Ulasan Ascott Raffles City Shenzhen

Kerana bekerja, saya sering melakukan perjalanan perniagaan dan melayan pelanggan. Saya telah tinggal di banyak hotel dan pangsapuri, tetapi tidak banyak yang terkesan. Raffles Ascott ini adalah salah satu yang saya sangat berpuas hati. Berhampiran dengan stesen kereta bawah tanah, anda boleh menaiki kereta bawah tanah ketika kesesakan lalu lintas, dan jadualnya terjamin. Saya mendaftar masuk beberapa kali sehingga saya sibuk hingga larut malam, tetapi tidak kira berapa lewat, penyambut tetamu Stephen selalu membuat orang merasa sangat sopan, bersemangat, dan ramah. Saya akan melihat sama ada anda minum, dan saya akan memberi anda daftar masuk terlebih dahulu. Minum air dan hidupkan juga akan secara aktif bertanya kepada anda sama ada anda memandu dan memberi anda nombor plat ke tempat letak kereta. Apabila anda memandu keesokan harinya, anda tidak perlu membayar yuran letak kereta tambahan kerana anda lupa untuk mendaftarkan nombor plat kenderaan. Perincian layanan yang remeh ini membuat orang merasa sangat akrab, seolah-olah semuanya menjaga dan mengurus. Saya harap semua hotel dan pangsapuri yang akan saya temui pada masa akan datang seperti ini!

Gadis kecil Sylvia di meja depan mempunyai sikap layanan yang baik, dan orangnya sangat ramah. Rakan sekerja yang lain di kaunter penerimaan tetamu juga sangat membantu. Pengalaman menginap sangat baik, terasa seperti di rumah, dan akan tinggal di sini lain kali!

Nice hotel, good location, would highly recommend

Very large and clean apartment, we were upgraded to a 2 room suite which was very nice of them. Convenient location with shopping mall and next to subway station. We would stay again.

Great for large parties and families. Apartments are spacious and customer service is fantastic. Facilities (indoor pool, kids play area, gym) are decent. Located on top of a shopping mall, so can be convenient...just not in the most exciting part of town, but that can be remedied with technology (i.e. Didi).

This is definitely the best hotel I've stayed in Shenzhen. I arrived an hour early for check-in and it was no problem. The wonderful receptionist (I didn't get her name), she found out that it was my birthday and after an hour of my check in someone knocked on my door, it was a bottle of sparkling wine given to me as a birthday present from the management, it was so nice of them. I also got a special meal from breakfast, I felt like all staff knew it was my birthday. It was great! The staff. The swimming pool was also great with a beautiful view. The room, spottless! I would definitely come back, for sure. 10/10! I uploaded some photos for all future guests to see. Thank you, Ascott. See you soon.

Nice facilities and clean place. You can enjoy your hot spring here. Also, can make your own meal.

The 3rd time at this hotel / service apartment already, everything perfect again! All staff are helpful and polite. Great facilities with good indoor pool with jacuzzi, has steam and sauna, gym, a small movie theater, and many outdoor resting areas. Hotel has an exit direct to shopping mall downstairs with many restaurants, supermarket, ktv, cinema… and opposite hotel has ATM and convenient store!! Excellent location. Comfortable room with sofa, full kitchen for cooking, washing machine with dryer at room, has both shower and bathtub (with a bag of bath salt refilled every day!). Great value for money!

Spacious and clean room, there is a kitchen, washing and drying machine too. Quite nice stay overall.

Very nice location and service.

Was a nice experience! I think I will come back again. Wondering if there’s a long term plan.

Room is not clean and old

Overall satisfied.

Great location!