To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(1236)
Positive reviews(1215)
Reviews with photos/video(150)
Friendly front desk staff(183)
Classy environment(154)
Delicious breakfast(120)
Convenient parking(60)
Large rooms(52)
Perfect for business trips(35)
Stayed multiple times(19)
Tasty restaurant(11)
Negative reviews(21)
Shu Pin
Garden Queen Room
Stayed in Oct 2023
Solo travellers
1 review
5.0/5
Outstanding
Posted on Oct 24, 2023
Thanks for the hotel excellent service.
Muhammad Adeel
Garden Queen Room
Stayed in Jan 2023
Family
1 review
4.7/5
Amazing
Posted on Jan 26, 2023
Good location and cleaned big rooms but lack of breakfast options.
Response from Property: Thank you very much for your recognition, we will work hard to increase the choice of breakfast varieties , welcome to come again next time.
這次去大陸旅遊三週,住了這十多家家酒店,這是第一家洗衣需投幣的,而且溝通如何使用代幣時非常有問題(看來太少***去了聽不懂****🙄)
再來十堰的四月是全市空調都禁止使用嗎?已經從前一家飯店(還是朋友推薦說什麼十堰武當是最高級,結果連空調都沒有)被熱了一整晚都沒睡好,所以趕緊換到希爾頓,入住時也再三確認房間是否有冷氣,結果,室內28度叫正常?
忍了四個多小時其中反映了第二次真的受不了,直接衝到前台表示如果不能改善我要立馬退房才趕緊給我換房間,隔天check out 後在回武漢的高鐵路上竟然接到飯店的電話希望給五顆星好評,說真的我一顆都不想給