Room
Daftar masuk pada Jul 2025
Business traveler
57 ulasan
10/10
Outstanding
Disiarkan pada 2 Sep 2025
Basement parking is convenient, and the front desk lady was very welcoming and attentive. She even upgraded her room to a square one for free and helped with the overnight service. The breakfast was hearty and fresh!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: It is fate that we can meet you. Xiaowei attaches great importance to this fate. Of course, we also want you to have a pleasant and comfortable life here. We have been preparing for this. Your satisfaction is the driving force for Xiaowei to move forward. You are welcome to come often.
Guest User
Deluxe Double Room
Daftar masuk pada Feb 2025
Couple
2 ulasan
2.0/10
Disiarkan pada 23 Mac 2025
Just look at the pictures and you'll understand why I gave it a bad review.
Teks AsalDiterjemah oleh Google
6/8
Jawapan daripada Pihak Penginapan: Dear Guest, thank you for choosing Hehua Metro Station Hotel. We sincerely apologize for not providing you with a satisfactory stay. It was our oversight that you were not satisfied. If you have any dissatisfaction during your stay, please let us know. Our hotel opened in 2017 and has relatively complete facilities and equipment. We will definitely train every employee diligently to provide you with attentive and timely service. We are located near Hehua Metro Station, less than 50 meters away, making transportation relatively convenient. The outlet mall is only 1 kilometer away, providing convenient shopping and dining options. The hotel beds use Vienna standard mattresses, which are softer than those in other hotels. To ensure the quality of hotel service, we have newly equipped our hotel with air purifiers for your experience. In addition, to improve customer satisfaction, the hotel provides services such as breakfast packing and complimentary fresh water. We hope you will experience even better service during your next stay. Thank you again for your support. All staff at Hehua Metro Station Hotel look forward to your next visit.
Guest User
Standard Double Room
Daftar masuk pada Jul 2025
Other
9 ulasan
10/10
Outstanding
Disiarkan pada 28 Ogo 2025
The room conditions, service and breakfast are all good. The price is very cost-effective.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: It is fate that we can meet you. Xiaowei attaches great importance to this fate. Of course, we also want you to have a pleasant and comfortable life here. We have been preparing for this. Your satisfaction is the driving force for Xiaowei to move forward. You are welcome to come often.
Guest User
Standard Room (2 Beds)
Daftar masuk pada Apr 2024
Traveling with friends
3 ulasan
5.2/10
Disiarkan pada 2 Mei 2024
Early in the morning, there was knocking upstairs and noise outside. The soundproofing was really bad, which seriously affected my sleep. There were also stains on the quilt, and I felt itchy when I slept naked.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear distinguished guest, thank you for choosing Hehua Subway Station Hotel. We are deeply sorry that we failed to bring you a good stay experience this time. It is our work error that did not satisfy you. If you are dissatisfied during your stay, you can tell us. Our hotel opened in 2017 and the facilities and equipment are relatively complete. We must carefully train every employee and hope to give you thoughtful and timely service. We are located in the vicinity of Hehua Subway Station, less than 50 meters away from the subway station, with relatively convenient transportation. It is only 1 km to the outlet for shopping and dining. The hotel's bed uses Vienna standard mattresses, which are softer than other hotels. In order to ensure the quality of hotel services, our hotel is newly equipped with air purifiers for you to experience. At the same time, in order to improve customer satisfaction, the hotel provides customers with breakfast packaging, Ganquan delivery and other services. I hope that when you stay again, you can experience our better quality and perfect service. Thank you again for your support to the hotel. All the staff of Hehua Subway Station Hotel look forward to your visit again.
dhxmcnwhskche
Standard Double Room
Daftar masuk pada Mac 2024
Other
7 ulasan
10/10
Outstanding
Disiarkan pada 25 Apr 2024
The staff was very friendly and always willing to help. The room was clean and tidy with complete facilities. The breakfast was especially great with a wide variety of choices and very delicious.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you very much for your support and love for Xiaowei. With your encouragement, Xiaowei will serve you non-stop. I look forward to seeing your five-star praise when we meet again! Welcome to come often!
Guest User
Standard Room (2 Beds)
Daftar masuk pada Mac 2024
Business traveler
1 ulasan
10/10
Outstanding
Disiarkan pada 24 Apr 2024
The front desk service was very good. They also helped to upgrade the room type for free. Parking was convenient and there was a subway entrance next to it.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you very much for your support and love for Xiaowei. With your encouragement, Xiaowei will serve you non-stop. I look forward to seeing your five-star praise when we meet again! Welcome to come often!
Guest User
Standard Double Room
Daftar masuk pada Feb 2024
Business traveler
1 ulasan
10/10
Outstanding
Disiarkan pada 19 Mac 2024
The room is spacious, clean and tidy, with free parking and breakfast. Highly recommended, the front desk service attitude is very good, serving tea and water. 👍
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: It is an honor for Xiaowei to provide you with high-quality service. However, the simple and concise praise makes Xiaowei feel honored. With your choice and support, Xiaowei will definitely continue to work hard to create a high-quality sleeping environment for you. We look forward to seeing you again next time!
Guest User
Standard Double Room
Daftar masuk pada Feb 2024
Solo traveler
2 ulasan
2.0/10
Disiarkan pada 2 Jun 2024
It was terrible. I developed a rash while staying there at night. The room wasn't well-ventilated, and the lighting was poor.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, thank you for choosing Hehua Metro Station Hotel. We sincerely apologize for not providing you with a satisfactory stay. It was our oversight that you were not satisfied. If you have any dissatisfaction during your stay, please let us know. Our hotel opened in 2017 and has relatively complete facilities and equipment. We will definitely train every employee diligently to provide you with attentive and timely service. We are located near Hehua Metro Station, less than 50 meters away, making transportation relatively convenient. The outlet mall is only 1 kilometer away, providing convenient shopping and dining options. The hotel beds use Vienna standard mattresses, which are softer than those in other hotels. To ensure the quality of hotel service, we have newly equipped our hotel with air purifiers for your experience. In addition, to improve customer satisfaction, the hotel provides services such as breakfast packing and complimentary fresh water. We hope you will experience even better service during your next stay. Thank you again for your support. All staff at Hehua Metro Station Hotel look forward to your next visit.