Hotel berhampiran Narai Dam, Shiojiri

子供の引越で前泊のため宿泊しました。ホテル内に安価で使用できるレンタカーも利用できるのが決め手になりました。 ホテル内に結婚式も挙げられような宴会場もあり、一回のロビーも広めです。駅からも近いのですが到着したのが22時過ぎで少し道に迷いました。客室は壁紙の継ぎ目がはがれていたりして多少古さを感じましたが綺麗に清掃されていました。 到着後、大浴場がありそこには入れてとても気持ちよかった。 朝食も、和定食といった美味しく頂けた。ツイン朝食付き13900円はちょっと高く感じた。

Bathroom is good with nice amenities but some noise could be heard from behind the bathroom wall. Probably made by the bowling system? No breakfast was included in the plan. The breakfast area seems to be a little cramped. A lot of parking lots available. No intercoms is available in the room so you may have to use one on the corridor or you have simply to call by your phone to their outbound phone number.

２年ぶりに宿泊しました。部屋も清潔に保たれており好感が持てます。チェックインの時のフロントの男性が少し不愛想なのが少し気になりましたが、それ以外は問題ありませんでした。コロナ禍、大浴場の入場を制限しているのか、ロッカーが３個しか利用できるようになっていませんでしたが、私が行った時間には誰もおらず、貸切状態でした。お湯も少し熱めで、寒波のなか体を温めることができました。客室のエアコンの効きが若干悪く、温まるまで時間がかかりました。 朝食は、８時過ぎに行きましたがそこそこおかずもありました。無料朝食ということと宿泊料の安さからは相応なのかと思いました。 ちなみに、建物の上部にある看板灯が切れているので、初めて利用される方は注意が必要です。

We decided to stop in Suwa to break up a long drive back to Tokyo. Shinyu looked very good and the price was reasonable. The hotel is renovated and gives a nice modern spa hotel atmosphere. The greeting at the hotel is very nice and the lobby area is beautiful. We felt very welcomed when we arrived. Our room was facing the lake. It was Japanese style with tatami and futons. Nice room, nice view. The public bath was nice. Not huge but felt very good. They have an indoor bath, small outdoor bath, a sauna and a cold bath. Dinner was great, as was breakfast. They were both courses and delicious. Service? Well, this is what makes all the difference. When we book hotels we need to detail my daughter's food allergies which are serious. For this trip we had booked many hotels in a row and for some reason when we booked Shinyu and checked-in we just forgot. It was our fault and when we sat for dinner we saw her prepared meal that she obviously could not eat. The staff at Shinyu didn't miss a beat. The didn't make a big deal about it. No stress. The quickly adjusted and made a wonderful dinner for my daughter and also prepared for her breakfast in similar fashion. Wonderful. Such great service. Maybe the building isn't perfect. But the service was perfect. Shinyu was our last stop on our trip and we left with a smile. Shinyu gets an ”Excellent” from my family.

飯店服務一切都很好，我總共入住四天，但我之前分二筆預訂各二天連續，一筆較小房型15米，另一筆較大房型19米，價格高一點，但實際入住二筆訂單都是住小房型，和訂房網站客服溝通，最後結果要我自己和飯店聯繫，浪費我很多確認和溝通時間，也沒有任何補償方案，我也跟飯店確認我原先訂的是有廚房、洗衣機、微波爐房型，他們只能換沒有那些設備房型，就完全跟我預訂的不同類型，只能住在原有小房型裡。

Das Hotel liegt direkt gegenüber vom Bahnhof und neben dem Busbahnhof. Die Burg liegt in erweiterter Laufentfernung. Das Einzelzimmer ist sehr klein. Eine Ablagemöglichkeit für einen Koffer besteht nicht. Man muss ausräumen was man braucht und ihn dann wieder verschließen und zur Seite räumen. Für einen stop-over gerade noch ok. Alles war sauber und funktionierte. Das Wifi war gut. In den Zimmern zum Bahnhof hin hört man den Zugverkehr.

The staff and service were very appreciated. We forget some stuff in the room and the hotel staff tried so hard to find it and gave us back despite we already check out. The room was clean and comfortable. The location was very close to the train station with a few minutes walk. We really appreciated our stay and will visit again for sure. 😊

Wonderful rooms and staff. The dining room and food is silver service. We felt under dressed as we had been hiking or two days and only had our back packs not our full luggage but that made no difference to the staffs attitude towards us. Very well placed and easily within walking distance to Matsumoto Castle and other attractions. Would highly recommend this hotel to anyone but especially to travellers of European/American or Australian nationalities.

This was one of the more ‘traditional’ hotels in which we stayed. It was on the older side. Our room was in what was described as the annexe. It was a Nice room of decent size. As is typical in Japan everything was provided plus the extra bonus of chargers and a blue tooth speaker if wanted. It was the only hotel during our stay to provide a Nespresso machine. . Very traditional pyjamas i Liked the room as there was a lobby area in which we could accommodate and easily access suitcases without falling over them. There was a Decent size bathroom with a small bath and shower. The whole room was very clean except for some mould on bathroom tiles. The Shower is good if your height is up to about 6’ 2”. Shower head holes needed bit of lime scale cleaning to flow better. Please note- the shower is in deep raised bath. This was Harder for a short person to get in and out. I Thought I would slip so installation of a grab handle or step would be very helpful. The Beds were very comfortable and the single beds are 4’ which is a good size. The Room did get cold but good heating provided. Plenty of plugs. Room was Very quiet. Breakfast mainly traditional Japanese but some limited western food available. Very good Japanese breakfast. Public baths are on site . There is free Shuttle departing at fixed times to the station which you pre book. Suggest you book the night before. There is a small Cafe attached to the hotel with a small shop. Good atmosphere. Very helpful staff. Location within walking distance of anything you want to see in Matsumoto and the station.