Hotel berhampiran Safeway, Sherwood

Everything was awesome again, I drop in this lodge once a month for work. The staff and night desk lady are always friendly and answering my questions. Thank you

Clean neat comfortable bed nice bar and bartender staff was professional and courteous.

Nice, clean, convenient the front desk is very helpful location is easy and convenient breakfast it’s great

I honestly don't think I've ever had a worse or more disappointing hotel experience than the one I just had at River's Edge in Portland. From the outside, when I first arrived, I wasn't sure if the hotel was even open. It appeared to still be under construction. The only things visible from outside the entrance were construction debris and plastic tarp. I wouldn't have been surprised to find I had simply gone to the wrong place. However, the doors did automatically open as I approached, so I cautiously entered. I expected to be chased out by an angry construction worker. There was no lobby, to speak of. The check-in desk was essentially a folding card table with a computer, and a frazzled employee who seemed to be frustrated to have to work under such conditions, exhausted from having to make excuses for the position they had been put in. My room was supposed to have a balcony with a river view. Only, the windows and doors to the balcony were sealed off with more plastic sheeting. Not only could I not see the river, I couldn't even get onto the balcony. When I went to wash my hands, there was no hot water. I mentioned it twice to the person the ”front desk,” but there was still no hot water when I returned from an evening out. I called down again to inform them that I still didn't have hot water, and was told that someone would call me back shortly. They never did. Consequently, I was unable to shower the next morning. I had to tell the person at the the front desk, again, that there was no hot water on my way out for the day. We did end up having hot water when we returned that evening. I had been told that the construction that was taking place that had necessitated the plastic sheeting on my balcony would be taken down the next day, and that our balcony would be accessible, but that never happened. When we returned from one of our evenings out, the elevators stalled just as it reached our floor, and the doors only opened part way. We had to carefully exit sideways to fit through the gap, but we were worried that the doors might close on us as we did, or that the elevator might suddenly decide to go up or down before we got through. We were informed that our room would only be serviced if we requested, so it basically felt like we paying for a bed, a parking space, and nothing more. Our bill was $437.54 for two nights of feeling like we were trespassers at a construction site. This is not a place that anyone should pay any amount to stay at.

非常棒的酒店，地理位置好，邊上就是Macy's和Nordstrom百貨。酒店免費停車，適合我們自駕游。房間很乾凈，也夠大，蠻多商務客，生意很好。早餐稍微單調了點，其他都不錯。

Asked if we could check out late (2 instead of 12) was told that 2 is the latest we could stay which was great. Next day we were called and asked if we still wanted a late checkout and I said yes, then I was told about a $25 fee. I was NOT told about the fee the night before. I didn't mind paying it, but I do believe I should have been told as soon as I asked. There was water draining from under the building into the parking structure. The other guests are very easy to hear while going through the hallway and very loud. Was a very convenient location, clean room and smelled very fresh.

房間還不錯，但是睡不了一個成年人，房間很乾凈，服務也很好，據說波特蘭市區很不安全，但是酒店周圍很安全

The hotel staff were consistently friendly.

This location is the best. We found this location by luck. My husband had been diagnosed on December 23 with cancer. In January we had to be in Portland to see the surgeon at OHSU, so we didn't have a whole lot of time to look for a place to stay & be comfortable. When we arrived, staff was very friendly & the facility was very nice (I almost thought I went to the wrong place) & our boys love the pool. After his 1st appointment with OHSU, we knew that we would be coming back for more appointments. It is not far from the OHSU Pavilion where his Head/Neck Cancer provider is located and not far from OHSU where surgery would take place. So now that we have been into this journey since January, we have stayed at this location numerous times & we have a request for a certain room (which they have always tried to accommodate us. Now that a lot of the staff know our story, they are all very compassionate and caring. Thank you Comfort Inn & Suites in Tualatin for having an awesome establishment